TruBridge EHR Commentary
Filtered view: All
Subject Expert
Tyson Blauer
Insights Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Value
I would buy TruBridge EHR again. Cost effectiveness is one of the key drivers for an organization...
Login or Create an Account to see details.
Operations, Product
I would rate TruBridge's implementation services as being just above the middle of the road. The...
Login or Create an Account to see details.
Relationship
With TruBridge's support, I can put in a situation and get an answer within a couple of hours. That...
Login or Create an Account to see details.
Value
TruBridge does flow well for the things we use it for. I can get what I need out of TruBridge EHR....
Login or Create an Account to see details.
Product
In my department, I don't really have too many problems with TruBridge EHR. I do have some problems...
Login or Create an Account to see details.
Product
I know TruBridge does some upgrades. I just haven't seen any in radiology or pharmacy. There is room...
Login or Create an Account to see details.
Loyalty, Product
We started out with a few separate facilities using TruBridge EHR, and TruBridge said we could...
Login or Create an Account to see details.
Relationship, Operations
I get training from other vendors, but I don't get any of that with TruBridge. Additionally,...
Login or Create an Account to see details.
Relationship, Product
TruBridge has pretty good support. However, I just think TruBridge EHR has problems. If I need a...
Login or Create an Account to see details.
Loyalty
TruBridge EHR is not part of our long-term plans. TruBridge EHR just doesn't do everything we need...
Login or Create an Account to see details.
Value
We wish that TruBridge’s interface fees weren’t so high. That is the downside of interfaces. The...
Login or Create an Account to see details.
Product
The TruBridge EHR product we purchased years ago has become better each year with several platforms,...
Login or Create an Account to see details.
Operations, Product
We use TruBridge EHR and get the work done. We have a few clinical workarounds, but we know how to...
Login or Create an Account to see details.
Relationship, Operations
TruBridge has great customer service. They are extremely nice and responsive to our needs. If we...
Login or Create an Account to see details.
Relationship, Product
There is no perfect EHR; TruBridge tries super hard to hit all the notes, but they also know what...
Login or Create an Account to see details.
Product
I like the release of information module in TruBridge EHR, and I also like the transcription module....
Login or Create an Account to see details.
Product
In TruBridge EHR, some of the reports don't all flow into the report dashboard. The reports are...
Login or Create an Account to see details.
Value
If I had to do it again, I would not buy TruBridge. TruBridge EHR is just not a good EHR. I would...
Login or Create an Account to see details.
Loyalty, Operations
The jury is still out on TruBridge because we just did a reimplementation. Our original...
Login or Create an Account to see details.
Loyalty, Operations
Training has been really working well for TruBridge EHR. The team has been pretty satisfied. Now, I...
Login or Create an Account to see details.
Relationship, Value
TruBridge seems to overcharge for new things when they are building an internet bridge between two...
Login or Create an Account to see details.
Loyalty, Product
Having the ability to locate charts in EHRs is always an issue. That is a pain point for us....
Login or Create an Account to see details.
Loyalty, Product
TruBridge EHR is basically just a data depository. TruBridge seems like they are putting a lot of...
Login or Create an Account to see details.
Loyalty, Relationship
I'm hopeful that the writing on the wall looks horrible for TruBridge because they have made too...
Login or Create an Account to see details.
Operations, Product
There are a handful of staff members who tell us that TruBridge EHR is easier than some systems, but...
Login or Create an Account to see details.
Loyalty, Relationship, Product
TruBridge talks about developing products, and sometimes we see those developments, but sometimes we...
Login or Create an Account to see details.
Relationship, Value
TruBridge's support is pretty decent. But the monthly support charge from TruBridge is ridiculous...
Login or Create an Account to see details.
Product, Value
There are a couple of things that are good about TruBridge EHR. For the most part, if we get all of...
Login or Create an Account to see details.
Culture
TruBridge promised us that a certain piece of TruBridge EHR was going to be integrated into our...
