TruBridge Outsourced Coding Commentary
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Don Seamons
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KLAS Research Director - Don Seamons
 
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Manager

Relationship, Services

We have seen some issues with connectivity at times with TruBridge. Because they are an offshore...

Jun 2025
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Manager

Value

We went with TruBridge’s offshore coding team due to pricing. It was more cost effective for us.

Jun 2025
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Manager

Relationship, Operations

When the TruBridge team is in place, they stay fairly current on our claims and encounters....

Jun 2025
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Analyst/Coordinator

Relationship, Value

TruBridge is actually pretty good about what they charge, and they communicate with us to make sure...

Mar 2025
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Analyst/Coordinator

Relationship

For a while, we were just going through TruBridge coders. But ever since we brought up that issue,...

Mar 2025
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Analyst/Coordinator

Relationship

TruBridge could provide more communication if the coder is going to be out and tell me who I can...

Mar 2025
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Analyst/Coordinator

Relationship, Services

What I like about TruBridge is their communication. I can go directly to the coder with any issues...

Mar 2025
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Analyst/Coordinator

Relationship

If I had to make the choice, I would buy TruBridge again because I haven't had very many issues with...

Mar 2025
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Manager

Relationship

I would give the people at TruBridge that I personally have to deal with a higher score because...

Mar 2025
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Manager

Services, Value

TruBridge does not exceed our expectations. We are a small facility, so we like our coding done...

Mar 2025
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Manager

Value

We have a fixed rate with TruBridge, so they don't give me extra charges. Overall, I get my money's...

Mar 2025
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Manager

Relationship, Services

TruBridge just moved to an offshore model, so they do offshore and onshore work now. I do not like...

Mar 2025
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Manager

Relationship, Operations

Concerning a firm’s technology, we want to make sure that they have the correct resources and...

Mar 2025
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Manager

Operations

There really isn't anything different about TruBridge’s outsourced coding services from their other...

Mar 2025
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Manager

Relationship, Services

TruBridge is good, and their coding is good. Overall, they are a good company, they do a great job,...

Mar 2025
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Manager

Services, Value

TruBridge has exceeded our expectations in their coding. It is very detailed. I work with a very...

Dec 2024
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VP/Other Executive

Operations, Services

Getting offshore resources up and running is a challenge. Once they are going, they are good. When...

Nov 2024
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VP/Other Executive

Relationship

TruBridge's leadership is very involved and responsive. I know that they take action when concerns...

Nov 2024
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VP/Other Executive

Relationship, Services, Value

I wouldn't say TruBridge exceeds our expectations. I would say they meet our expectations. They...

Nov 2024
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