TeleTracking RTLS (Software Only)
Filtered view: All

Subject Expert
Niel Oscarson
Customer Insights Director
KLAS Customer Insights Director - Niel Oscarson
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Manager

Overall, the software is very slow. When we click on something and want to go to a new screen, the...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Overall, the product works just fine. What the product provides is very useful, but the end user has...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had some issues with TeleTracking's system, but I am not sure whether the issues are because...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We haven't needed any ongoing training. We installed the system years ago, and it just keeps moving...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TeleTracking's system works pretty well. The vendor is planning to migrate to a new digital network....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The solution is a lifesaver. It works in real time, and when it says that a device is in a location,...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TeleTracking's system gets updated very frequently, and we are always privy to information about the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TeleTracking is a great partner. At one point, we needed an upgrade, and TeleTracking sent a team to...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would like to see some improvements to the system. When people are inactivated, their RTLS tags...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like how TeleTracking RTLS is integrated into bed management. I know where my patients are, and I...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CISO

TeleTracking is extremely difficult to work with. They are not willing to work with partners....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CISO

TeleTracking has done very well. They have a client success process they put in place a couple of...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CISO

TeleTracking needs to be a little more open armed when it comes to working with their customers on...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TeleTracking's road map has stagnated when it comes to their asset tracking. That is one of the...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor's support is a little slow right now. TeleTracking is aware of that, and they have told...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Overall, the software and vendor are good. There is always room for improvement, but I am glad that...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I like that TeleTracking RTLS has maps of our facility, and the user can easily click on the map to...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have some third-party software and hardware that I use with TeleTracking RTLS. We use the system...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The reporting in TeleTracking RTLS is awful. The vendor promised me reports that I still don’t have....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TeleTracking RTLS requires a medium level of maintenance. Batteries go dead, and things happen where...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TeleTracking is responsive. A lot of vendors have had big shake-ups of their staff, and there has...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TeleTracking charges for every little thing. The issue with their RTLS system is that it is old....

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

TeleTracking does a horrible job of showing the value of the product. The success of TeleTracking...

Oct 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We are struggling to get interoperability between TeleTracking RTLS and another system that we use....

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

TeleTracking is very good at taking care of problems. I had a problem where the system just wasn't...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our TeleTracking training went okay. If I have any questions, they come back and help. It is really...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are still using TeleTracking RTLS for now, but we are eventually going to be moving away from it....

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles