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User Commentary
Operations
For initial training, the vendor gave us some videos and slides, but the amount of training I...
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Relationship, Operations
Our integration goals are struggling to be met, but that is not because of the product; it is...
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Value
The vendor doesn’t have good, distinct analytical metrics. The product is successful, but it is hard...
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Relationship
TransformativeMed’s people are good and easy to work with. That is a compliment to their staff and...
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Product, Value
The product automated and brought a lot of information together and presented it in a prepared...
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Culture, Relationship
We are very pleased with the arrangement that we have with TransformativeMed. From a service-level...
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Relationship
The vendor’s company has gone through some reorganizations and some changes in some of the...
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Culture, Loyalty, Relationship
TransformativeMed keeps their promises. They are a great company to work with. So far, they can't...
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Relationship
TransformativeMed has worked with us to make the product useful at our facility. They work with...
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Product, Value
Our end users uniformly like using Cores. It has been well adopted. Even though Cores is a product...
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Product
I would recommend Cores for Cerner customers because it integrates with Cerner software. Cores is a...
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Operations
Our training hasn't been provided by TransformativeMed; it has been provided by a few superusers and...
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Relationship
I have worked with TransformativeMed for a long time, and they have always been very adaptable to...
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Relationship
TransformativeMed’s communication is really good in terms of letting us know where projects are. And...
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Product
Our organization made us look at TransformativeMed's competitors, but to be honest, there isn't...
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Operations, Product
The product is very intuitive. It is very obvious that it was built by people that have done...
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Relationship
We have had the same contact person with TransformativeMed for several years, and that person has...
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Value
Cores is a very inexpensive product in the scope of healthcare where products are often very...
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Product, Value
For hospital systems that have trainees, residents, or students that work with them, this product...
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Relationship
I have expressed to TransformativeMed that I would like a better idea of what is out there. The team...
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Relationship
We are very engaged with TransformativeMed. We meet recurringly. TransformativeMed is very attentive...
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Relationship
TransformativeMed has had some staff turnover, so they have peaks when they are very responsive and...
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Loyalty, Product
We have talked about moving things forward in terms of interoperability between systems....
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Product
Our experience with TransformativeMed has gone very well. Things are expanding much faster than we...
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Operations
The training was excellent, but there is always room for a bit of improvement. TransformativeMed...
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Product
Cores works better than TransformativeMed promotes it. They don't fully understand the flexibility...
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Relationship
Without a doubt, TransformativeMed’s customer service makes them stand out against their...
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Product
The base product is a rounding and handoff tool, and it is very good. Cores does some things for us...
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Product
Cores provides a lot of flexibility; for example, users can select different text styles in reports....
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Relationship
TransformativeMed does incredibly good work with us. The vendor provides excellent customer service...
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Relationship
TransformativeMed has a really superb executive team. The vendor is still small enough that they are...
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Relationship, Product
We have a long-standing relationship with TransformativeMed, and Cores is beloved by our clinicians....
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Relationship, Product
I would recommend Cores highly to Cerner's clients. I have talked with clients of other vendors...
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Loyalty, Product
We were already using Cores when we switched EMRs, and we decided that instead of using our new...
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Loyalty
Cores was developed as an integrated tool with Cerner's EMR. The system works very slickly with that...
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Operations
TransformativeMed did a great job throughout the implementation. They were all hands on deck.
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Relationship
I have developed a relationship with the vendor. It is easy to connect and communicate with them.
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Loyalty
It is important to understand that the solution is not available for all EHRs. Essentially, the...
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Relationship, Product
As we shape Cores to our needs, the timeline to get some of the work done is not meeting our...
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Loyalty, Relationship
We were not entirely happy with our previous vendor. When they built the clinical decision support,...
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Value
We engaged with TransformativeMed to improve the glycemic control of our patients as we benchmarked...
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Relationship, Product
TransformativeMed believes that nothing is ever their fault. There is always an unforeseen issue,...
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Product
The product solves some really complex hospital issues in elegant ways. I really appreciate that. I...
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Relationship, Product
TransformativeMed needs to maintain their authenticity and focus on what they do well. We don’t need...
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Operations
The training that TransformativeMed provides is ineffective. No matter what the vendor does, the...
