Symplr Compliance
Filtered view: All
Subject Expert
Ryan Pretnik
Research Director
Commentary Summary
User Commentary
symplr's customer service is really good. Anytime we have any questions or need anything from the...
Login or Create an Account to see details.
I hope symplr does actually change. One of my fears is that their product will become something that...
Login or Create an Account to see details.
One of the things I am very happy to say is the team that was managing the product prior to the...
Login or Create an Account to see details.
symplr avoids charging unexpected costs. It is a subscription-based product, so we do add on costs...
Login or Create an Account to see details.
People don’t understand this product's utility until they really start to use it. As we were...
Login or Create an Account to see details.
With symplr, we were able to centralize a system that beforehand was done manually. We standardized...
Login or Create an Account to see details.
I am not certain whether the vendor's recent upgrades have answered my request, but single sign-on...
Login or Create an Account to see details.
symplr does a really good job of interfacing their enterprise-wide solution, but when we are looking...
Login or Create an Account to see details.
If we are just talking about data entry, that is super intuitive and pretty easy. If we are talking...
Login or Create an Account to see details.
Before the acquisition, when I put in a help ticket, it would be responded to probably within an...
Login or Create an Account to see details.
If someone really wants a tool that they can immediately plug in and play without doing some...
Login or Create an Account to see details.
symplr does a good job of putting us in contact with other users that may have solved some issues or...
Login or Create an Account to see details.
There are a couple of things I wish the system did better, like with the reporting features. I think...
Login or Create an Account to see details.
I think symplr takes a little longer on the risk assessment side, which I still think is part of the...
Login or Create an Account to see details.
In general, the platform is pretty easy to use, and it is user friendly. It is not hard to click...
Login or Create an Account to see details.
There was a bit of a disconnect when symplr acquired another company. They got rid of a lot of...
Login or Create an Account to see details.
Ideally, the system would automatically generate a form and send it directly to the owners in the...
Login or Create an Account to see details.
I like that the solution has an HR cross-map ability. That allows us to pull information about our...
Login or Create an Account to see details.
symplr is a great vendor. They are working hard to make things better every day. They are genuine,...
Login or Create an Account to see details.
The vendor is putting a lot of the companies that they have acquired under one corporate veil. I...
Login or Create an Account to see details.
We have had a good relationship with our representatives at symplr. We used to have someone at the...
Login or Create an Account to see details.
The system does its job well, and the outcomes we have achieved have been better organization,...
Login or Create an Account to see details.
I have never been on the phone with the vendor's vice president, but I always have someone who can...
Login or Create an Account to see details.
The vendor organization was bought out, so they have changed hands. I am curious to know where they...
Login or Create an Account to see details.
There isn't a lot of integration and interoperability with the system right now. The vendor had...
Login or Create an Account to see details.
The vendor doesn't always immediately update us when there is new functionality. We have to wait for...
Login or Create an Account to see details.
Our ability to develop our own template for tracking compliance has improved drastically in the...
Login or Create an Account to see details.
One challenge that we have faced with symplr has been with the ability to copy a template. If we are...
Login or Create an Account to see details.
The product's compliance tracking tool has made our compliance hotline reporting so much better and...
Login or Create an Account to see details.
Preferences