Secureworks Security and Privacy Managed Services Comments

 

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Current Time Inside Cache Tag Helper: 9/23/2020 1:14:24 AM and Model.EvProductId = 219075

Commentary Summary

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User Commentary

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Manager

Relationship

Secureworks' executive involvement is improving. That was one of the items that we really stressed....

May 2020
 Helpful

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Manager

Relationship

During the COVID-19 crisis, the vendor has continued to keep a close eye on our things, and that has...

May 2020
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Manager

Relationship

One of the areas that we felt was weak was the relationship with Secureworks. We really didn't have...

May 2020
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VP/Other Executive

Relationship

When we want to sit down and talk about how to expand our use of Secureworks' services, the vendor...

Jan 2020
 Helpful

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VP/Other Executive

Tools and Methodology

We are considering expanding Secureworks' services internally. We use another vendor's services...

Jan 2020
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VP/Other Executive

ROI and Cost

We pay Secureworks a set amount per year, and to me, that is nothing compared to the value we get....

Jan 2020
 Helpful

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VP/Other Executive

ROI and Cost

We recently stopped working with some of our vendors, but there wasn't a question about whether we...

Jan 2020
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VP/Other Executive

Other Observations

We considered deploying log monitoring in our server farm. With that, we would have gotten...

Jan 2020
 Helpful

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Manager

Project Results

I am happy with Secureworks. They have done a good job over the years. The vendor has managed the...

Nov 2019
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Director

Project Results

Secureworks is meeting our needs right now. A few years ago, we had some service issues, and we...

Jun 2019
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CIO

Project Results

There were a couple of minor hiccups and delays in the implementation process. Secureworks stepped...

Jun 2018
 Helpful

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CIO

Tools and Methodology

Secureworks has a broad range of solutions that they offer. We can pick up what meets our needs and...

Jun 2018
 Helpful

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CIO

Tools and Methodology

Secureworks understands HIPAA, and they secure information very well. They understand the healthcare...

Jun 2018
 Helpful

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CIO

ROI and Cost

We have several tangible outcomes from our engagement with Secureworks. We have an organization with...

Jun 2018
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Manager

Project Results

Secureworks has been able to take care of anything we have approached them with. They have been very...

Jan 2018
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Manager

Project Results

I would like to see more specific threat intelligence for the healthcare industry from Secureworks....

Jan 2018
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