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TeleTracking RTLS (Software Only) Comments
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KLAS Research Director - Tanya Egbert
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Tanya Egbert

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tanya.egbert@klasresearch.com

801-404-5422

 
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User Commentary

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Manager

I have not been seeing any new technology from the vendor. They offer three sizes of trackers, but I...

Mar 2021
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Manager

There isn’t any ongoing support from the vendor. I hate to be negative, but I never hear from...

Mar 2021
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Manager

The vendor doesn’t keep their promises. A lot of that may be due to the fact that when we first...

Mar 2021
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Manager

The communication could be a little better around implementations and upgrades. There were times...

Mar 2021
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Manager

There has been no ongoing training from the vendor, but that is something I would like to see. It...

Mar 2021
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Manager

I love the system. I can find my equipment when I need it. I know where my beds and IV modules are....

Mar 2021
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Manager

I really don't care whether the technology gives me visibility if the system I am working with can...

Jan 2021
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Director

In terms of passive tracking, TeleTracking has been investigating and having some direct...

Jan 2021
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Director

We use products from the hardware vendor, but even in those cases, we are still using TeleTracking...

Jan 2021
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Manager

We did not renew our contract with TeleTracking for the RTLS product. TeleTracking nickel-and-dimes...

Dec 2020
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Manager

Case management is a huge space for us. If a rural place calls in and wants to transfer a patient,...

Dec 2020
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Manager

The vendor executive seems to be really invested in keeping our account. The problem is that doesn’t...

Dec 2020
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Director

We just had a little challenge with one of our implementations, but we were able to get things back...

Dec 2020
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Director

Based on our last experience with the vendor, the vendor's training needs to be a little bit better...

Dec 2020
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Manager

We have just had some issues with the reliability of the RTLS system overall. I think the issues...

Nov 2020
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Manager

We have had some challenges with TeleTracking's client support services. We haven't had a very...

Nov 2020
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Director

One thing that I don’t like about TeleTracking is that there are two vendors that we have to deal...

Nov 2020
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Director

TeleTracking isn’t really engaged in making sure our program is running properly. The vendor doesn’t...

Nov 2020
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Nurse

TeleTracking is really great. This vendor is with us every step of the way. I could call our project...

Oct 2020
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Nurse

Teletracking RTLS does not do temperature monitoring yet. We have to maintain a third-party vendor...

Oct 2020
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Analyst/Coordinator

I probably wouldn't buy this product again. The product hasn't changed. The vendor hasn't done...

Oct 2020
(0)
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Analyst/Coordinator

We have the temperature sensors. The solution is a typical device with typical software. Every year,...

Oct 2020
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Manager

The vendor has been very responsive during COVID-19. We asked them to expand our architecture...

Aug 2020
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Manager

I would buy the system again with the caveat that technology is always changing. I would certainly...

Aug 2020
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Manager

There are some things that the vendor said they would develop that have taken longer than we thought...

Aug 2020
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Manager

I am very pleased overall. I would absolutely want to partner with TeleTracking if we had to choose...

Aug 2020
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Manager

I would like to see a new user interface for the system. It feels a bit dated. A more intuitive...

Aug 2020
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Manager

The goal of using TeleTracking RTLS is to decrease bedtime by two hours and to get the most...

Jul 2020
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Manager

In terms of when we asked about the customization that we needed, TeleTracking was very responsive....

Jul 2020
(0)
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Manager

I don’t think there has been much change with the product in terms of new technology. It was sold to...

Jul 2020
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VP/Other Executive

In regards to the COVID-19 crisis, TeleTracking RTLS has helped with our supplies, though some days...

May 2020
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VP/Other Executive

With the RTLS, the reporting functionality is less than desirable. The RTLS is so basic, and we need...

May 2020
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