Axiom Cost Accounting & Decision Support Commentary

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The report writing in Axiom Cost Accounting & Decision Support works much like it does on the...

I've used other cost accounting solutions in the past. I used older cost accounting systems years...

Syntellis's ticketing system is a little slow. A lot of the time, we get someone who isn't very...

The system’s support is excellent across all the modules that we have. They're always very responsive....

We have long-term employees who are very set in their ways and have heavily customized the solution....

As long as we pay Syntellis, they're a good partner. I don't know that they're perfect, but they're...

We have recommended Axiom Cost Accounting & Decision Support. It's a great product. If someone asked...

There are some issues with the system's capabilities. Reporting out of the cost accounting system is...

Syntellis rates at the top of the chart for support. They're so good on the support side. That's...

Syntellis doesn't have much of a training program. We do training on our own. We can't just send a...

I feel good with Syntellis’s support. They’re always responsive within 24 hours, and we usually have...

Syntellis’s support is very good in the sense that they respond and help me through issues, but I...

The system is fairly intuitive and easy to get off the ground, but it’s also easy to progress and...

Syntellis wants to partner with us in a lot of ways, but we aren't ready to partner with them to...

We are doing much more on the costing side of the solution than we ever have before. We have had...

Working with this vendor has been a good journey. Things were a little painful a couple of years ago...

I would recommend the solution. It is working well for us, but there is also no other option besides...

There is a job that we would run at the end of each cycle, and it used to run from anywhere up to 10...

Once we get to the right person, the support is great. Getting to the right person can be a...

Our group is very knowledgeable in terms of Axiom Cost Accounting & Decision Support and how to use...

As Axiom Cost Accounting & Decision Support stands, the enterprise decision support system is very...

Syntellis has not done a full version update of the system in quite some time. They continue to...

Syntellis performs frequent platform updates, and those can be challenging. Completing and testing...

The integrated nature of Axiom Cost Accounting & Decision Support, especially when we have the full...

At times, it feels like Syntellis has shifted their approach since the merger with Strata. The...

We work closely with one individual at Syntellis who frequently helps us troubleshoot and focus on...

It is challenging to integrate some things into Axiom Cost Accounting & Decision Support. Also, the...

I used to think Axiom Cost Accounting & Decision Support had a lot of strengths, but as we get more...

The system has some basic Power BI reports, but I wish it had more system-built Power BI tools or...

Sometimes, we really need help from Syntellis. However, I feel like their service isn't as timely as...

The vendor’s company is evolving, so their product is changing. We are moving to Syntellis' latest...

We did a small upgrade that should have only affected the budget team, but I lost some of my files,...

Axiom Cost Accounting & Decision Support is definitely more intuitive than some of our other tools...

If we have an issue, our representative is on it. The vendor has regular calls with us. They are...

Syntellis is delivering new technology as part of their merger with Strata Decision Technology. The...

The vendor gets back to us in a reasonable time frame, but sometimes we wish it were faster. If they...

Others on our team import and export data, but I know there have been times when we have had to...

The vendor does charge for things. We have had some needs, and they wanted to charge us for those...

We decided not to upgrade to the new version of the solution, but we are definitely at a...

We had a lot of issues and delays with our implementation of the system, and we aren't really happy...

Axiom Cost Accounting & Decision Support is an older platform, but as a whole, it generally works...

We use the tool mostly on the decision-support side. It is a key component of our reporting. We...

Syntellis answers the phone. If I called right now, they would answer. Not everybody is like that....

We pull reports in, including monthly reports, productivity reports, and daily reports. Almost...

We have been working with the team for a while, and we have new staff getting some additional...

Axiom Cost Accounting & Decision Support is robust. However, it is not easy to use. It has a big...

If we add functionality or request a special report or something like that, we get an additional...

For all the business we do in Axiom Cost Accounting & Decision Support related to capital projects,...

The system works really well. For an organization of our size, the system is a good fit and keeps...

My biggest concern with Syntellis is the interoperability piece. It is not efficient the way it is...