TeleTracking RTLS (Software Only) Comments

 

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Current Time Inside Cache Tag Helper: 11/30/2020 12:46:34 PM and Model.EvProductId = 3360

Commentary Summary

Positive
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User Commentary

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Manager

Technology

We have just had some issues with the reliability of the RTLS system overall. I think the issues...

Nov 2020
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Manager

Future Outlook

We have had some challenges with TeleTracking's client support services. We haven't had a very...

Nov 2020
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Director

Sales and Contracting

One thing that I don’t like about TeleTracking is that there are two vendors that we have to deal...

Nov 2020
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Director

Service and Support

TeleTracking isn’t really engaged in making sure our program is running properly. The vendor doesn’t...

Nov 2020
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Nurse

Relationship

TeleTracking is really great. This vendor is with us every step of the way. I could call our project...

Oct 2020
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Nurse

Functionality and Upgrades

Teletracking RTLS does not do temperature monitoring yet. We have to maintain a third-party vendor...

Oct 2020
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Analyst/Coordinator

Functionality and Upgrades

I probably wouldn't buy this product again. The product hasn't changed. The vendor hasn't done...

Oct 2020
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Analyst/Coordinator

Functionality and Upgrades

We have the temperature sensors. The solution is a typical device with typical software. Every year,...

Oct 2020
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Manager

Service and Support

The vendor has been very responsive during COVID-19. We asked them to expand our architecture...

Aug 2020
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Manager

Lessons Learned

I would buy the system again with the caveat that technology is always changing. I would certainly...

Aug 2020
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Manager

Functionality and Upgrades

There are some things that the vendor said they would develop that have taken longer than we thought...

Aug 2020
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Manager

ROI / Cost (care and feeding)

I am very pleased overall. I would absolutely want to partner with TeleTracking if we had to choose...

Aug 2020
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Manager

Functionality and Upgrades

I would like to see a new user interface for the system. It feels a bit dated. A more intuitive...

Aug 2020
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Manager

Other Observations & Comments

The goal of using TeleTracking RTLS is to decrease bedtime by two hours and to get the most...

Jul 2020
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Manager

Other Observations & Comments

In terms of when we asked about the customization that we needed, TeleTracking was very responsive....

Jul 2020
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Manager

Functionality and Upgrades

I don’t think there has been much change with the product in terms of new technology. It was sold to...

Jul 2020
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VP/Other Executive

Service and Support

In regards to the COVID-19 crisis, TeleTracking RTLS has helped with our supplies, though some days...

May 2020
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VP/Other Executive

Functionality and Upgrades

With the RTLS, the reporting functionality is less than desirable. The RTLS is so basic, and we need...

May 2020
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Manager

ROI / Cost (care and feeding)

I would use TeleTracking's services again, but I might consider a different hardware platform.

Feb 2020
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Manager

Interfacing and Integration

We use a third-party vendor for active RFID. There have been some advances in passive RFID for an...

Feb 2020
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Manager

Functionality and Upgrades

We are always very happy with the vendor's process and documentation for the upgrades. The system's...

Feb 2020
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Manager

Functionality and Upgrades

The vendor mostly keeps their promises. There are a few enhancements that haven’t quite come to...

Feb 2020
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Manager

Technology

We have had a couple of recent issues with the RTLS tags and the actual hardware, and that is where...

Feb 2020
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Manager

Relationship

The vendor's support people are generally very responsive, but occasionally, they are not. The...

Feb 2020
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Manager

ROI / Cost (care and feeding)

We have been able to consistently justify the ROI of expanding and maintaining the RTLS through...

Feb 2020
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Manager

Functionality and Upgrades

My overall satisfaction with TeleTracking is pretty high. Regarding the inclusion of their hardware...

Feb 2020
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