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Tegria HIT Core Clinical Implementation Leadership Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Tegria’s people were very easy to work with and were very genuine. They put forth a lot of effort....
Tegria had clear project management spreadsheets with timelines and goals, and we were also able to...
I feel like we did most of the building and testing ourselves, but Tegria definitely assisted.
We did not see meaningful outcomes or a clear outcomes framework during the engagement with Tegria....
We had a big, audacious goal, but there was a clear mismatch with Tegria’s road map, implementation...
Some individuals from Tegria were strong and genuinely tried to have the right conversations. I...
Tegria did not demonstrate sufficient expertise with the tools or a clear understanding of our end...
Commentary Summary
Comment Type Breakout