TruBridge Claims Management Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
We don’t have a lot of the features in the solution because it’s not cost-effective for us.
When we have an issue with the solution, we submit a ticket, ask a question, and then wait for...
I’m assuming we’re able to set up our own edits in the solution instead of submitting a ticket and...
It has taken me a long time to really understand how the solution works, and part of that is that we...
We bought a new claims management component from TruBridge recently, and the service provider is...
Getting the claims out the door has not really been a problem with TruBridge. But their team is US...
TruBridge requires a document for every edit request, and instead of simply fixing it, they train us...
The denials management side of TruBridge Claims Management is great. It shows us everything that we...
On the management level, TruBridge Claims Management is great for identifying trends and seeing...
We kept having to ask TruBridge for training sessions because he had very high staff turnover....
The thing I utilize the most in TruBridge Claims Management is the claims edit reporting because I...
TruBridge could improve their education and how they use the system, and they could also do a better...
TruBridge is really good at troubleshooting. They are easy to work with when we do have an issue and...
When it comes to working in billing claims, we have a pretty easy process, but I haven't found the...
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