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Other Observations
Our engagement had a lot of moving parts. In some areas, the firm’s execution was perfect. In some...
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Lessons Learned
I had done this type of project a bunch of times, so it wasn’t often that Tegria surprised me with...
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Lessons Learned
I would have never bought Tegria in the first place, but considering their performance, I would...
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Other Observations
Some of Tegria's people exceeded our expectations, and some of Tegria's people did not. There are...
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People and Knowledge
Some of Tegria's consultants are amazing, and some are not. But I don’t think we had anybody who was...
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Relationship
The only thing that Tegria could do is be a little more giving when it comes to overall direction...
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People and Knowledge
Tegria’s analysts are really good, and they advise us on how to build things and how the system...
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Relationship
We went through the acquisition of Cumberland by Tegria. Given that we were midstream in our...
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Relationship
I have worked with a few other firms. The experiences weren't always a hit, and I have had to...
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Other Observations
The hardest part of the job is the vetting. As we bring somebody in, we can see the skill set. But...
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Lessons Learned
From this experience with Tegria, we learned that we needed to augment more on our side.
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Tools and Methodology
The firm did a good job of informing us about the implementation methodology. They could have done a...
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Tools and Methodology
The project management staff members who had been through an implementation before were open and...
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Tools and Methodology
The one thing that I did appreciate is the fact that the firm was able to provide multiple resources...
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Lessons Learned
I would like to see the firm improve on sharing lessons learned from other implementations.
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Relationship
Since the firm became Tegria, our partnership has changed a bit, but they hear us and are invested...
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Win/Loss - Why they were selected (by current clients)
We didn't just go to the market and ask who could help us. We chose from a list of firms that had...
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People and Knowledge
We have had an ongoing discussion about having people work with us in person or remotely, and we...
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People and Knowledge
We have had to move a couple of consultants, but once we have gotten the right people, those people...
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Other Observations
The firm is a great organization that is very focused on certain EMR implementations. If Tegria...
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Project Results
Tegria works with us, and they always end up getting things right. Sometimes they get things right...
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Relationship
There are ongoing changes as the firm goes from Navin Haffty to Tegria, and sometimes we feel those....
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ROI and Cost
Tegria has been working with us on the timeline because we had to put things on hold for a bit. The...
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Project Results
We have great communication from Tegria. They have delivered everything they have promised on time....
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Project Results
Tegria helped us with the whole build and implementation of our EMR. They provided the...
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Relationship
We did not have any delays with our go-live. Tegria kept us on target, and we met all of our time...
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Tools and Methodology
Tegria has impressed me with their knowledge and expertise of the job. They know what they are doing...
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Tools and Methodology
Tegria has been very helpful with their strategic ability. They did a great job with planning before...
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People and Knowledge
The folks we have dealt with are very good at helping us know which direction to go and helping us...
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People and Knowledge
We have a couple of the project managers who I am having to drag along through a few things. That is...
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Project Results
I have never had a bad experience with Tegria. Their execution has been perfect. The firm’s...
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Relationship
I have worked with Tegria for a long time. The firm is very involved with our company’s direction...
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ROI and Cost
Navin Haffty did a fine job for us; they avoided charging for everything.
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People and Knowledge
The independent module-specific consultants were strong in some areas and weak in others. That...
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Relationship
The preimplementation planning was phenomenal. Navin Haffty did well, and that is why we keep hiring...
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Relationship
The leadership is completely committed to customer satisfaction. If we ever have an issue with the...
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People and Knowledge
Often, there are a lot of different styles for how people work, and not everybody matches up. That...
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ROI and Cost
Navin Haffty remains competitive in their pricing. In this day and age, that is really important as...
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Tools and Methodology
Navin Haffty provides regular, high-quality reports. They call us without us even asking. When I go...
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