MModal Fluency for Imaging Commentary
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Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
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User Commentary

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Manager

Product, Value

Every time we get a new radiologist, we have to update our templates, and Solventum always charges...

Oct 2024
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Manager

Loyalty

Speech recognition is huge for our radiologists. The system has its ups and downs, but overall, it...

Oct 2024
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Manager

Loyalty

The system likely isn't part of our long-term plans. We have had our challenges with it in terms of...

Oct 2024
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CIO

Loyalty, Product

The vendor is finally coming out with a version of the solution that is not dependent on Internet Explorer....

Sep 2024
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CIO

Relationship, Operations

Nothing has changed with Solventum. They still have a fantastic product and have been a great help,...

Sep 2024
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Director

Relationship

The system stays up and running. The providers are happy with it. The reports are good quality and...

Jun 2024
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Manager

Operations

Solventum could listen better. They only have a few trainers, and we mainly use them for training...

Jun 2024
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Manager

Product

The source of truth for radiology is in the reporting solution. That is the one place that always...

Jun 2024
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Manager

Product

Integration is one of my issues with Solventum with their templating and how they handle critical...

Jun 2024
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Manager

Loyalty, Relationship, Product

I have only ever worked with another reporting solution and MModal Fluency for Imaging. I have never...

Jun 2024
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Manager

Product

The thing that really gets me is how long Internet Explorer has been beyond end of life. But for...

Jun 2024
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Manager

Culture, Relationship

Solventum doesn't keep all of their promises. We will outline what we need and the way we need...

Jun 2024
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Director

Loyalty

We don't have any problems with MModal Fluency for Imaging, so we have no desire to change the...

Jun 2024
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Director

Relationship

Solventum’s people are always very good to us. I have had the same person the whole time I have...

Jun 2024
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Manager

Operations, Product

Sometimes the radiologists have multiple templates for multiple exams, and sometimes the templates...

May 2024
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Manager

Product

MModal Fluency for Imaging is the only product I have used for reporting for imaging. It seems to be...

May 2024
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Manager

Relationship

The support we have from 3M is excellent. We regularly touch base with the account manager. If we...

May 2024
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Analyst/Coordinator

Relationship

MModal Fluency for Imaging is pretty straightforward. Whenever we call Solventum, they are prompt...

May 2024
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Director

Product

MModal Fluency for Imaging is a good product. We haven’t had any training, but we haven’t needed...

Apr 2024
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Director

Product

The radiologists would like MModal Fluency for Imaging’s speech recognition to be better for common...

Apr 2024
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Director

Value

If we ask for something extra, Solventum charges us for it. But whatever they charge for is pretty...

Apr 2024
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Director

Loyalty

I wouldn't buy MModal Fluency for Imaging again. I have been around radiology for many years and...

Mar 2024
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Director

Value

We went from nothing to a system, so 3M's system really met a lot of our outcomes in terms of...

Mar 2024
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Director

Relationship, Operations

One thing that has impressed me is we have a radiologist who speaks with a difficult speech pattern,...

Mar 2024
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Director

Relationship

3M's support is very good. We have regular calls with our support team to review anything that might...

Mar 2024
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Director

Relationship

We were disappointed that 3M wasn't able to do some of the API connections and other things that we...

Mar 2024
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Director

Relationship

The end users of MModal Fluency for Imaging are mostly radiologists, and they struggle a little. 3M...

Mar 2024
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Analyst/Coordinator

Operations

The voice recognition functionality has gotten better, and it is continuing to get better. The...

Mar 2024
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Analyst/Coordinator

Relationship, Operations, Product

Overall, 3M has been great while I have had to work with them. In the beginning stages, they did...

Mar 2024
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Analyst/Coordinator

Relationship

Anytime we have run into something, the process of getting support from 3M has been outstanding....

Mar 2024
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Analyst/Coordinator

Relationship, Product

We hear no complaints about the system. The end users are not big on compliments or anything for the...

