TruBridge Outsourced Coding Commentary
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Subject Expert
Don Seamons
Research Director
Commentary Summary
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User Commentary
Relationship, Value
TruBridge is actually pretty good about what they charge, and they communicate with us to make sure...
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Relationship
For a while, we were just going through TruBridge coders. But ever since we brought up that issue,...
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Relationship
TruBridge could provide more communication if the coder is going to be out and tell me who I can...
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Relationship, Services
What I like about TruBridge is their communication. I can go directly to the coder with any issues...
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Relationship
If I had to make the choice, I would buy TruBridge again because I haven't had very many issues with...
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Relationship
I would give the people at TruBridge that I personally have to deal with a higher score because...
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Services, Value
TruBridge does not exceed our expectations. We are a small facility, so we like our coding done...
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Value
We have a fixed rate with TruBridge, so they don't give me extra charges. Overall, I get my money's...
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Relationship, Services
TruBridge just moved to an offshore model, so they do offshore and onshore work now. I do not like...
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Relationship, Operations
Concerning a firm’s technology, we want to make sure that they have the correct resources and...
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Operations
There really isn't anything different about TruBridge’s outsourced coding services from their other...
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Relationship, Services
TruBridge is good, and their coding is good. Overall, they are a good company, they do a great job,...
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Services, Value
TruBridge has exceeded our expectations in their coding. It is very detailed. I work with a very...
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Operations, Services
Getting offshore resources up and running is a challenge. Once they are going, they are good. When...
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Relationship
TruBridge's leadership is very involved and responsive. I know that they take action when concerns...
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Relationship, Services, Value
I wouldn't say TruBridge exceeds our expectations. I would say they meet our expectations. They...
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Relationship, Operations
When we brought TruBridge on, they struggled a bit to learn our system. Our communication with...
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Relationship, Value
We had a TruBridge manager who we struggled with a bit, but that was resolved. We also had some...
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Relationship
The only issue we see with the TruBridge offshore coders is the time difference between our coders...
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Relationship
We brought in a new individual, and there was quite a bit of tension between them and the TruBridge...
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Loyalty, Services
The major reason we decided to move away from TruBridge was because we were having issues with the...
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Relationship, Operations
Some coders did very well. The main issue was that the people who oversaw things needed to be more...
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Operations
TruBridge has a setup where each coder has multiple accounts at multiple facilities, so they might...
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Relationship
What I like most about TruBridge is the ease of communication. We work with another firm, and I...
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Relationship
TruBridge is very meticulous, as they should be. They catch errors I don't and send those back to us...
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Relationship, Operations
When we need TruBridge for different specialty areas for coding, the firm is really good about...
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Relationship
What I like about TruBridge is that whenever we need to change our FTE status, they are flexible...
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Relationship, Services
I don't think I have anything really negative to say about TruBridge. I know they just merged, so...
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Services, Value
TruBridge's coding is exceptional. The auditors and most of the coders assigned to our facility are...
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Services
I do have one qualm about the coding. TruBridge does not audit our imaging CPT code services. I...
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