Login or Create an Account to see details.
Relationship
I like the TruBridge customer support team. They are very responsive. I can always get somebody on...
Login or Create an Account to see details.
Value
My biggest gripe with TruBridge is that they nickel-and-dime the hell out of us. That is their...
Login or Create an Account to see details.
Loyalty
I would not buy TruBridge EHR again just because of the scattered history, stagnant growth, updates...
Login or Create an Account to see details.
Value
TruBridge likes to charge for everything. They have talked to us about the functionality of some of...
Login or Create an Account to see details.
Operations
TruBridge is heavily reliant on videos and not on on-site, in-person updates. There is not a whole...
Login or Create an Account to see details.
Product
Interoperability has given us problems. We have had issues with CMS' Promoting Interoperability...
Login or Create an Account to see details.
Loyalty, Product
The newer product is good, but it isn't all new. What is available is okay, but we are very limited...
Login or Create an Account to see details.
Loyalty, Value
TruBridge EHR works, but it is not optimal. It might be optimal for a smaller facility or somebody...
Login or Create an Account to see details.
Product
As an organization, we need very specific things or functionalities for the new rollouts. That gets...
Login or Create an Account to see details.
Culture, Relationship
There is some functionality TruBridge said they could do that they could not, and that was...
Login or Create an Account to see details.
Relationship
TruBridge’s support is not great; they have not been very supportive. They will walk us through some...
Login or Create an Account to see details.
Loyalty, Product
TruBridge EHR is not user-friendly at all. Things that could be a couple of clicks take about 10...
Login or Create an Account to see details.
Loyalty, Product
TruBridge has two different types of reports: ad hoc reports and reports in their old EHR system....
Login or Create an Account to see details.
Relationship, Product
TruBridge EHR has not been user-friendly as far as best practices have been concerned. TruBridge...
Login or Create an Account to see details.
Product
Things are at a standstill with TruBridge. There haven’t been many improvements, even with their...
Login or Create an Account to see details.
Product
I would not buy TruBridge EHR again. There are a lot of steps to many different things. The...
Login or Create an Account to see details.
Relationship
I haven't worked much with TruBridge executives. In fact, we have had a lot of issues with TruBridge...
Login or Create an Account to see details.
Operations
TruBridge's training is really good. They are always available for ongoing training. Even when I...
Login or Create an Account to see details.
Product
TruBridge EHR is user friendly, and a lot of that has to do with the fact that we have control over...
Login or Create an Account to see details.
Value
We don't have to pay for every little thing with TruBridge because we have maintenance fees, but...
Login or Create an Account to see details.
Product
The way that TruBridge does education now can make it hard to find what we are looking for because...
Login or Create an Account to see details.
Loyalty, Operations, Product
TruBridge needs to change their platform. Part of TruBridge EHR is written with COBOL. I don't know...
Login or Create an Account to see details.
Culture, Product
TruBridge EHR integrates with the things the vendor gave us, and it doesn't integrate with anything...
Login or Create an Account to see details.
Relationship
With TruBridge’s support team, we can at least grab a person. We can open a ticket online or call...
Login or Create an Account to see details.
Value
With TruBridge EHR, I would say we are getting what we are paying for, so we can't complain. If...
Login or Create an Account to see details.
Relationship
The support that we get from TruBridge is really good, and the vendor has really worked hard to...
Login or Create an Account to see details.
Product
There is always something breaking in TruBridge EHR, and when it breaks, it breaks down all of our...
Login or Create an Account to see details.
Loyalty, Relationship
We have struggled with TruBridge's involvement a little bit. The vendor has changed their module, so...
Login or Create an Account to see details.
Product
The system's ease of use for end users really depends because the system is all over the place....
Login or Create an Account to see details.
Relationship, Product
TruBridge is bringing out some new things. The only bad part of that is that those new things are...
Login or Create an Account to see details.