Mar 2024
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Analyst/Coordinator

Relationship, Product

I can't say there is something we would like the vendor to work on. MModal Fluency for Imaging is...

Mar 2024
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Analyst/Coordinator

Relationship

Everything has glitches and problems, but we have been extremely stable in our environment, even...

Mar 2024
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Manager

Product

We use MModal Fluency for Imaging for voice recognition for our radiologists. The system is...

Mar 2024
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Manager

Relationship

3M tests their upgrades well before they put them out for us, so we run into minimal upgrade issues....

Mar 2024
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Manager

Relationship

3M's support team is great. They are very quick and responsive. 3M is also great because they test...

Mar 2024
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Analyst/Coordinator

Relationship

My biggest issue with the vendor is that because they have been bought out by other companies, they...

Feb 2024
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Analyst/Coordinator

Product

MModal Fluency for Imaging seems to work very well. I like that when the provider goes to our PACS...

Feb 2024
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Manager

Relationship, Product

I highly recommend MModal Fluency for Imaging. Radiologists love it. The voice recognition product...

Feb 2024
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Manager

Relationship, Operations

The process for requesting changes is good. We present the vendor with an issue, and they come up...

Feb 2024
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Manager

Product

One minor thing I would like is the inclusion of an export button on certain tables so that I do not...

Feb 2024
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Manager

Product

MModal Fluency for Imaging is an excellent product. The feedback from radiologists is all positive,...

Feb 2024
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Analyst/Coordinator

Relationship, Product

The biggest thing we like about MModal Fluency for Imaging is its speech recognition aspect. The...

Feb 2024
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Analyst/Coordinator

Loyalty, Product

There are a couple of things that our radiologists would like to see in the system. Some other...

Feb 2024
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Manager

Loyalty

The product's accuracy is one of its biggest strengths. When we brought the product in, we ran it...

Jan 2024
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Manager

Product

It can be tricky to integrate MModal Fluency for Imaging with our PACS. Every time we do an upgrade...

Jan 2024
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Manager

Relationship

3M's support is excellent. The vendor's support people answer the phone and are knowledgeable about...

Jan 2024
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Physician

Product

Maybe some improvements are happening on the back end of the product, but my inability to create...

Jan 2024
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Physician

Loyalty, Product

The product’s biggest strength is the quality of voice recognition. It does a good job for all the...

Jan 2024
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Manager

Loyalty

The product is not part of our long-term plans, but that is only because of a switch we made...

Dec 2023
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Manager

Loyalty, Product

It almost feels like MModal Fluency For Imaging has been put on the back burner. It is still built...

Dec 2023
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Manager

Relationship

3M’s support team is very helpful. Even when I throw them some ridiculous, crazy proposal that...

Dec 2023
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Manager

Product

Using MModal Fluency for Imaging is really nice. Stuff just works. It is a little old-fashioned...

Dec 2023
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Manager

Relationship

3M usually overestimates time frames. The vendor is very apt when it comes to delivering on needs,...

Dec 2023
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Manager

Operations, Product

The hardest part of the system's upgrades is collaborating with multiple units and teams.

Dec 2023
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Manager

Product

The system picks up different ethnic speech mannerisms very well. It works even for foreign...

Dec 2023
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Manager

Product

3M doesn't deliver new technology in the dictation field. They improve the solution on their end though....

Dec 2023
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Manager

Relationship, Operations

I would really like 3M to offer a live chat feature, especially with online features. I love ticket...

Dec 2023
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Analyst/Coordinator

Value

MModal Fluency for Imaging has become a limiting factor for us because it allows us to deploy PCs in...

Dec 2023
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Analyst/Coordinator

Relationship, Product

We have been very happy with the system from both an end user standpoint and a cost standpoint. The...

Dec 2023
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Analyst/Coordinator

Loyalty, Relationship, Product

The vendor could improve their support's web browser compatibility. Getting into the system's...

Dec 2023
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Manager

Product

The system does what the vendor says it will do. It has speech-to-text dictation. It also has...

Dec 2023
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