TruBridge Outsourced Coding Commentary

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Initially, I was happy with the offshoring of TruBridge's services. As long as the vendor gets the...

Whether TruBridge is part of our long-term plans depends on the day of the week. I am very...

Technology wasn't a big deciding factor. At the time, the firm was called CPSI. TruBridge was a...

We’ve been dealing with TruBridge for a long time, and I've been very fortunate that my TruBridge...

TruBridge is in the middle of an acquisition, so I'm anticipating more changes.

Sometimes it takes a bit of time to get a response back from our TruBridge contact.

TruBridge being offshore is my main source of frustration with them. It's not necessarily that I...

TruBridge can send out our claims, and they can get into our system without me having to do...

We are finally on the same page as TruBridge in terms of trying to keep the same coders. Since we...

I like TruBridge’s quick responses to any emails I send. If I need an account coded out sooner than...

If I were starting over, I would hire TruBridge again because it is just easier to have everything...

With TruBridge, there are different people over time. The outsourcing is more in play because they...

We talk regularly with TruBridge, and we have added more services.

When I had a problem with a coder, I asked TruBridge whether they could fix my problem, and they...

Finding experienced and knowledgeable coders is very hard. The main reason we outsourced coding is...

TruBridge is a trusted partner. They have been responsive to feedback in the past and have made...

As long as the outsourced coders manage things, I don't care where they are. But it feels like we...

Normally, TruBridge exceeds our expectations, but at the moment, they are not performing at their...

TruBridge is easy to work with. When I call them with an issue, they respond quickly and address it...

The transition between offshore and onshore teams has been challenging. TruBridge needs to provide...

Things with the firm have seemed to slow down, and it seems like more errors are being made. Changes...

We work with TruBridge on a number of products. We have a great working relationship, and they are...

With the offshore services, we continue to get questions, which we believe should be handled...

An outsourced coding firm’s technology is very important in the decision to select a firm in that...

TruBridge doesn’t keep their promises, and not just with coding. We had some things in the contract...

I don't think TruBridge tries to go out of their way to add extra charges. If they don't collect,...