Sharecare Release of Information Commentary

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Sharecare has been great to work with. Their strength is in efficient processing and quick...

Sharecare is great. They answer quickly and resolve anything we need. There are things we don't...

I would give Sharecare’s partnership a top score, and I wish there were an even higher number. The...

Sharecare started completing letters for us for certain situations. They got on the phone with us...

Sharecare is definitely giving us a return on investment because they're producing money we weren't...

The vendor’s turnaround time with our requests has been fantastic. They’ve exceeded expectations. I...

Sharecare's account management is extremely communicative, and they are quick to react. If we ask a...

Sharecare does have a direct link for audits, so we've got that in place. They can do electronic...

One of our support people got us on a quick call just so that they could let us know that they had...

Sharecare is efficient, cooperative, and very flexible. They're so easy to work with. They have...

If there are issues, we work through them together with Sharecare. I hate to say this, but usually...

Quarterly or twice a year, Sharecare gives us a dashboard to review all the things they've done for...

Sharecare has consistently turned requests around within 2 days, and that is really fast. They say...

Sharecare is flexible. They make things easy. I've worked with Sharecare since my last job, and...

The Sharecare portal is easy to use. Their response to patient requests comes within guidelines or...

Our partnership with Sharecare is excellent. They keep us up-to-date about any new regulations. I...

The Sharecare people we are connected to demonstrate their interest in our organization's success....

Sharecare is very open to accepting new requests and types. If I add a site, they'll work on it....

We get a lot of audits in, and some of the time, Sharecare is getting thousands of requests....

Sharecare meets with me all the time, and their marketing person meets with, emails, and checks on...

Sharecare's service is valuable. I need their team. There's no way I could do this work on my own. I...

I like Sharecare's personability; their people make a huge difference in the work. They do a lot of...

Sharecare's request submission and record retrieval portal is so easy and simple. As long as a file...

I work with an operations manager, and they're fantastic. We work with Sharecare's risk and...

Sharecare is easy to work with and responds well to feedback. They started an advisory board to...

When we started with Sharecare, the initial cost expectations that were presented were not accurate,...

With Sharecare, we build a relationship with someone, and then they get promoted. I do not think...

The portal technology is easy to use, and requests are processed in a timely and accurate manner....

Sharecare’s integration has improved somewhat with the FHIR interface, and they have been able to...

Recently, Sharecare developed a revenue-sharing program whereby we get back some of the money that...

Sharecare’s customer service team is meeting with us; they are very good. Our account...

Very few privacy issues come up from Sharecare’s work. The firm is very careful about the...

The only thing I would say is not as great as it could be is that there is some duplicate work...

Sharecare’s leadership is strong, and the staff is good overall. Some team members are newer to the...

Our turnaround times have been really low over the last several weeks, and that is amazing. The firm...

We still have to micromanage Sharecare a little, and I wish they would be more proactive. We are in...

With Sharecare, we have regular business reviews where they always ask for our input on things we...

Sharecare's biggest strengths are relationship building and communication, and I have actually...

It’s a shared model, so some of the revenue Sharecare generates is shared with another vendor...

Sharecare is in an interesting space. They are on the forefront of technology, or are at least...

Sharecare’s turnaround times are amazing. We recently engaged with them on a specific project that...

There’s always room for improvement. Sharecare has had a couple of staff members who have needed...

Sharecare's strength is that the person we work with is an excellent lead worker.

Sharecare has been an excellent partner for us for many years.

We have a long-term business partnership, and that is outstanding.

Sharecare is doing a good job. They are doing what they were hired to do. They get into the charts...

Sometimes with Sharecare, it takes a while for requests to receive a request ID that we can provide...

Sharecare's management team is very responsive. If I reach out, explain that I am in a bind, and ask...

Sharecare is always very innovative and coming up with new ideas to make things more technology...

The advice I would give to someone considering Sharecare is that communication is very important,...

Sometimes I have really high expectations. Sharecare does a good job of listening to and pleasing...

Sharecare has brought up processes for different things, and I'm all about efficiency and saving...

Sharecare is very reasonable in terms of cost. We interviewed quite a few vendors. The great thing...

I don't feel that Sharecare’s customer service representatives were vetted for how they communicate...

Sharecare's customer service representatives have a setup where they communicate with customers and...

The vendor makes me look so smart and good. All I do is voice everything, and then they make all my...

Sharecare gave us access to their console, and we can see turnaround times or whether a call was...

An organization we are partnered with has a different vendor, and nobody thought to put us under one...

The only thing that I'm having trouble with when it comes to Sharecare is exceptions. When there are...

An issue with Sharecare is that I get billed for things that I shouldn't get billed for. I have to...

Every time we reach out to the firm, they reply right away. Timeliness is very important, and the...

Sharecare has requested that we update them anytime we have organizational changes. We send them an...

Sharecare changed the person who was assigned to our medical group, and when they made that change,...

Sharecare works really well with me, and I work closely with their people. Sharecare takes care of a...

For the most part, Sharecare Release of Information seems to work very well, but I have some...

I would like better communication with Sharecare, where if a records requester calls their office,...

Sharecare is flexible and responsive to the organization's business needs. They participate in...

I would tell others that they should absolutely take the opportunity to meet with Sharecare and...

Sharecare is utilizing their system on our homepage, so that is pretty nice. It allows patients to...

Sharecare does not avoid charging for every little thing. There are times when they can’t get direct...

Sharecare gets a percentage of what they bill. Essentially, we are not invoiced for the majority of...

One of the big pitches that Sharecare made when they first came to me was that they are owned by...

We have such a great relationship with Sharecare. They are exceptional at communicating, and their...

When we took on Sharecare's service for our organizations, the transition was a little...

Sharecare is a fairly large organization now, and we truly appreciate how we are treated like we are...

Sharecare's service is just amazing. They are very diligent in terms of making sure that all the...