TeleTracking RTLS (Software Only) Commentary
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Manager

Product

Probably the best thing about TeleTracking RTLS is the simplicity, but at times, I guess that can be...

May 2024
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Manager

Product

The interface in TeleTracking RTLS is a little dated as far as the visuals go. The functionality is...

May 2024
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Manager

Product

An area that I would improve with TeleTracking RTLS would be around battery management for tags and...

May 2024
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Manager

Relationship, Product

In fairness, I think TeleTracking is working on some things we have noticed, but every now and then,...

May 2024
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Manager

Value

We are getting solid value from TeleTracking RTLS. I would always like to get more, but I do think...

May 2024
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Manager

Loyalty, Relationship

Within TeleTracking, there seems to have been a reorganization or restructuring of the RTLS business...

May 2024
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Nurse

Relationship

The tech support from TeleTracking is probably the best support we have out of our many...

Mar 2024
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Nurse

Culture, Product

Our biggest frustration is that when we need patient tracking tags, that is not a TeleTracking...

Mar 2024
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Nurse

Relationship

The product's ease of use and the support that we receive from TeleTracking are some of...

Mar 2024
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Nurse

Product

The TeleTracking application is very easy. There are multiple places where we can click and see what...

Mar 2024
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Manager

Product

TeleTracking RTLS has a really lovely dashboard that we use in our waiting room. That dashboard...

Jan 2024
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Manager

Relationship

We have a very cordial and involved partnership with TeleTracking. The vendor is vested in our...

Jan 2024
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Analyst/Coordinator

Culture, Product

The vendor communicates well in terms of their road map and new stuff. I know for a fact that...

Dec 2023
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Analyst/Coordinator

Product

TeleTracking could improve the current version of TeleTracking RTLS that I'm on by making less...

Dec 2023
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Analyst/Coordinator

Loyalty, Product, Value

Based on the version of TeleTracking RTLS I have, I would probably not buy the product again. I...

Dec 2023
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Analyst/Coordinator

Relationship

TeleTracking’s tech support is good, and the support people try to do first-call resolution if they...

Dec 2023
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VP/Other Executive

Relationship, Value

TeleTracking’s support structure has not been the best. They are really trying to get us to pay for...

Nov 2023
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VP/Other Executive

Product

There is a lot of cleaning up that has to happen and that has been happening with TeleTracking and...

Nov 2023
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VP/Other Executive

Relationship, Product

We are at a point with TeleTracking where we have to help them develop the solution more to get it...

Nov 2023
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VP/Other Executive

Product, Value

The dashboarding capabilities are nonexistent for practical use by end users. The accuracy is always...

Nov 2023
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