Solv Health Platform Commentary
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Subject Expert
Adam Cherrington
VP of Engagement
Commentary Summary
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User Commentary
Relationship, Product
Solv is really great at listening to my needs or any suggestions I may have. These suggestions may...
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Product
Solv Health Platform is a preregistration system that lets patients book a time slot online. The...
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Loyalty
One thing that Solv has developed recently is a messaging service that allows us to send out a mass...
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Relationship
Solv has always been very responsive to any questions, and we have a direct contact we meet with on...
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Culture, Value
The vendor charges a lot of money because they require us to bundle marketing with the software....
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Loyalty
We are trying to move forward with a fully custom EHR platform. We have replaced Solv's system with...
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Product
Solv has a software component that we are okay with. On the software side, in terms of scheduling,...
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Product
We have been trying to use Solv's system with our EHR, and there are inherent flaws in those...
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Product
Solv integrates really well into our EMR for one part of our organization, but with another part, we...
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Relationship, Value
I haven't had an upcharge from Solv, even when they made some revisions specific to us. They do a...
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Operations
Having a point of contact has always been a problem with the vendor. Initially, when we were doing...
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Value
Solv Health Platform's ability to bring in patients is beneficial. I don't buy all of what the...
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Product
The interactions between Solv Health Platform and our EMR keep me up at night. That is not a very...
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Loyalty, Value
We use the solution instead of our EMR vendor's offering because Solv Health Platform is also a...
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Product
Solv Health Platform isn't fully integrated with our EMR, so that makes things a little difficult....
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Loyalty, Product
We have used our EMR vendor’s self-scheduling solution in the past. We tested it and ended up going...
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Loyalty, Product
Reviews were a reason we needed to go back to Solv’s system. When a patient leaves the clinic and is...
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Culture
Solv has been fantastic with the current pricing model we have. However, I see issues with the new...
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Product, Value
With the recent upgrade, we feel like the platform is becoming more robust, but instead of giving...
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Relationship, Product
The review function and internal patient correspondence work phenomenally in Solv Health Platform....
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Relationship
Solv needs more help desk people and more hours where they are answering things when we are open in...
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Product
With Solv Health Platform, people can do self-scheduling through their phones and their computers....
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Value
I think Solv does try to help reduce or mitigate costs. If someone bundles certain things, Solv...
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Product
The ability to support our integration goals is low. Solv's platform doesn’t really integrate well...
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Relationship
With Solv’s phone support, we don't necessarily always get help. I usually email my regional...
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Relationship, Product
Solv has taken every idea that I have thrown at them and has tried to implement it or find something...
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Product
Our desired outcome is to fill our patient roster daily. There are times when there are gaps with...
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Product, Value
Solv Health Platform works very well. It is very easy to use. It is a good system. And over the...
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Product
If we could have things be in all capital letters whenever we put things into our system with one...
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Relationship
We can call Solv and get them to do anything for us. They are pretty quick. I have had nothing but...
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Product
With ease of use, the Solv Health Platform is very user friendly. I would tell a peer considering...
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