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Tegria HIT Core Clinical Implementation Leadership
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Kaleb Harris
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CIO

Relationship

Since the firm became Tegria, our partnership has changed a bit, but they hear us and are invested...

Sep 2022
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CIO

Win/Loss - Why they were selected (by current clients)

We didn't just go to the market and ask who could help us. We chose from a list of firms that had...

Sep 2022
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CIO

People and Knowledge

We have had an ongoing discussion about having people work with us in person or remotely, and we...

Sep 2022
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CIO

People and Knowledge

We have had to move a couple of consultants, but once we have gotten the right people, those people...

Sep 2022
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CIO

Other Observations

The firm is a great organization that is very focused on certain EMR implementations. If Tegria...

Sep 2022
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CIO

Project Results

Tegria works with us, and they always end up getting things right. Sometimes they get things right...

Sep 2022
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CIO

Relationship

There are ongoing changes as the firm goes from Navin Haffty to Tegria, and sometimes we feel those....

Sep 2022
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VP/Other Executive

ROI and Cost

Tegria has been working with us on the timeline because we had to put things on hold for a bit. The...

Aug 2022
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Director

Project Results

We have great communication from Tegria. They have delivered everything they have promised on time....

Aug 2022
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CFO

Project Results

Tegria helped us with the whole build and implementation of our EMR. They provided the...

Aug 2022
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CFO

Relationship

We did not have any delays with our go-live. Tegria kept us on target, and we met all of our time...

Aug 2022
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Director

Tools and Methodology

Tegria has impressed me with their knowledge and expertise of the job. They know what they are doing...

Aug 2022
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CIO

Tools and Methodology

Tegria has been very helpful with their strategic ability. They did a great job with planning before...

Aug 2022
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CIO

People and Knowledge

The folks we have dealt with are very good at helping us know which direction to go and helping us...

Aug 2022
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CIO

People and Knowledge

We have a couple of the project managers who I am having to drag along through a few things. That is...

Aug 2022
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CIO

Project Results

I have never had a bad experience with Tegria. Their execution has been perfect. The firm’s...

Aug 2022
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CIO

Relationship

I have worked with Tegria for a long time. The firm is very involved with our company’s direction...

Aug 2022
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CIO

ROI and Cost

Navin Haffty did a fine job for us; they avoided charging for everything.

Jul 2022
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CIO

People and Knowledge

The independent module-specific consultants were strong in some areas and weak in others. That...

Jul 2022
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CIO

Relationship

The preimplementation planning was phenomenal. Navin Haffty did well, and that is why we keep hiring...

Feb 2022
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CIO

Relationship

The leadership is completely committed to customer satisfaction. If we ever have an issue with the...

Feb 2022
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CIO

People and Knowledge

Often, there are a lot of different styles for how people work, and not everybody matches up. That...

Feb 2022
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CIO

ROI and Cost

Navin Haffty remains competitive in their pricing. In this day and age, that is really important as...

Feb 2022
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CIO

Tools and Methodology

Navin Haffty provides regular, high-quality reports. They call us without us even asking. When I go...

Feb 2022
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Director

Project Results

We picked Cumberland as a partner to help lead us through our implementation. Cumberland is very...

Jan 2022
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Director

Tools and Methodology

My number-one piece of positive feedback for Cumberland is around the way they have embedded...

Jan 2022
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CIO

Tools and Methodology

From a strategy perspective, Cumberland has done a great job on every project we have had with them....

Jan 2022
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CIO

Project Results

I have very high expectations, and I feel that Cumberland has met them. Exceeding my expectations...

Jan 2022
||
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CIO

Lessons Learned

I would recommend that people consider Cumberland. We have done several projects with them, and we...

Jan 2022
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CIO

Relationship

Cumberland has a good presence for running a project and dealing with the leadership team. They are...

Jan 2022
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VP/Other Executive

Relationship

Cumberland is doing very well with what we expected them to do. We have a good partnership. They are...

Dec 2021
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VP/Other Executive

Future Outlook

Cumberland was recently acquired by Tegria, and I was certainly concerned with how impactful that...

Dec 2021
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Manager

Tools and Methodology

For a previous project, Cumberland had a plan. They rolled through it, and it worked fine. This time...

Dec 2021
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Manager

People and Knowledge

Cumberland could improve the strength of their personnel. A lot of people came on-site, so not...

Dec 2021
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Manager

Tools and Methodology

Cumberland is a true partner because they continue to dig into something until they find the answer....

Dec 2021
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Manager

People and Knowledge

I would tell the others to look at the big picture. If a provider tries to micromanage things, they...

Dec 2021
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Manager

Win/Loss - Why they were selected (by current clients)

We chose Cumberland because we had previous experience with them, and they did well with historical...

Dec 2021
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Director

Relationship

Engage is wonderful. They help us think of the little details that we might have forgotten or...

Oct 2021
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Director

Tools and Methodology

Engage knows exactly what to do. They guide us and point us toward what we need to make sure that we...

Oct 2021
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Director

Project Results

Engage knows exactly the order in which things need to be done. We accomplished the impossible...

Oct 2021
||
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Director

Relationship

The executive involvement is great. Anytime one of Engage's staff members can't solve something,...

Oct 2021
||
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Director

ROI and Cost

When Engage reached out to other people for help on certain things, the firm didn’t nickel-and-dime...

Oct 2021
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Director

Relationship

Engage was willing to come on-site or work remotely. Because of COVID-19, everything is different...

Oct 2021
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CMIO

Tools and Methodology

Cumberland's planning is really good. Overall, our project remains on track. Our project is very...

Oct 2021
||
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CMIO

Relationship

I meet frequently with our account executive representative. I don't have any concerns about that...

Oct 2021
||
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CMIO

Tools and Methodology

I am frustrated with a few little things. We thought we would be getting some tools, but we are...

Oct 2021
||
(0)
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CMIO

Win/Loss - Why they were selected (by current clients)

We chose Cumberland because we already had a relationship with them. They were a partner on another...

Oct 2021
||
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CMIO

Future Outlook

Cumberland's top person could be a little stronger. The second-level person has been good, but I...

Oct 2021
||
(0)
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CMIO

People and Knowledge

Overall, the people have been awesome. With some people, I felt like we were overpaying for what we...

Oct 2021
||
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CMIO

People and Knowledge

My number-two person could have been a really strong project manager. They were really good at doing...

Oct 2021
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CMIO

ROI and Cost

I would work with Cumberland again in a heartbeat. I have been happy with them. Cumberland has a...

Oct 2021
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