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The HCI Group HIT Implementation Leadership - Small Comments
Subject Expert
Commentary Summary
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User Commentary
CMIO
Project Results
We looked at other vendors, but for the work we needed, The HCI Group's pricing and staffing models...
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CIO
People and Knowledge
There are a good number of folks from The HCI Group. It is hard to tell that they are from The HCI...
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CIO
ROI and Cost
We bought a blended model from The HCI Group, so only some of the work is done with people on-site,...
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CIO
Other Observations
Overall, The HCI Group is very good. There have been teething pains along the way, and there have...
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CIO
Relationship
Overall, The HCI Group has done a good job. Every time we have had a problem that we have escalated...
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CIO
Relationship
If an organization knows The HCI Group well enough, they know who to speak to. I know who to call,...
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CIO
Tools and Methodology
The HCI Group needs to mature more in processes. They still have more work to do in finding their...
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CIO
ROI and Cost
The fixed-price model that The HCI Group has provided for implementation services is very...
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CIO
Other Observations
The HCI Group still has more work to do around the final phase of our EMR, which is training. I...
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CIO
Project Results
The HCI Group delivered the outcomes they promised as part of their contract. But we really didn’t...
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CIO
Relationship
Overall, The HCI Group would be a good partner for anybody looking to do or needing support for an...
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Manager
People and Knowledge
Our experience with The HCI Group has been really great. The project manager is very organized. The...
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Manager
ROI and Cost
I would tell others that the vendor offers a fixed cost for everything.
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Manager
Relationship
The HCI Group exceeded expectations. They went above and beyond for us instead of saying things were...
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Manager
Tools and Methodology
I wish the vendor would have come to the table with a couple of different options and best practices...
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Manager
Relationship
The HCI Group's executive involvement started out very strong, but then it petered out as we went to...
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Manager
Other Observations
When we transitioned from our big-bang go-live, we still used The HCI Group's services to a much...
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Manager
People and Knowledge
One of The HCI Group's consultants was excellent and was our go-to person. We were never...
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Manager
ROI and Cost
We had some issues with the way The HCI Group was billing us for consultants.
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Manager
ROI and Cost
One reason I score The HCI Group lower is their costs. No matter which vendor's product we...
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Manager
People and Knowledge
Our consultant from The HCI Group did some things with our SharePoint site to track the...
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Director
People and Knowledge
We turned to The HCI Group for a resource for a specific task. This resource worked under our...
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