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User Commentary
Loyalty, Relationship, Product
We have the ability to track and report on outcomes by using Compliance. Compliance's weakness is...
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Operations
Vendors cannot cater to their smallest organizations, but symplr needs to ensure that even the...
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Product
There is functionality missing, and the system is not functioning the way I hoped. I have to weigh...
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Relationship
All of the people who I have dealt with at symplr have been very good at working with us, being...
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Product
I have recommended Compliance quite a few times, and those have led to purchases. One of the things...
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Product
symplr’s technology is good. Their updates to technology are good. I just wish some of them were a...
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Loyalty
If someone were looking at the product from the perspective of a vendor client, it would be the...
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Loyalty, Product, Value
In the system's current iteration, we have created a centralized system that has the added benefit...
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Relationship
Working with symplr has been a really good experience. symplr is really good about responding...
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Product
symplr's system has been pretty easy for end users to pick up. That has been helpful. The vendor has...
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Product, Value
By using the system, we have achieved better communication. We have incidents and are able to move...
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Product, Value
symplr’s Compliance software has largely helped us to monitor our workflows internally and ensure...
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Product
One of my wish list items for symplr’s Compliance deals more with their audit manager module, which...
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Product
I like the configurability in form and incident management. If I want to create an incident...
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Relationship, Product
symplr has been acquiring many compliance-related software products over the last couple of years,...
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Product
From a reporting standpoint, there are certain reporting architects that get access to develop...
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Loyalty, Product
Some improvements for symplr, outside of reporting, would be really giving greater thought to their...
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Product
We are not happy with Compliance. With each sale of the product to a new vendor, it becomes more...
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Value
We have kept Compliance because it is very cheap and we have many years of audits in there. We were...
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Relationship
We have waited years for the vendor to deliver things in Compliance, and it took so long that we had...
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Relationship
During COVID-19, we called the vendor and asked them to help us build something, and they...
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Operations, Product
Getting all of our management team familiar with the system and how it operates can be very...
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Loyalty, Relationship, Product
symplr is obviously trying to become the ultimate governance, risk management, and compliance...
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Product
The system meets our needs as an organization. We are a relatively small organization, so I would...
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Loyalty, Relationship
symplr becomes larger and larger every time they acquire another nugget in the industry. My fear is...
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Relationship, Value
Thanks to symplr, we have achieved standardization, enhanced reporting, and collaboration with...
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Value
symplr is moving toward more nickel-and-diming. I don't think they were doing that before, but as...
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Relationship
symplr does a great job compared to other vendors that I have worked with. They practice what they...
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Culture, Relationship
We had a little difficulty with symplr keeping promises, but we are in a good place now. We were...
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Operations
We have specifically asked symplr for more training, and they have been able to get additional...
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Value
We asked symplr for some amendments to a specific feature, and they were not willing to make changes...
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Product
There are still some functionalities in Compliance that we wish we had. Compliance has custom and...
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Relationship
We have a great support individual at symplr, and I don't know whether that individual is at the...
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Loyalty, Relationship, Product
symplr recently rolled out some new updates, but we haven't been in the system yet to see exactly...
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