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TruBridge Claims Management Commentary
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Subject Expert
Dustin Cragun
VP of Revenue Cycle Research
KLAS VP of Revenue Cycle Research - Dustin Cragun
 
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User Commentary

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CEO/President

Relationship

We bought a new claims management component from TruBridge recently, and the service provider is...

Jan 2026
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CEO/President

Relationship, Product

Getting the claims out the door has not really been a problem with TruBridge. But their team is US...

Jan 2026
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Manager

Relationship, Operations

TruBridge requires a document for every edit request, and instead of simply fixing it, they train us...

Sep 2025
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Manager

Product

The denials management side of TruBridge Claims Management is great. It shows us everything that we...

Sep 2025
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Manager

Product

On the management level, TruBridge Claims Management is great for identifying trends and seeing...

Sep 2025
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Manager

Operations

We kept having to ask TruBridge for training sessions because he had very high staff turnover....

Sep 2025
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Manager

Product

The thing I utilize the most in TruBridge Claims Management is the claims edit reporting because I...

Sep 2025
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Analyst/Coordinator

Operations

TruBridge could improve their education and how they use the system, and they could also do a better...

Aug 2025
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Analyst/Coordinator

Relationship

TruBridge is really good at troubleshooting. They are easy to work with when we do have an issue and...

Aug 2025
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Analyst/Coordinator

Product

When it comes to working in billing claims, we have a pretty easy process, but I haven't found the...

Aug 2025
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Director

Loyalty, Operations

I know that TruBridge is implementing a lot of things because I went to their conference. The vendor...

May 2025
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Director

Product

TruBridge Claims Management is user friendly. We actually use TruBridge for all of our billing and coding....

May 2025
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CFO

Loyalty, Operations, Value

After we switched EMRs and went live with our last vendor's system, TruBridge was the vendor that...

Mar 2025
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