Thank you !

Access info about Real-Time Location Systems (RTLS) on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Real-Time Location Systems (RTLS).

Will you help us?

Take A Survey

TeleTracking RTLS (Software Only)
Filtered view: All

KLAS Research Director - Tanya Egbert
Subject Expert

Tanya Egbert

Research Director

tanya.egbert@klasresearch.com

801-404-5422

 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Healthcare Operations Command Center Ecosystem 2021: A First Look at the Spectrum of Technology
Healthcare Operations Command Center Ecosystem 2021:
A First Look at the Spectrum of Technology
August 2021
View Report
RTLS 2019: Exploring Attainable Outcomes with Deep Adopters
View Report
View Related

Preferences

   Bookmark

Related Blogs

Achieving Outcomes with RTLS

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Real-Time Location Systems (RTLS) on your dashboard or bookmark under

(Your Products / Your Organization's Products)

We are currently researching Real-Time Location Systems (RTLS).

Will you help us?

Take A Survey

Want to see full details?

User Commentary

Sort by

Manager

We are struggling to get interoperability between TeleTracking RTLS and another system that we use....

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TeleTracking is very good at taking care of problems. I had a problem where the system just wasn't...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our TeleTracking training went okay. If I have any questions, they come back and help. It is really...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are still using TeleTracking RTLS for now, but we are eventually going to be moving away from it....

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TeleTracking is a wonderful organization to work with. We go through them for infrastructure and...

Jun 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would say TeleTracking tries to keep promises, but they don't always. They are very complex. There...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The solution is good and reliable. Anytime we have an RTLS, it is not really a plug-and-play system....

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We just had one upgrade, and it was bumpy. TeleTracking needs to improve their upgrade support. It...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would maybe recommend TeleTracking. That is not so much about the vendor as it is about the...

May 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Some people have proposed we use a different solution and turn off the TeleTracking system because...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system is invaluable, and when we look at the beginning where we have to put the infrastructure...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had a list of items that we rented, and when it was time to turn them in, nobody could find them,...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We had to go through the upgrade because Adobe Flash Player had to be removed. Adobe Flash Player is...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When TeleTracking gets a new piece of equipment, they have to put a tag on it and put it in the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The reporting functionality is built into the system, but it doesn’t interface. We could interface,...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have a service contract, so the fee in that is what we pay. There were no extra charges for the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Most of the processes for using the system are manual. The system does not integrate with other...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There are times when we have devices that misreport their locations. That leads to hours and hours...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system was on the chopping block as part of a multifaceted project to correct several deficient...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I would buy the solution again; I would just implement it in a better way. The implementation was...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The overall quality is pretty great, but people have to know up front what they are getting into....

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The solution is not easy to use. If the devices are sorted into groups that we can select from and...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There isn't a training program. People have to create one on their own. The TeleTracking...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I get some pretty good support from the local group. TeleTracking does scheduled audits, and those...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TeleTracking charges us for every little thing. There is a maintenance fee associated with the tags,...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TeleTracking absolutely charges for every little thing. Their monthly fees are high. We don't get...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

During the implementation, we had to dictate everything that went on. We basically did all the work,...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TeleTracking was supposed to keep us up to date, but they never did. We have been several versions...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Getting the vendor to provide service and do simple things takes multiple calls, emails, and work...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution's ease of use isn't bad. Things are categorized intuitively, and that makes it easier...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are other vendors that deliver new technology better and faster than TeleTracking does. We...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I have not been seeing any new technology from the vendor. They offer three sizes of trackers, but I...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There isn’t any ongoing support from the vendor. I hate to be negative, but I never hear from...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor doesn’t keep their promises. A lot of that may be due to the fact that when we first...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The communication could be a little better around implementations and upgrades. There were times...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There has been no ongoing training from the vendor, but that is something I would like to see. It...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I love the system. I can find my equipment when I need it. I know where my beds and IV modules are....

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I really don't care whether the technology gives me visibility if the system I am working with can...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In terms of passive tracking, TeleTracking has been investigating and having some direct...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We use products from the hardware vendor, but even in those cases, we are still using TeleTracking...

Jan 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We did not renew our contract with TeleTracking for the RTLS product. TeleTracking nickel-and-dimes...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Case management is a huge space for us. If a rural place calls in and wants to transfer a patient,...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor executive seems to be really invested in keeping our account. The problem is that doesn’t...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We just had a little challenge with one of our implementations, but we were able to get things back...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Based on our last experience with the vendor, the vendor's training needs to be a little bit better...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have just had some issues with the reliability of the RTLS system overall. I think the issues...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had some challenges with TeleTracking's client support services. We haven't had a very...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One thing that I don’t like about TeleTracking is that there are two vendors that we have to deal...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TeleTracking isn’t really engaged in making sure our program is running properly. The vendor doesn’t...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

TeleTracking is really great. This vendor is with us every step of the way. I could call our project...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Nurse

Teletracking RTLS does not do temperature monitoring yet. We have to maintain a third-party vendor...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I probably wouldn't buy this product again. The product hasn't changed. The vendor hasn't done...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We have the temperature sensors. The solution is a typical device with typical software. Every year,...

Oct 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​