Bookmark

TruBridge Claims Management Commentary
Filtered view: All

Subject Expert
Shawn Howell
Engagement Partner
KLAS Engagement Partner - Shawn Howell
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Analyst/Coordinator

Value

We don’t have a lot of the features in the solution because it’s not cost-effective for us.

Unrated
May 2026

 or  to see details.

Analyst/Coordinator

Relationship

When we have an issue with the solution, we submit a ticket, ask a question, and then wait for...

Unrated
May 2026

 or  to see details.

Analyst/Coordinator

Product

I’m assuming we’re able to set up our own edits in the solution instead of submitting a ticket and...

Unrated
May 2026

 or  to see details.

Analyst/Coordinator

Operations

It has taken me a long time to really understand how the solution works, and part of that is that we...

Unrated
May 2026

 or  to see details.

CEO/President

Relationship

We bought a new claims management component from TruBridge recently, and the service provider is...

Unrated
Jan 2026

 or  to see details.

CEO/President

Relationship, Product

Getting the claims out the door has not really been a problem with TruBridge. But their team is US...

Unrated
Jan 2026

 or  to see details.

Manager

Relationship, Operations

TruBridge requires a document for every edit request, and instead of simply fixing it, they train us...

Unrated
Sep 2025

 or  to see details.

Manager

Product

The denials management side of TruBridge Claims Management is great. It shows us everything that we...

Unrated
Sep 2025

 or  to see details.

Manager

Product

On the management level, TruBridge Claims Management is great for identifying trends and seeing...

Unrated
Sep 2025

 or  to see details.

Manager

Operations

We kept having to ask TruBridge for training sessions because he had very high staff turnover....

Unrated
Sep 2025

 or  to see details.

Manager

Product

The thing I utilize the most in TruBridge Claims Management is the claims edit reporting because I...

Unrated
Sep 2025

 or  to see details.

Analyst/Coordinator

Operations

TruBridge could improve their education and how they use the system, and they could also do a better...

Unrated
Aug 2025

 or  to see details.

Analyst/Coordinator

Relationship

TruBridge is really good at troubleshooting. They are easy to work with when we do have an issue and...

Unrated
Aug 2025

 or  to see details.

Analyst/Coordinator

Product

When it comes to working in billing claims, we have a pretty easy process, but I haven't found the...

Unrated
Aug 2025

 or  to see details.