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syngo.plaza (Non-US) Comments
Subject Expert
Commentary Summary
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User Commentary
Director
Lessons Learned
We aren't requesting any changes or customizations. From day one of the implementation, everything...
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Director
Interfacing and Integration
Siemens is working hard, but they are failing when it comes to integration with one of our other...
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Manager
Functionality and Upgrades
The vendor did an upgrade last year, and that was pretty messy. We had a lot of issues. Siemens told...
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Manager
Service and Support
The vendor keeps their promises. They are very hesitant about promising too much.
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Manager
ROI / Cost (care and feeding)
Siemens doesn't lift a finger unless we pay. When we contact the local engineers, they are more than...
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CIO
Implementation and Training
Siemens was a little too slow with the implementation, but there was a good result. It is very...
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CIO
Sales and Contracting
I don’t know whether I would buy Siemens' solution again. It is a good product, but we do not have a...
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CIO
Relationship
It is probably not correct to say that the vendor does not keep promises. It is more correct to say...
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CIO
Implementation and Training
We have received very good training from Siemens. I would give their training the highest score. For...
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