TruBridge Claims Management Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
The support ticket process is really easy with TruBridge. All my staff members have the ability to...
Regarding charges from TruBridge, they don’t give us any surprises. They do what our contract states....
TruBridge’s edits are usually accurate. The only issue I have with them right now is their timely...
TruBridge is usually pretty quick. We have support cases. There's one that is dragging, but they say...
I haven't really seen much change from TruBridge over the last several years. I don't know whether...
We don’t do a lot of training with TruBridge because we’ve had the solution for so long. There may...
TruBridge could give us more information on our options. That would be helpful. They could let us...
We don’t have a lot of the features in the solution because it’s not cost-effective for us.
When we have an issue with the solution, we submit a ticket, ask a question, and then wait for...
I’m assuming we’re able to set up our own edits in the solution instead of submitting a ticket and...
It has taken me a long time to really understand how the solution works, and part of that is that we...
We bought a new claims management component from TruBridge recently, and the service provider is...
Getting the claims out the door has not really been a problem with TruBridge. But their team is US...
TruBridge requires a document for every edit request, and instead of simply fixing it, they train us...
The denials management side of TruBridge Claims Management is great. It shows us everything that we...
On the management level, TruBridge Claims Management is great for identifying trends and seeing...
We kept having to ask TruBridge for training sessions because he had very high staff turnover....
The thing I utilize the most in TruBridge Claims Management is the claims edit reporting because I...
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