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User Commentary
Relationship, Services
We have seen some issues with connectivity at times with TruBridge. Because they are an offshore...
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Value
We went with TruBridge’s offshore coding team due to pricing. It was more cost effective for us.
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Relationship, Operations
When the TruBridge team is in place, they stay fairly current on our claims and encounters....
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Relationship, Value
TruBridge is actually pretty good about what they charge, and they communicate with us to make sure...
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Relationship
For a while, we were just going through TruBridge coders. But ever since we brought up that issue,...
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Relationship
TruBridge could provide more communication if the coder is going to be out and tell me who I can...
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Relationship, Services
What I like about TruBridge is their communication. I can go directly to the coder with any issues...
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Relationship
If I had to make the choice, I would buy TruBridge again because I haven't had very many issues with...
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Relationship
I would give the people at TruBridge that I personally have to deal with a higher score because...
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Services, Value
TruBridge does not exceed our expectations. We are a small facility, so we like our coding done...
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Value
We have a fixed rate with TruBridge, so they don't give me extra charges. Overall, I get my money's...
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Relationship, Services
TruBridge just moved to an offshore model, so they do offshore and onshore work now. I do not like...
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Relationship, Operations
Concerning a firm’s technology, we want to make sure that they have the correct resources and...
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Operations
There really isn't anything different about TruBridge’s outsourced coding services from their other...
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Relationship, Services
TruBridge is good, and their coding is good. Overall, they are a good company, they do a great job,...
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Services, Value
TruBridge has exceeded our expectations in their coding. It is very detailed. I work with a very...
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Operations, Services
Getting offshore resources up and running is a challenge. Once they are going, they are good. When...
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Relationship
TruBridge's leadership is very involved and responsive. I know that they take action when concerns...
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Relationship, Services, Value
I wouldn't say TruBridge exceeds our expectations. I would say they meet our expectations. They...
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