Operations, Product
We wouldn't buy TruBridge EHR again because of certain little things. For example, some things are...
Login or Create an Account to see details.
Value
TruBridge EHR is cheaper than some other solutions, so we pay for what we get. However, I would...
Login or Create an Account to see details.
Product
TruBridge EHR is not easy to use. It allows too many variables that lead to risky care for patients....
Login or Create an Account to see details.
Relationship, Operations
I have never been offered any training by TruBridge. TruBridge’s support is not great. As a matter...
Login or Create an Account to see details.
Product, Value
Pulling data out of TruBridge EHR is very hard. That is our biggest complaint. Almost every report...
Login or Create an Account to see details.
Relationship
TruBridge's response time is horrible. If I have an issue, the vendor often says they aren't sure...
Login or Create an Account to see details.
Product
Things are horrible. From a pharmacy standpoint, the program is very unsafe. It is nice when we want...
Login or Create an Account to see details.
Product, Value
When we have to integrate with another company, TruBridge does charge a lot. It seems like a lot to...
Login or Create an Account to see details.
Product
The past year overall has been fine with TruBridge. The system generally doesn't break down or go...
Login or Create an Account to see details.
Product
TruBridge EHR is an adequate system for a little hospital. The system can probably do what that size...
Login or Create an Account to see details.
Loyalty
It is a little hard sometimes to pull data that can be used either internally or that other...
Login or Create an Account to see details.
Operations
It was difficult for us to go between TruBridge and a third-party vendor. It was on us to get...
Login or Create an Account to see details.
Product
We have two separate versions of the program. One is a web-browser version, and the other is client...
Login or Create an Account to see details.
Culture, Product
TruBridge didn't promise us much. The vendor was up front about the fact that the system wasn't a...
Login or Create an Account to see details.
Loyalty, Value
The positives about the product are cost and control from a laboratory perspective, control over lab...
Login or Create an Account to see details.
Relationship, Operations
For the most part, the vendor's service hasn't been good. Some of the vendor's implementation...
Login or Create an Account to see details.
Product
I would like to see a blood bank in the system. The system has almost no inventory control. We have...
Login or Create an Account to see details.
Operations
The person who trained our entire department had just come out of their training, and most of what...
Login or Create an Account to see details.
Culture, Value
TruBridge does not avoid charging us. For example, I requested a quote to do a demographic data...
Login or Create an Account to see details.
Product
Sometimes upgrades work, and sometimes TruBridge doesn't test enough, so they have to go back and...
Login or Create an Account to see details.
Operations
When I started, there were videos for training. TruBridge has sections, and they set them up for us....
Login or Create an Account to see details.
Product
TruBridge EHR is super clicky. When we start using the system, there are four buttons we can click....
Login or Create an Account to see details.
Loyalty, Relationship, Product
I help with Medicare's Promoting Interoperability reporting, and one of the new Promoting...
Login or Create an Account to see details.
Relationship
The support has gotten worse over time. TruBridge used to call back. We would open up a ticket or a...
Login or Create an Account to see details.
Relationship
Our success manager goes above and beyond. They go over the top to help us out. But there are just...
Login or Create an Account to see details.
Loyalty
My organization asked me to come up with a committee to fix our system, and we started working on...
Login or Create an Account to see details.
Product
There is a lot of clinical dissatisfaction, and things are certainly not perfect on my side. I was...
Login or Create an Account to see details.
Product
As silly as this sounds, what I like most about TruBridge EHR is our ability to scan and maintain...
Login or Create an Account to see details.
Product
TruBridge EHR is simpler than our other EHR was, and in TruBridge EHR, it is a lot easier to look...
Login or Create an Account to see details.
Operations
We did not receive the full training that other sites received. The person within our organization...
Login or Create an Account to see details.
Relationship, Product
The security of the system is both a positive and a negative thing. I had access to the critical...
Login or Create an Account to see details.
Featured Reports
Preferences