TeleTracking RTLS (Software Only) Commentary
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Subject Expert
Don Seamons
Research Director
Commentary Summary
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User Commentary
Relationship, Product
TeleTracking provides patient tracking for our invasive patients through their clinical workflow...
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Product
The product's UI hasn't dramatically improved; there are no new features, functions, or capabilities...
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Culture
TeleTracking has moved to some new quoting product for sending out material requests, purchase...
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Relationship, Product
CenTrak historically created the RTLS server, the APIs, and a software development kit, but they...
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Product
Probably the best thing about TeleTracking RTLS is the simplicity, but at times, I guess that can be...
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Product
The interface in TeleTracking RTLS is a little dated as far as the visuals go. The functionality is...
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Product
An area that I would improve with TeleTracking RTLS would be around battery management for tags and...
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Relationship, Product
In fairness, I think TeleTracking is working on some things we have noticed, but every now and then,...
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Value
We are getting solid value from TeleTracking RTLS. I would always like to get more, but I do think...
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Loyalty, Relationship
Within TeleTracking, there seems to have been a reorganization or restructuring of the RTLS business...
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Relationship
The tech support from TeleTracking is probably the best support we have out of our many...
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Culture, Product
Our biggest frustration is that when we need patient tracking tags, that is not a TeleTracking...
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Relationship
The product's ease of use and the support that we receive from TeleTracking are some of...
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Product
The TeleTracking application is very easy. There are multiple places where we can click and see what...
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Product
TeleTracking RTLS has a really lovely dashboard that we use in our waiting room. That dashboard...
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Relationship
We have a very cordial and involved partnership with TeleTracking. The vendor is vested in our...
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Culture, Product
The vendor communicates well in terms of their road map and new stuff. I know for a fact that...
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Product
TeleTracking could improve the current version of TeleTracking RTLS that I'm on by making less...
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Loyalty, Product, Value
Based on the version of TeleTracking RTLS I have, I would probably not buy the product again. I...
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Relationship
TeleTracking’s tech support is good, and the support people try to do first-call resolution if they...
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