TeleTracking RTLS (Software Only) Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
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User Commentary
Operations
TeleTracking has some pretty decent training for the staff members who administer and manage the...
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Loyalty, Product
TeleTracking has had multiple products, and they are now partnered with a cloud company because they...
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Product
We need a platform that can address what we would refer to as clinically accurate locations. We need...
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Loyalty, Product
For some RTLS use cases, like duress, we are looking at Bluetooth because we don't need to be...
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Loyalty, Relationship
I think TeleTracking is a little lacking in proactivity right now. Maybe this is just a rough year,...
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Relationship
With some of the issues we have had with TeleTracking's RTLS tool, we have escalated things to...
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Product
TeleTracking's RTLS product is intuitive, easy to use, and fairly easy to maintain. There is a line...
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Loyalty, Relationship, Product
TeleTracking does resolve concerns in a generally reasonable time frame but maybe not as quick as...
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Relationship
Some of the technical support is lagging compared to what it used to be. The people who actually...
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Operations, Product, Value
TeleTracking does well in regard to training. TeleTracking's RTLS tool is fairly straightforward to...
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Relationship, Operations
The number-one thing TeleTracking could improve on is just punctuality. They could make the customer...
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Loyalty, Product
I wish TeleTracking's RTLS tool did more, but it still meets what we originally intended. I think...
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Product
I probably would recommend the RTLS tool, but I would do it with reservations. I don't know if maybe...
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Value
TeleTracking does not nickel-and-dime us. The majority of the time, TeleTracking’s support is great....
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Loyalty, Product
We have been working with TeleTracking to improve our true integration interoperability between...
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Relationship
I would certainly consider buying TeleTracking's RTLS solution again if it were still shown to be...
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Commentary Summary
Comment Type Breakout