HOPITAL MANAGER (Global) (France Only) Commentary
Filtered view: All
Subject Expert
Everton Santos
VP of Engagement
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty
Globally, we were not very satisfied by our previous vendor’s solution. We did a public tender to...
Login or Create an Account to see details.
Value
We had a good price with Softway Medical.
Login or Create an Account to see details.
Product
Overall, things are okay with HOPITAL MANAGER, and it has a good database. However, in the last few...
Login or Create an Account to see details.
Product
I wouldn’t choose HOPITAL MANAGER again because I have used another software program at a different...
Login or Create an Account to see details.
Operations
I haven’t received much training. We received a small amount of training when we first started with...
Login or Create an Account to see details.
Product
There are a lot of good things, but there is also a lot that still needs to be improved in HOPITAL...
Login or Create an Account to see details.
Product
One area in HOPITAL MANAGER that could be easily improved is the ability to copy and paste text in...
Login or Create an Account to see details.
Relationship
Last time I contacted Softway Medical’s support team, they responded quickly. We have someone...
Login or Create an Account to see details.
Product
HOPITAL MANAGER already provides us with a lot of information, but there are some areas for...
Login or Create an Account to see details.
Relationship
Softway Medical could have a more efficient office suite and a prescription module worthy of the...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Softway Medical's strength is that they have a road map that closely follows regulatory...
Login or Create an Account to see details.
Loyalty, Product
Local needs, from a French perspective, would be everything related to Mon Espace Santé. EHRs must...
Login or Create an Account to see details.
Product
Generally, upgrades with Softway Medical are positive, but it is still a critical phase for digital...
Login or Create an Account to see details.
Relationship, Product
HOPITAL MANAGER has been integrated well. Softway Medical is still committed to innovation. We see...
Login or Create an Account to see details.
Product
Softway Medical needs to improve the quality of each version, and they should also check that...
Login or Create an Account to see details.
Operations
The initial training for HOPITAL MANAGER is okay, but the continuous training is not so much. That...
Login or Create an Account to see details.
Product
When HOPITAL MANAGER was designed, Softway Medical made choices that can no longer be changed today....
Login or Create an Account to see details.
Relationship
Softway Medical’s support team is middle-of-the-road. I think this is due to instability; when the...
Login or Create an Account to see details.
Product
Things with HOPITAL MANAGER have been the same in the last few years. I can’t say that the solution...
Login or Create an Account to see details.
Product
With HOPITAL MANAGER and other software programs, the choice of tool must be based on the specific...
Login or Create an Account to see details.
Product
We have challenges related to the state and the public sector. Our desired changes are for the...
Login or Create an Account to see details.
Product
Softway Medical's strengths are the dynamic editor and the fact that they are close to their...
Login or Create an Account to see details.
Product
One strength of HOPITAL MANAGER is that it meets the regulatory requirements of the Ségur framework?....
Login or Create an Account to see details.
Relationship, Product
Softway Medical's main opportunity for improvement would be addressing the remaining needs that have...
Login or Create an Account to see details.
Product
When we have upgraded HOPITAL MANAGER, there have been issues with patient names being mixed up....
Login or Create an Account to see details.
Value
Softway Medical might say that they are going to develop this new functionality or improve that...
Login or Create an Account to see details.
Product
At the moment, HOPITAL MANAGER runs quite smoothly, even though there are some modules that are more...
Login or Create an Account to see details.
Product
Generally, updates are done in a timely manner by Softway Medical. Getting a date for each update is...
Login or Create an Account to see details.
Loyalty, Product, Value
HOPITAL MANAGER is a bit old; it has been modernized in some respects, but it remains dated in terms...
Login or Create an Account to see details.
Relationship
The support from Softway Medical is a disaster; it is a very weak point. We are obligated to have...
Login or Create an Account to see details.
Product
We still have instances where instability in HOPITAL MANAGER has a big impact on users. We do see...
Login or Create an Account to see details.
Product
If we want any information about HOPITAL MANAGER, we really have to search for it. There are release...
Login or Create an Account to see details.
Relationship, Product
Overall, we are happy in terms of interoperability with HOPITAL MANAGER. We have a dedicated contact...
Login or Create an Account to see details.
Product, Value
Given that HOPITAL MANAGER allows healthcare workers to do their work efficiently and with good...
Login or Create an Account to see details.
Relationship, Operations, Product
Softway Medical has not implemented a certain thing in accordance with a government decree. There...
Login or Create an Account to see details.
Product
Softway Medical could improve by having a good management of patient stays. There are cases of...
Login or Create an Account to see details.
Relationship
We are awaiting a regulatory update in HOPITAL MANAGER. This update was supposed to be available on...
Login or Create an Account to see details.
Product
Regarding prescriptions, HOPITAL MANAGER is cumbersome; it is rather heavy software. Softway Medical...
Login or Create an Account to see details.
Relationship
We need more responsive customer support from Softway Medical. Often, we have the impression that we...
Login or Create an Account to see details.
Relationship, Product
HOPITAL MANAGER meets nearly all of our local needs. I can't think of anything that this missing...
Login or Create an Account to see details.
Product
HOPITAL MANAGER is intuitive. However, there are certain aspects of it that are complicated for...
Login or Create an Account to see details.
Relationship
Softway Medical's customer support depends on the matter at hand. Sometimes, the vendor's people...
Login or Create an Account to see details.
Culture
Occasionally, Softway Medical will sell us products that aren't complete yet. That annoys me. Those...
Login or Create an Account to see details.
Operations, Product
The system's upgrades are good despite everything else. The upgrades are implemented gradually, so...
Login or Create an Account to see details.
Operations
There is an eLearning module in HOPITAL MANAGER that provides online training. That is good. There...
Login or Create an Account to see details.
Value
We cannot enter HOPITAL MANAGER and use our interoperability solution. That solution is very...
Login or Create an Account to see details.
​
Featured Report
Preferences