Cores Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Operations
We developed the solution in a test domain working with TransformativeMed and providers. When we...
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Product
I like Cores' ease of use and integration. Cores is very well integrated with one of our other platforms....
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Relationship
I like TransformativeMed's responsiveness, knowledge in the field, and flexibility. For support,...
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Loyalty
We chose Cores because of our providers' familiarity with the application. We had a big group of...
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Product
TransformativeMed is a victim of their own success. Cores is so perfectly integrated with our EHR...
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Relationship
TransformativeMed's people have been very interactive and involved.
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Product
There is an enormous provider-satisfaction element to deploying the system, particularly with our...
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Loyalty
We had to develop a custom API between Cores and the EHR, which is prone to breaking and requires a...
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Relationship
TransformativeMed's customer service has been great. The support people are responsive and easy to...
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Relationship, Product
I think there are specific, small things that we have run into as limitations of Cores based on...
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Product, Value
The outcomes we have seen have mostly been with provider satisfaction. We didn't really track many...
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Operations
TransformativeMed stays right on top of training. Anything that is new immediately gets communicated...
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Relationship
We can talk to people all the way up to the top of TransformativeMed. They are very aggressive about...
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Culture
Whenever TransformativeMed makes a promise, they usually exceed the timeline and go beyond what they...
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Product
I'm surprised that Oracle Health hasn't snatched Cores up and integrated it because it is so far...
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Relationship
TransformativeMed’s support people are excellent. We rarely use any phone or web support because we...
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Value
We have continued to expand our scope with Cores. It has been a terrific solution, especially in...
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Culture, Value
TransformativeMed does not nickel-and-dime us to death like a lot of other vendors do. They have a...
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Product
Cores drives outcomes. We initially got the system because we wanted specific types of reporting,...
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Relationship, Product
I like Cores’ flexibility, customization, and reporting. I don’t think Cores has ever gone down....
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Operations
TransformativeMed was very engaged during the implementation. They worked with us, were hands-on...
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Relationship, Product
Cores does not have an alert that tells us what is happening. Also, there is so much going on with...
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Product
When we are integrating a solution with another person's infrastructure, there is never a perfect...
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Loyalty
Cores is not part of our long-term plans. We are going to a different EMR. Cores is an add-on to our...
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Product, Value
Cores is rated so high because it is paired with our EHR. We have a lot of limitations with quickly...
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Relationship, Operations
There was a lot of turnover when we were building Cores. I don’t know whether that was just due to...
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Product
Cores is very intuitive. Everything is facing up. The solution is easy to read and visually...
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Product, Value
We use Cores as a pass-off tool with some initial clinical decision support, especially with...
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Operations
Cores doesn’t require much in the way of training, and we have done training in-house rather than...
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Relationship
TransformativeMed is a relatively small company, but they are nimble and responsive. We get replies...
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Loyalty
We have not looked to TransformativeMed for additional technology because we are really an EMR...
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Relationship, Product
Cores does everything that TransformativeMed can let it do. They have asked our EMR for greater API...
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Product
Cores is a physician-centric tool or a provider-centric tool developed by providers, and it really...
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Relationship, Product
TransformativeMed has helped us identify issues in advance. Because of an API limitation, people are...
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Relationship, Product
In the grand scheme of things, there are important things that Cores doesn't really help us with,...
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Loyalty
Cores is used for both patient sign in and handoff, but we are in something of a transitional state....
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Loyalty
We would go with Cores again per provider demand, but it was not a great strategic solution given...
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Product
There is some glitching in the way the labs and the vitals come across in Cores. They are just not...
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Product, Value
The Cores product is fully capable of providing tangible outcomes. Anything that doesn't happen is...
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Operations
We did a great deal of work to customize the handoff page for the resident workflow in Cores and a...
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Product
As far as measured data outcomes go, I don't know that we are collecting a lot of data. The product...
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Relationship
TransformativeMed's greatest strength is that their customer service has been outstanding. I can't...
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Product
Cores was developed for our previous EMR. It was very widely loved. When we switched to a different...
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Relationship
Our account manager has been amazing at helping me create a rounding and sign-off sheet for our...
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Loyalty, Product
We request occasional new components that just can't be done at those times. For whatever reason,...
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Relationship
I like that TransformativeMed is responsive to all our troubleshooting emails and that the vendor is...
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Relationship
I don't know whether the vendor has much new technology to offer, but when we request new things,...
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Loyalty
Part of the problem is that Cores is a third-party solution and is not as seamlessly integrated into...
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Relationship, Value
The solution has been worth it for those who use it, but Cores is not cheap. The issue is that there...
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Relationship, Value
TransformativeMed has been pretty good about keeping all promises. As far as vendors go, they are...
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Operations
TransformativeMed didn't really provide training. They had a few stock videos, but Cores is so...
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Product
Retrospectively, Cores does what we want and is a better solution than what we had. Cores does its...
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Relationship
The vendor has very excellent customer service, is engaged with us, and is working well. They have...
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Product
I hear from my providers that Cores gives us a great view of how the patient is doing in terms of...
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Product
I’m unsure whether I would purchase the product again because TransformativeMed is filling this...
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Loyalty
We were looking at some quality metrics, or what TransformativeMed calls "glucometrics," to help us...
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