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Product
It would be great if there were a way for the product to recognize that a nurse is using it for the...
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Product, Value
Before we had the system, our physicians had to fill in an Excel spreadsheet with information about...
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Operations
Our implementation of the product was a little rocky. The vendor has done a lot to try to help us,...
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Relationship, Product
We have had some integration issues with the product, but the vendor has always fixed those issues....
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Operations, Product
Overall, I would highly recommend Cores, especially to organizations that have medical learners....
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Operations, Product
Cores is really easy to use. It takes five minutes to train someone on how to use it, and the system...
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Relationship, Product
The vendor's key strength is definitely their adaptability. I have seen the vendor continually move...
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Product, Value
The product allows us to keep lists and save important documents that can be easily accessed by our...
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Relationship
When I put in a ticket to the vendor’s support people, I get a call back or a message within four or...
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Relationship, Product
In the beginning, we were not very satisfied with the product, but now we love it. If I need any...
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Loyalty, Relationship
As long as the vendor doesn’t change anything, we will continue to be satisfied. If they change...
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Relationship
The people that I work with at TransformativeMed have a passion for the application. This obviously...
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Relationship, Product
The TransformativeMed product is really heavily customizable, so we can tailor it to our site. The...
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Relationship, Operations
This is a minor thing, but the vendor could maybe have more clear and specific examples of what...
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Product, Value
Cores is an incredible time-saver. It also has discrete benefits in terms of data tracking and...
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Relationship, Operations
To be successful, a customer needs to be available to work through the customization process. With a...
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Operations, Product
We were struggling with a system that was really not doing anything we needed. Once we went live...
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Relationship, Product
TransformativeMed's overall structure is their strength in the sense of providing us with real-time...
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Loyalty, Relationship, Product
TransformativeMed has met and exceeded our integration expectations. Their integration abilities...
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Relationship, Product
I am extremely satisfied. There hasn't been anything that TransformativeMed hasn't been able to...
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Product
TransformativeMed provides a platform that is integrated into another system that provides a...
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Product
When we launched forward with the TransformativeMed team, one of our main goals was to get us to an...
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Relationship
Overall, I am really happy with the product and the vendor's communication, responsiveness, and...
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Product
Customers need to understand the limitations of the solution's EMR interface. A lot of analyst time...
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Relationship, Product
The vendor has definitely delivered on things when it comes to upgrading their own software. They...
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Product
Cores works as advertised. The problem is that when we integrate it with our EMR, we have to click...
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Relationship
TransformativeMed is excellent with support, and they are proactive when it comes to letting us know...
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Value
We have definitely gotten our money's worth from the solution.
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Operations
The initial training from the vendor was not as robust as we needed. It was great for the clinical...
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Culture
The product does exactly what the vendor said it would. They didn't oversell it, and it is lovely.
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Relationship
The vendor is not overbuilding the product, and every time there is something that changes with...
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Operations, Product
With a recent update, there were a few things that impacted some flows and processes, and the...
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Operations, Product
I would tell somebody who is considering implementing Cores that once they get the foundation of the...
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Product
TransformativeMed created a physician-handoff tool called Cores. It is a workspace manager, and...
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Product, Value
Cores pulls data from our medical record and formats it in a consumable, customizable way for...
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Product
We need better ways to measure KPIs and to be able to really produce and measure tangible benefits....
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Operations, Product
Going live forced the rounding teams to take stock and changed the desirability of having computers...
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Product
Since the vendor's system is unlike our EMR, which is not very customizable, we can configure...
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Loyalty, Product
We were hoping to develop a user-friendly system order set in our hospitalist orders so everyone...
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Operations
We were trying to get together with the product's representatives more frequently than was possible,...
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Relationship
The vendor's strengths have been in helping us to develop our order sets. The product has met the...
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Relationship, Operations, Product
In terms of development from the vendor, when we started using their product, the rounding times...
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Relationship, Operations
It has taken us a while to get into a good communication flow with our team, so we are often in a...
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Operations
The initial training was not customized to what we wanted and wasn't really targeted toward our population....
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Loyalty
We chose Cores because the product could be integrated with our EHR. We wanted to purchase something...
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Value
Customers need to invest time initially to understand everything the product can offer and decide...
