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At Syntellis Performance Solutions, we are continuing our investment in and evolution of our Advantage Program, a comprehensive set of interrelated implementation, learning, and support services designed to maximize the immediate and long-term value customers receive from their Syntellis solutions.
The Advantage Program benefits both new and existing Syntellis customers and includes self-service, virtual, and in-person opportunities for customers to learn how to get the most out of their investment. Opportunities include
Syntellis Community: A peer-to-peer virtual network for users to share tips, exchange best practices, and grow professional connections.
Optimization Program: A long-term partnership between industry experts and customers that helps ensure customers receive maximum value from Syntellis solutions—includes the sharing of best practices, hands-on guidance, and thought leadership.
Axiom Academy: Flexible learning options—including online classes with guided learning paths, certification courses, webinars, videos, and more—that meet the needs of our customers to encourage continued adoption of Syntellis software and help new users learn the system quickly.
Syntellis Central: A robust search engine that provides access to over 8,000 resources, including training materials, technical help, product announcements, upcoming events, support tickets, and more.
In addition, Syntellis’ industry experts guide customers through every step of an implementation to ensure the system strategically aligns to customers’ business goals and positively impacts users’ day-to-day experiences. Our services include comprehensive user training and documented best practices for system design guided by seasoned industry experts. We are investing in our customer-facing resources across all of our teams to support a more robust and valuable customer journey.
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