Access Director
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Dustin Cragun
Research Director
KLAS Research Director - Dustin Cragun
 
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User Commentary

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Director

Sales and Contracting

We were led to believe that the product would be able to interact with our ADT system. However, the...

Oct 2021
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Director

Implementation and Training

The implementation took longer than we expected it to. Getting all of the dots connected was more...

Oct 2021
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Director

Functionality and Upgrades

Access Director is a very fine product. It does what we need it to do. It has more capabilities than...

Oct 2021
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Director

Functionality and Upgrades

Updating payer contracts is cumbersome. I have to go through an FTP upload process, which is not an...

Oct 2021
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Director

Relationship

The vendor’s service people stay on top of our needs whenever a payer contract updates or something...

Oct 2021
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Director

Future Outlook

We are going to get more services from the vendor, and I expect those to go much smoother than our...

Oct 2021
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