Smile Health Data Platform Commentary
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Subject Expert
Tyson Blauer
Insights Director
Commentary Summary
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User Commentary
Product
We recently did an upgrade with Smile Digital Health where we actually jumped from an old version to...
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Loyalty
I think we are hoping to extend Smile Health Data Platform's capabilities as a clinical data...
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Relationship
In general, with end-user support, Smile Digital Health is relatively responsive, meaning that they...
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Loyalty, Operations, Product
We first implemented Smile Health Data Platform to have it be the builder of FHIR resources from an...
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Product
One of the areas that we have found maybe could use some improvements is in the scope of the type of...
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Loyalty, Product
Smile Health Data Platform is just one tiny bit of what I do. That is good because we set up Smile...
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Loyalty
The best thing about Smile CDR is it is so flexible. It is super easy to work on and find people to...
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Relationship, Product
Smile Digital Health should keep their focus on the back end. That is what they do best. They are...
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Relationship
Smile Digital Health is a good partner. We have not experienced any big issues. They are pretty laid...
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Product, Value
Having a solution like Smile CDR has reduced the amount of time our team focuses on standards and...
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Loyalty, Relationship
There are some things we are planning on doing that Smile Digital Health hasn’t done yet but are...
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Relationship
Smile Digital Health could improve with some of their communications. They could improve a bit on...
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Loyalty, Relationship, Product
The vendor is working on a ton of stuff. For instance, they are working on an AI tool. They bought a...
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Relationship, Product
We have a problem with a few of Smile Digital Health’s upgrades, but typically that is because we...
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Relationship
Our relationship with Smile Digital Health has done nothing but get stronger. Also, we have been...
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Product
We have done an upgrade with Smile CDR in the last couple of years, but we still experienced a...
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Relationship, Value
We wouldn't buy Smile CDR again. We have worked with the vendor on some security issues, and there...
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Loyalty, Product
I like Smile CDR. In the vendor's newest releases, they have fixed a defect that impacts us with the...
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Relationship, Product
Overall, Smile Digital Health is a great organization. I like working with Smile CDR. Even on the...
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Product
Smile Digital Health's product has a problem with purging. When I am ingesting data from partners...
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Relationship
There are things I have been asking for that Smile Digital Health is not doing. And there is nothing...
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