Compliance Commentary

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symplr is nice due to the low price. I like the low price; however, I would be interested in viewing...

I haven’t seen as much innovation as I would like from symplr. I’d like to see more implementation...

We have a symplr customer service relations manager, and this person is very good about reaching...

The outcomes we have achieved from using the Compliance solution are related to collecting data from...

I would recommend the Compliance solution. It allows us to keep all of our information in one place...

When we do a follow-up or type in the follow-up column to provide investigative information, it...

The solution's reports are not the best. That's the issue right now. However, symplr is looking into...

Compliance serves the purpose of logging cases like our tracking activities, so we know the number...

Whether the tool remains part of our long-term plans depends on whether symplr makes needed...

The onboarding by symplr was very good. In terms of continuing training and onboarding new people,...

symplr has been more involved in the last couple of months because we’ve been pushing for them to....

With the Compliance module, over the past few years, we’ve been able to better track trends and...

If we are using the platform for things other than reporting, it’s very flexible. The templates,...

In terms of enhancements for Complaince, if I have a case, rather than go back into my desktop or...

symplr has made a lot of enhancements in the system. It is very easy to administer things, and the...

symplr is slow to get approval. Additionally, reporting forms and templates have me boggled, because...

symplr’s support team is just great. They'll send back responses. Unfortunately, when the vendor was...

symplr has a great vision. They're heading in the right direction. They just gave us a major...

I have already recommended symplr. We only used Compliance for our main hospital, and then as we did...

Compliance is a good data repository that gives us the ability to report on certain data points....

I have had a lot of personal training with symplr because Compliance is hard to use. I know that...

I have worked with symplr to enhance our usability, but I don't know that Compliance is the right...

symplr is one of the bigger vendors, so they can charge more. We have tried getting other solutions...

If we put in a request to symplr, it gets answered pretty quickly. They are responsive if we need something....

The outcomes we have achieved from using Compliance are the ease of getting our conflict-of-interest...

In my unit right now, we have a couple of people who are new to the unit and aren't fully utilizing...

I have looked at other products. We currently use Compliance for our department. Our organization...

In my experience with symplr, I love their technical support. It has worked great, and the vendor...

The vendor is helpful for a fee. There are pop-up fees and charges for things. I am mixed in my...

I think that when looking at the big picture, Compliance is a great tool to have. I always advocate...

Sometimes it seems like vendors only become operational once they get their money. It is almost like...

symplr’s support program is probably better than most. symplr is super friendly and helpful. The...

When I did the training for Compliance, it was instructor-led training, and that was good, but it...

symplr is pretty good at developing the product. They took the product from ComplyTrack and brought...

Compliance has helped organize certain areas or departments within the organization. For instance,...

If someone tries to use Compliance for something it was not intended for, it is probably not the...

Policy management was a big thing. I use Compliance for compliance, and that was really what I...

Compliance is pretty adaptable. If we are spending so much money on it, it needs to be adaptable,...

The report writing could be made a little simpler, and the instructions could be clearer as to how...

Anytime I have a problem or an issue, I can call symplr, and they will help me out. I might have to...

One thing I like about Compliance is that we have been able to adapt it and develop templates. It...

Compliance has helped us track and trend things better and identify problems before they become...

I’m excited for symplr’s risk assessments. I like those a lot, and I’m excited for some of the...

The new platform functionality has not met expectations.

The vendor's people were simply amazing during our transition. However, I do not like that with...

The main thing we have achieved with the system has been compliance. The system helps keep us on track....

I wouldn't buy Compliance again. It is clunky. Every time I have had to run a report in the system...

With the upgrades for Compliance, I would like a little more understanding. I am not greatly...

I am somewhat satisfied with Compliance, but I have had to do some of its training again because I...

The ease of use with Compliance isn’t great, but a lot of that is because of the way we built the...

symplr could redesign the system somewhat to make it easier to use and a little more intelligent....

We use Compliance to track the investigation questions we get, and we report things through the...

The vendor’s ability to respond is cautious at times. The people that they have are fully committed....

We are sort of struggling with how to learn to the depth that we need as quickly as we need to and...

The compliance training needs to be more tailored to the organization. In addition to standards of...

We chose the system because we needed an automated solution to document our effective compliance...

The vendor has given us flexibility and structure; their ability to keep promises is a little more...

The system does what I need. Whether we will keep the solution depends on who is asked. I don’t care...

The vendor had a really great team that taught me how to build the system. I was really fortunate...

Our IT team would say the vendor doesn’t keep all promises; there was some bad blood with the way...

With any updates that we have gotten, the vendor has usually sent an email about when they were...

I don’t think the system is that difficult. It is pretty intuitive. The vendor gives me the tools to...

The product is reliable. I never have problems accessing it. I know that there are outages where the...

symplr doesn't charge for every little thing, but there are some things that I wish would just be...

Compliance functions the way is supposed to during training, but I don't know that the vendor has...

I am starting to pull in different departments to help with various parts of Compliance. I have...

By using Compliance, we have been able to have better data collection in terms of privacy,...

Compliance lacks innovation and remains highly manual, with few automated or time-saving features....

Using Compliance, we have achieved outcomes in general tracking and incident trending, documentation...

We are currently researching other vendors as a potential replacement. Years ago, when we started...

I'm satisfied with what Compliance does, but we would have to negotiate if symplr were to bring in...

The ease of use for Compliance kind of depends on us because we have to set up the templates for...

The reports in Compliance are sometimes a bit simplistic, but they do the job. We would like to have...

The product quality of Compliance has been really good. From what I have seen, symplr really does a...

Our people negotiated a good price with symplr, so I think we are getting what we pay for. The...

symplr’s customer service people are excellent. We have meetings on a regular basis to just see how...

symplr has training, and it is good. However, I personally didn't have training until later. My...

Compliance seems to do what we need it to do. We are using it to keep track of compliance issues and...

The system isn't perfect by any means. Ideally, I would be able to put several systems together to...

Compliance has ongoing user group meetings on a regular basis.

We have looked for other solutions that may meet our needs. We determined that based on what we are...

We are tracking our self-monitoring plans through Compliance. We are able to track and create...

Our communication with symplr has been great. We have a standing meeting with our representative to...

We are a little slow with rolling things out. We have had Compliance for a couple of years, and we...

We did a bundle, and we ended up not using one of the modules in Compliance. We kept following up...

I will reach out to the person at symplr who helped us implement certain modules. Even though things...

With symplr's document and policy manager module, there have been some challenges in terms of policy...

I have seen positive outcomes using Compliance. It definitely helps us with tracking. Another...

Compliance is pretty easy and straightforward to use and navigate. I would recommend it. I have seen...