MobileView (Hardware & Software) Commentary
Filtered view: All
Subject Expert
Mark Allphin
VP of Engagement
If you don't have a login, getting started is easy.
User Commentary
Relationship
We've had a couple of times when we've set some things up with Securitas Healthcare, and then they...
Login or Create an Account to see details.
Operations
The training from Securitas Healthcare was good. It's been a long time since we've had the initial...
Login or Create an Account to see details.
Value
We got a good product for a very low cost for what we were after. I don't have any major concerns....
Login or Create an Account to see details.
Product
I've already recommended Securitas Healthcare a few times. MobileView has been great for minimizing...
Login or Create an Account to see details.
Culture
Probably the biggest challenge over the last couple of years is that Securitas Healthcare may need...
Login or Create an Account to see details.
Loyalty, Product
From what we've seen with MobileView, we look at not just the hardware functionality but also the...
Login or Create an Account to see details.
Operations
A lot of the training that my team receives for MobileView is when we go through Securitas...
Login or Create an Account to see details.
Loyalty
I really hope that Securitas Healthcare will be able to improve some of their products in terms of...
Login or Create an Account to see details.
Product
Our footprint is still pretty small right now. But in one of the major departments where we did...
Login or Create an Account to see details.
Product, Value
When looking at an RTLS vendor, one of the main drivers is the infrastructure. How is it a...
Login or Create an Account to see details.
Relationship
Although there are shortcomings with certain functionalities or hardware, Securitas Healthcare does...
Login or Create an Account to see details.
Loyalty
MobileView is definitely part of our long-term plans, but not necessarily in the way we have it...
Login or Create an Account to see details.
Relationship, Product
Recently, we had an issue with MobileView where a facility's tag stopped responding, and during...
Login or Create an Account to see details.
Operations
Securitas Healthcare's training is good. I also appreciate that the vendor offers yearly conferences...
Login or Create an Account to see details.
Product, Value
MobileView definitely drives tangible outcomes. It does that with both asset management and...
Login or Create an Account to see details.
Value
The main thing that needs improvement is MobileView's overall cost. We replace batteries and other...
Login or Create an Account to see details.
Value
Securitas Healthcare charges for every little thing, but that is part of their model. Even so, they...
Login or Create an Account to see details.
Relationship
We have regularly scheduled meetings with Securitas Healthcare where they will ask whether we have...
Login or Create an Account to see details.
Product, Value
Up to this point, everything has been good with MobileView. The system has been easy to use for...
Login or Create an Account to see details.
Product
Some of the outcomes from MobileView are up to us. Based on the other products out there on the...
Login or Create an Account to see details.
Relationship
Securitas Healthcare doesn't keep all their promises. However, I don't think any vendor keeps all...
Login or Create an Account to see details.
Product
Generally, integration with MobileView is good, but we get some issues. We are still repairing some...
Login or Create an Account to see details.
Relationship
I have to give Securitas Healthcare a high score on executive involvement. When we pushed them, they...
Login or Create an Account to see details.
Operations
For the implementation side of MobileView, the delivery services are pretty decent. Securitas...
Login or Create an Account to see details.
Product
We would buy MobileView again. It has the most maturity as a solution and the most breadth and...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Securitas Healthcare is really working hard with us to drive outcomes. I would recommend them. They...
Login or Create an Account to see details.
Culture, Value
Securitas Healthcare has been really good about not charging for every little thing. They have...
Login or Create an Account to see details.
Loyalty, Product
MobileView’s asset tracking has some limitations that were not clear, but now we are having to go...
Login or Create an Account to see details.
Loyalty
We are having some glitches with some of MobileView’s new technology. We are working through things....
Login or Create an Account to see details.
Relationship
I definitely have Securitas Healthcare on speed dial. Securitas Healthcare is extremely engaged with...
Login or Create an Account to see details.
Operations
Securitas Healthcare has a good amount of documentation, but a lot of the training materials that I...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
We had some discussions with Securitas Healthcare about expansion, and they gave us a wide variety...
Login or Create an Account to see details.
Product
The temperature-monitoring asset management in MobileView is pretty easy, and we have some...
Login or Create an Account to see details.
Product
We would like certain workflows and things in MobileView. We have some specialized equipment for...
Login or Create an Account to see details.
Relationship
Securitas Healthcare's support team is very prompt about getting responses back. They usually...
Login or Create an Account to see details.
Loyalty, Product
We recommend MobileView, and we have pushed it out to different departments. We recommend the...
Login or Create an Account to see details.
Relationship, Product
We have had some hiccups in the past when we have done bigger version upgrades for MobileView, but...
Login or Create an Account to see details.
Culture
We have our sales representatives that people talk to about any potential upgrades that are coming....
Login or Create an Account to see details.
Operations
From an initial training standpoint, I don't believe the system was fully optimized and integrated...
Login or Create an Account to see details.
Product
Securitas Healthcare is one of the leading vendors as far as RTLS goes. From a user standpoint, the...
Login or Create an Account to see details.
Relationship
The overarching support will continue to fit our needs as far as the RTLS goes. The upgrade was...
Login or Create an Account to see details.
Relationship
I'm not exactly sure where Securitas Healthcare is headed with any new features that are in...
Login or Create an Account to see details.
Culture, Product
We are satisfied with what we got. But the product wasn't as fully integrated as it should have...
Login or Create an Account to see details.
Operations
The ease of use is going to vary depending on the user and how well they can pick the system up. We...
Login or Create an Account to see details.
Operations
As far as training goes, I don't think we have ever done any official training with Securitas...
Login or Create an Account to see details.
Relationship
We sometimes have to escalate to get support from Securitas Healthcare. I don't think they are...
Login or Create an Account to see details.
Value
Securitas Healthcare has just consistently raised their prices. We do have a discount, but their...
Login or Create an Account to see details.
Loyalty
We are going to move some of our assets, and we will just leave temperature and humidity on. We did...
Login or Create an Account to see details.
Product
I think the solution uses some older architecture that the vendor hasn't modernized. The UI isn't...
Login or Create an Account to see details.
Product
The only downside of MobileView is that half the time, people will throw the devices out or knock...
Login or Create an Account to see details.
Operations, Product
MobileView is a little complicated until users get to know it, but once they know how to use it,...
Login or Create an Account to see details.
Culture, Value
Securitas Healthcare avoids charging for every little thing. They have also been willing to work...
Login or Create an Account to see details.
Relationship
We have been happy with Securitas Healthcare’s support. When we open a ticket or reach out to...
Login or Create an Account to see details.
Product
MobileView does what it is supposed to do in terms of temperature. It also gives us great reports,...
Login or Create an Account to see details.
Value
MobileView has a good value. It is a quality product, and it is not super-duper expensive. It lies...
Login or Create an Account to see details.
Loyalty, Product
Some of the UI, especially with the RTLS and asset-tracking side, is a bit challenging for some of...
Login or Create an Account to see details.
Relationship
I would buy MobileView again. Securitas Healthcare is pretty good with what they promote. Securitas...
Login or Create an Account to see details.
Relationship
It might take a little time, but Securitas Healthcare does keep their promises. We usually work with...
Login or Create an Account to see details.
Relationship, Operations, Product
When there are version upgrades, Securitas Healthcare doesn't necessarily let us know that there are...
Login or Create an Account to see details.
Relationship
We don't call Securitas Healthcare that often because we are well-versed in supporting MobileView...
Login or Create an Account to see details.
Relationship
Securitas Healthcare does not keep all their promises. The executive involvement has actually become...
Login or Create an Account to see details.
Relationship
Securitas Healthcare could improve MobileView by staying current with the market and the...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout