The HCI Group HIT Implementation Leadership - Small Comments

 

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CMIO

Project Results

We looked at other vendors, but for the work we needed, The HCI Group's pricing and staffing models...

Aug 2020
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CIO

People and Knowledge

There are a good number of folks from The HCI Group. It is hard to tell that they are from The HCI...

Jun 2020
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CIO

ROI and Cost

We bought a blended model from The HCI Group, so only some of the work is done with people on-site,...

Jun 2020
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CIO

Other Observations

Overall, The HCI Group is very good. There have been teething pains along the way, and there have...

Jun 2020
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CIO

Relationship

Overall, The HCI Group has done a good job. Every time we have had a problem that we have escalated...

Jun 2020
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CIO

Relationship

If an organization knows The HCI Group well enough, they know who to speak to. I know who to call,...

Jun 2020
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CIO

Tools and Methodology

The HCI Group needs to mature more in processes. They still have more work to do in finding their...

Jun 2020
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CIO

ROI and Cost

The fixed-price model that The HCI Group has provided for implementation services is very...

Jun 2020
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CIO

Other Observations

The HCI Group still has more work to do around the final phase of our EMR, which is training. I...

Jun 2020
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CIO

Project Results

The HCI Group delivered the outcomes they promised as part of their contract. But we really didn’t...

Jun 2020
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CIO

Relationship

Overall, The HCI Group would be a good partner for anybody looking to do or needing support for an...

Jun 2020
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Manager

People and Knowledge

Our experience with The HCI Group has been really great. The project manager is very organized. The...

Dec 2019
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Manager

ROI and Cost

I would tell others that the vendor offers a fixed cost for everything.

Dec 2019
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Manager

Relationship

The HCI Group exceeded expectations. They went above and beyond for us instead of saying things were...

Dec 2019
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Manager

Tools and Methodology

I wish the vendor would have come to the table with a couple of different options and best practices...

Dec 2019
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Manager

Relationship

The HCI Group's executive involvement started out very strong, but then it petered out as we went to...

Aug 2019
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Manager

Other Observations

When we transitioned from our big-bang go-live, we still used The HCI Group's services to a much...

Aug 2019
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Manager

People and Knowledge

One of The HCI Group's consultants was excellent and was our go-to person. We were never...

Aug 2019
 Helpful

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Manager

ROI and Cost

We had some issues with the way The HCI Group was billing us for consultants.

Aug 2019
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Manager

ROI and Cost

One reason I score The HCI Group lower is their costs. No matter which vendor's product we...

Nov 2018
 Helpful

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Manager

People and Knowledge

Our consultant from The HCI Group did some things with our SharePoint site to track the...

Nov 2018
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Director

People and Knowledge

We turned to The HCI Group for a resource for a specific task. This resource worked under our...

Jan 2018
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