Spok Mobile
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Spok Mobile is a great product; it does what it is supposed to. The way that we have it designed...
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Spok is a little behind their competitors in technology. I would really like to see Spok get in line...
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We get better, more seasoned support personnel on Spok Mobile than on other Spok products because...
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I have never been trained by anyone from Spok, and we have never been approached with training.
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Spok Mobile has another iteration, and that is the Spok Go platform. Spok Go will be far more...
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If needed, the vendor's executives are available. They don’t get involved, but they are very easy to...
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I have been using Spok Mobile for a long time. I like that I have backups for my backups in the...
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One great function of Spok Mobile is that each user has a unique number that is only for that user,...
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Spok Mobile is user friendly, and we have very little downtime. If we have downtime, it has nothing...
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The product isn't a thorn in our side, but I think Spok has maybe stopped developing the current...
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We are moving away from Spok Mobile. However, we realized that it worked a little bit better than...
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Spok found out that the product doesn't work on a certain platform, such as the Android, and there...
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I used to recommend the product to others, but I am not impressed by what Spok is doing now with the...
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The vendor wants to retire Spok Mobile. Spok Go was going to be the new single source for an on-call...
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The mobile app is good, but there are limitations. For example, we can't do group messages. We can...
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We have had support from Spok, and the product is serving its purpose. We have been able to...
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I would probably not buy Spok Mobile again. I would look for more of a collaborative solution so...
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The vendor could improve training by providing more documentation at the user level.
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Spok Mobile is like a railroad to all of the different applications. The product is very open. It...
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Spok Mobile is going to move to Spok Go. That is the next trend. Right now, we are going through the...
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Training for Spok Mobile is offered through the help guides. I really like that I can call for help....
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I really like Spok Mobile. I don't think we have had a lot of issues with it. I personally like the...
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Our end users have had trouble with Spok Mobile on iPhones. We don't know whether that is because of...
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Spok Mobile is very nice in that the end user can make their pages as loud as they want. They can...
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With Spok Mobile, we have had some issues with rebooting certain servers. It is important to set up...
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We are moving away from Spok Mobile so that some of our staff will have better communication and be...
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I don’t want other people to have to suffer through what we have suffered through. Our project...
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Since the recent upgrade, the system isn't working. We are still meeting with Spok to troubleshoot...
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I would choose Spok Mobile again, without a doubt. It is a pretty solid product. Spok’s support is...
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With the Spok Mobile communication platform for smart devices, it does feel like the vendor is...
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While the training Spok provided as part of the package was good, if we wanted to do large sessions...
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Spok could be a little more willing to work with other vendors on integration. There are some...
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There are parts of the product, like the ones that are facing clinicians who may not be the most...
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Spok has upgrades and enhancements that come out. They have managed to move the product line forward...
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Spok is very quick to keep us updated. We hear from our account representative regularly. The...
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There have been problems in the past, but Spok addressed them in our most recent upgrade. There have...
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Spok has a good product, and it definitely helps us accomplish our goals. There are things that we...
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We are probably a version behind with Spok Mobile because we are phasing it out. The solution is a...
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Spok Mobile is a good product. It allows us to know when people are receiving messages. Users can...
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Spok Mobile isn't a cheap solution. Our contracting folks told us that Spok Mobile was a little on...
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