MModal Fluency for Imaging Commentary
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Subject Expert
Mac Boyter
Research Director
Commentary Summary
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User Commentary
Product, Value
Every time we get a new radiologist, we have to update our templates, and Solventum always charges...
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Loyalty
Speech recognition is huge for our radiologists. The system has its ups and downs, but overall, it...
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Loyalty
The system likely isn't part of our long-term plans. We have had our challenges with it in terms of...
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Loyalty, Product
The vendor is finally coming out with a version of the solution that is not dependent on Internet Explorer....
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Relationship, Operations
Nothing has changed with Solventum. They still have a fantastic product and have been a great help,...
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Relationship
The system stays up and running. The providers are happy with it. The reports are good quality and...
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Operations
Solventum could listen better. They only have a few trainers, and we mainly use them for training...
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Product
The source of truth for radiology is in the reporting solution. That is the one place that always...
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Product
Integration is one of my issues with Solventum with their templating and how they handle critical...
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Loyalty, Relationship, Product
I have only ever worked with another reporting solution and MModal Fluency for Imaging. I have never...
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Product
The thing that really gets me is how long Internet Explorer has been beyond end of life. But for...
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Culture, Relationship
Solventum doesn't keep all of their promises. We will outline what we need and the way we need...
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Loyalty
We don't have any problems with MModal Fluency for Imaging, so we have no desire to change the...
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Relationship
Solventum’s people are always very good to us. I have had the same person the whole time I have...
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Operations, Product
Sometimes the radiologists have multiple templates for multiple exams, and sometimes the templates...
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Product
MModal Fluency for Imaging is the only product I have used for reporting for imaging. It seems to be...
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Relationship
The support we have from 3M is excellent. We regularly touch base with the account manager. If we...
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Relationship
MModal Fluency for Imaging is pretty straightforward. Whenever we call Solventum, they are prompt...
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Product
MModal Fluency for Imaging is a good product. We haven’t had any training, but we haven’t needed...
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Product
The radiologists would like MModal Fluency for Imaging’s speech recognition to be better for common...
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Value
If we ask for something extra, Solventum charges us for it. But whatever they charge for is pretty...
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Loyalty
I wouldn't buy MModal Fluency for Imaging again. I have been around radiology for many years and...
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Value
We went from nothing to a system, so 3M's system really met a lot of our outcomes in terms of...
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Relationship, Operations
One thing that has impressed me is we have a radiologist who speaks with a difficult speech pattern,...
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Relationship
3M's support is very good. We have regular calls with our support team to review anything that might...
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Relationship
We were disappointed that 3M wasn't able to do some of the API connections and other things that we...
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Relationship
The end users of MModal Fluency for Imaging are mostly radiologists, and they struggle a little. 3M...
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Operations
The voice recognition functionality has gotten better, and it is continuing to get better. The...
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Relationship, Operations, Product
Overall, 3M has been great while I have had to work with them. In the beginning stages, they did...
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Relationship
Anytime we have run into something, the process of getting support from 3M has been outstanding....
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Relationship, Product
We hear no complaints about the system. The end users are not big on compliments or anything for the...
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Relationship, Product
I can't say there is something we would like the vendor to work on. MModal Fluency for Imaging is...
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Relationship
Everything has glitches and problems, but we have been extremely stable in our environment, even...
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Product
We use MModal Fluency for Imaging for voice recognition for our radiologists. The system is...
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Relationship
3M tests their upgrades well before they put them out for us, so we run into minimal upgrade issues....
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Relationship
3M's support team is great. They are very quick and responsive. 3M is also great because they test...
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Relationship
My biggest issue with the vendor is that because they have been bought out by other companies, they...
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Product
MModal Fluency for Imaging seems to work very well. I like that when the provider goes to our PACS...
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Relationship, Product
I highly recommend MModal Fluency for Imaging. Radiologists love it. The voice recognition product...
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Relationship, Operations
The process for requesting changes is good. We present the vendor with an issue, and they come up...
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Product
One minor thing I would like is the inclusion of an export button on certain tables so that I do not...
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Product
MModal Fluency for Imaging is an excellent product. The feedback from radiologists is all positive,...
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Relationship, Product
The biggest thing we like about MModal Fluency for Imaging is its speech recognition aspect. The...
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Loyalty, Product
There are a couple of things that our radiologists would like to see in the system. Some other...
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Loyalty
The product's accuracy is one of its biggest strengths. When we brought the product in, we ran it...
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Product
It can be tricky to integrate MModal Fluency for Imaging with our PACS. Every time we do an upgrade...
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Relationship
3M's support is excellent. The vendor's support people answer the phone and are knowledgeable about...
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Product
Maybe some improvements are happening on the back end of the product, but my inability to create...
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Loyalty, Product
The product’s biggest strength is the quality of voice recognition. It does a good job for all the...
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Loyalty
The product is not part of our long-term plans, but that is only because of a switch we made...
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Loyalty, Product
It almost feels like MModal Fluency For Imaging has been put on the back burner. It is still built...
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Relationship
3M’s support team is very helpful. Even when I throw them some ridiculous, crazy proposal that...
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Product
Using MModal Fluency for Imaging is really nice. Stuff just works. It is a little old-fashioned...
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Relationship
3M usually overestimates time frames. The vendor is very apt when it comes to delivering on needs,...
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Operations, Product
The hardest part of the system's upgrades is collaborating with multiple units and teams.
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Product
The system picks up different ethnic speech mannerisms very well. It works even for foreign...
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Product
3M doesn't deliver new technology in the dictation field. They improve the solution on their end though....
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Relationship, Operations
I would really like 3M to offer a live chat feature, especially with online features. I love ticket...
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Value
MModal Fluency for Imaging has become a limiting factor for us because it allows us to deploy PCs in...
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Relationship, Product
We have been very happy with the system from both an end user standpoint and a cost standpoint. The...
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Loyalty, Relationship, Product
The vendor could improve their support's web browser compatibility. Getting into the system's...
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Product
The system does what the vendor says it will do. It has speech-to-text dictation. It also has...
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