Spok Mobile
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Paul Hess
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User Commentary

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Analyst/Coordinator

Spok Mobile is a great product; it does what it is supposed to. The way that we have it designed...

Mar 2022
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Analyst/Coordinator

Spok is a little behind their competitors in technology. I would really like to see Spok get in line...

Mar 2022
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Analyst/Coordinator

We get better, more seasoned support personnel on Spok Mobile than on other Spok products because...

Mar 2022
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Analyst/Coordinator

I have never been trained by anyone from Spok, and we have never been approached with training.

Mar 2022
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Analyst/Coordinator

Spok Mobile has another iteration, and that is the Spok Go platform. Spok Go will be far more...

Mar 2022
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Analyst/Coordinator

If needed, the vendor's executives are available. They don’t get involved, but they are very easy to...

Mar 2022
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Analyst/Coordinator

I have been using Spok Mobile for a long time. I like that I have backups for my backups in the...

Mar 2022
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Analyst/Coordinator

One great function of Spok Mobile is that each user has a unique number that is only for that user,...

Mar 2022
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Analyst/Coordinator

Spok Mobile is user friendly, and we have very little downtime. If we have downtime, it has nothing...

Feb 2022
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Analyst/Coordinator

The product isn't a thorn in our side, but I think Spok has maybe stopped developing the current...

Feb 2022
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Analyst/Coordinator

We are moving away from Spok Mobile. However, we realized that it worked a little bit better than...

Feb 2022
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Analyst/Coordinator

Spok found out that the product doesn't work on a certain platform, such as the Android, and there...

Feb 2022
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Analyst/Coordinator

I used to recommend the product to others, but I am not impressed by what Spok is doing now with the...

Feb 2022
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CNIO

The vendor wants to retire Spok Mobile. Spok Go was going to be the new single source for an on-call...

Feb 2022
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CNIO

The mobile app is good, but there are limitations. For example, we can't do group messages. We can...

Feb 2022
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CNIO

We have had support from Spok, and the product is serving its purpose. We have been able to...

Feb 2022
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Analyst/Coordinator

I would probably not buy Spok Mobile again. I would look for more of a collaborative solution so...

Jan 2022
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Manager

The vendor could improve training by providing more documentation at the user level.

Jan 2022
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Manager

Spok Mobile is like a railroad to all of the different applications. The product is very open. It...

Jan 2022
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Manager

Spok Mobile is going to move to Spok Go. That is the next trend. Right now, we are going through the...

Jan 2022
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Analyst/Coordinator

Training for Spok Mobile is offered through the help guides. I really like that I can call for help....

Jan 2022
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Analyst/Coordinator

I really like Spok Mobile. I don't think we have had a lot of issues with it. I personally like the...

Jan 2022
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Analyst/Coordinator

Our end users have had trouble with Spok Mobile on iPhones. We don't know whether that is because of...

Jan 2022
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Analyst/Coordinator

Spok Mobile is very nice in that the end user can make their pages as loud as they want. They can...

Jan 2022
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Analyst/Coordinator

With Spok Mobile, we have had some issues with rebooting certain servers. It is important to set up...

Jan 2022
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Analyst/Coordinator

We are moving away from Spok Mobile so that some of our staff will have better communication and be...

Jan 2022
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Director

I don’t want other people to have to suffer through what we have suffered through. Our project...

Nov 2021
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Director

Since the recent upgrade, the system isn't working. We are still meeting with Spok to troubleshoot...

Nov 2021
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Director

I would choose Spok Mobile again, without a doubt. It is a pretty solid product. Spok’s support is...

Oct 2021
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Director

With the Spok Mobile communication platform for smart devices, it does feel like the vendor is...

Oct 2021
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Director

While the training Spok provided as part of the package was good, if we wanted to do large sessions...

Oct 2021
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Director

Spok could be a little more willing to work with other vendors on integration. There are some...

Oct 2021
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Director

There are parts of the product, like the ones that are facing clinicians who may not be the most...

Oct 2021
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Director

Spok has upgrades and enhancements that come out. They have managed to move the product line forward...

Oct 2021
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Director

Spok is very quick to keep us updated. We hear from our account representative regularly. The...

Oct 2021
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Director

There have been problems in the past, but Spok addressed them in our most recent upgrade. There have...

Oct 2021
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Director

Spok has a good product, and it definitely helps us accomplish our goals. There are things that we...

Oct 2021
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Manager

We are probably a version behind with Spok Mobile because we are phasing it out. The solution is a...

Jun 2021
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Manager

Spok Mobile is a good product. It allows us to know when people are receiving messages. Users can...

Jun 2021
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Manager

Spok Mobile isn't a cheap solution. Our contracting folks told us that Spok Mobile was a little on...

Jun 2021
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