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Culture, Relationship
The vendor very rarely says no when we ask whether they can do something. Even if a functionality...
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Product, Value
Probably the biggest outcome area we have seen has been in the clinical realm. We have done audits...
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Product
The product is designed by clinicians, for clinicians. A lot of the products we use are not designed...
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Loyalty, Product
Our hospital's utilization of this tool has been successful so far, and it has the potential to be...
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Loyalty
The product's seamless integration with our EMR was probably the primary reason we chose to go with...
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Operations, Product
TransformativeMed’s tool can be configured to meet a wide variety of workflows. In order to get the...
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Relationship, Product
One of TransformativeMed’s key strengths for our context is the integration touchpoint within our...
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Loyalty, Relationship
My one concern with TransformativeMed is that in the time that we have worked with them, their key...
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Culture, Product
The product does as it was advertised in that it pulls a lot of data from a whole bunch of different...
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Product
We don't have a point during every patient visit where clinicians are using the tool at the point of...
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Relationship
The vendor is attacking this issue, but they have a limited number of people on their staff that...
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Relationship, Product
Our organization doesn't have integration goals, but the vendor has worked with us to develop...
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Loyalty, Product
There are some UI improvements that are lagging. The next update is going to feel like a major...
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Relationship
The vendor has very good support. They provide a very clear chain, and everyone is empowered to do...
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Relationship
The vendor gets high marks for dealing with many of our employees who don't like to answer messages....
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Relationship, Product
The primary purpose of Cores is to help with handoffs from the day team to the night team. The...
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Product, Value
Our goals were to improve the identification of our primary contacts for different teams and to...
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Product
What set the vendor apart was that they had prior success with other health systems. In the past, we...
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Loyalty
Cores is going to get a lot of competition from the native EHR. What the system achieves is very...
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Loyalty
We selected the vendor particularly because they developed the system as native to our EMR...
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Loyalty
We selected TransformativeMed because they had an intimate knowledge of a certain piece of software...
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Relationship
The vendor's key strength is their ability to respond very quickly and very accurately. They have...
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Operations
I am very satisfied with the vendor’s training, but I think they could give a bit more guidance on...
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Loyalty, Relationship, Operations
Cores supports our integration goals, but a big question I have is what the vendor's future plans...
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Relationship, Product
Cores doesn’t meet all our needs currently, but the vendor is developing it. I am very satisfied...
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Relationship
We have vendor contacts who definitely initiate helpful communication. I feel like everyone there is...
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Operations
TransformativeMed has trained our trainers, and now TransformativeMed doesn't train our people...
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Operations
I am quite satisfied and very impressed with the vendor’s implementation services.
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Loyalty, Product
There is talk of a lot of new technologies and things, but we are not ready for those yet. We don't...
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Product, Value
Cores is the best integrated solution that we have worked with. It is a seamless handoff tool, but...
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Relationship
There were times when we were struggling and TransformativeMed interrupted some people and brought...
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Loyalty, Relationship
We didn't spend a lot of time looking at the field. We chose Transformativemed because their level...
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Operations, Product
When we introduce something new in the hospital, we have to involve the stakeholders. We rolled...
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Loyalty, Product
Given the fact that TransformativeMed improves their product quickly, I assume it will be a very...
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Relationship
The vendor has responded to everything and changed things for us. I have never really spoken to the...
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Product
Customers need to have specialty providers at the table to help them make layouts and workflows that...
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Loyalty, Relationship
Transformativemed is a small company. That means that they are agile and responsive, but there is a...
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Relationship
TransformativeMed's leadership communicates with us because our contract is important. The...
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Operations, Product
We are early enough in the development that when we first went live, the EMR patient list and the...
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Operations, Product
We have feedback saying the residents love Cores. One really interesting outcome was in the first...
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Relationship, Operations
We would have benefited from a better push from the vendor on the best practices for design and...
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Operations, Value
We can always judge a product's go-live by the adoption rates of the nursing staff and clinicians....
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Relationship, Product
Cores is a great product. I hear from a lot of hospitals that are asking about an insulin drip...
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Product
Our clinicians love Cores. When we do go-lives, one of the first things our clinicians say is that...
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Relationship
Transformativemed provides great customer service. Their team members are invested in their...
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