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tw-Security Security & Privacy Consulting Services Commentary
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Jaren Day
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KLAS Research Director - Jaren Day
 
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Security & Privacy Consulting/Managed Services 2024: Amid Challenging Security Landscape, Firms Driving High Client Satisfaction
Security & Privacy Consulting/Managed Services 2024:
Amid Challenging Security Landscape, Firms Driving High Client Satisfaction
November 2024
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Commentary Summary

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User Commentary

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Manager

Relationship

I haven't had too much involvement from the firm’s executives, but they have talked to us in the...

Jul 2025
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Manager

Relationship, Operations

I can't think of anything the firm could do better when it comes to driving tangible outcomes. They...

Jul 2025
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Manager

Loyalty, Relationship

We have been with tw-Security for a few years now, and I don't see us moving off of them....

Jul 2025
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COO

Relationship

All of tw-Security’s staff members are very knowledgeable about what is going on, and they have a...

Jun 2025
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COO

Loyalty, Relationship

The relationship with tw-Security has been good. They are very helpful. We have just always used...

Jun 2025
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Director

Loyalty, Relationship, Operations

I'm very pleased that we selected tw-Security. I would be very likely to recommend them. tw-Security...

Jun 2025
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Director

Relationship, Services

tw-Security’s executive involvement was quite good. With tw-Security, it felt like we were working...

Jun 2025
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Director

Operations

tw-Security’s ability to drive tangible outcomes is pretty strong. However, there were some findings...

Jun 2025
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CISO

Relationship, Operations, Value

Honestly, tw-Security is one of my favorite partners. Everything that they have done for us has been...

Jun 2025
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CISO

Relationship, Operations

tw-Security is extremely easy to work with, and they are very responsive. To me, that is key because...

Jun 2025
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CISO

Operations, Value

tw-Security’s management structure is great. The billing is easy, and they invoice me for what they...

Jun 2025
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CISO

Relationship, Operations

tw-Security is extremely responsive. They generally get back to us ahead of deadlines. If there are...

Jun 2025
||
(0)
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CISO

Relationship, Operations

tw-Security helps us meet all our obligations without needing full-time staff to do assessments....

Jun 2025
||
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Director

Relationship, Services

I can speak to higher-up people at tw-Security if I need to. They have joined several of our calls...

May 2025
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Director

Relationship, Services

The people at tw-Security are awesome, and they really do care. If I have a problem, I know I'm not...

May 2025
||
(0)
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Director

Relationship, Operations

tw-Security truly cares and is willing to work with us to get what we need done. They don't offer a...

May 2025
||
(0)
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Director

Relationship, Services

tw-Security is very quick to respond. They understand that we don't have unlimited funds and are...

May 2025
||
(0)
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Director

Loyalty, Relationship, Operations

tw-Security is our go-to expert for security and rewriting policies. They assist us with our...

May 2025
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CIO

Relationship

tw-Security has some very seasoned and knowledgeable resources that we can tap into. The firm's...

Jan 2025
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CIO

Loyalty, Relationship

I definitely recommend tw-Security for security, concerns, issues, or projects. We have used...

Dec 2024
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(0)
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CIO

Relationship

When tw-Security tells us they are going to do something, they do it. They get their deliverables to...

Jul 2024
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(0)
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VP/Other Executive

Relationship

tw-Security helped us through an incredibly tough time. It was quite an experience. They were...

Jul 2024
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(0)
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VP/Other Executive

Value

tw-Security is fair in their billing. They provide a breakdown that we approve with every invoice. I...

Jul 2024
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(0)
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VP/Other Executive

Relationship

One of the things that tw-Security is really proud of is their years of experience. They hire...

Jul 2024
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Director

Operations

Sometimes execution is hard when we are doing everything virtually. We had to get together on time...

Jul 2024
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(0)
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Director

Operations, Value

tw-Security had the expertise. We didn't just get empty templates that didn't make sense. We just...

Jul 2024
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(0)
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Director

Relationship, Operations

tw-Security’s consultant achieved all of the outcomes. They did an excellent job of making sure we...

Jul 2024
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(0)
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Director

Relationship

The strength of the partnership with tw-Security was good. They were receptive, and they always...

Jul 2024
||
(0)
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Director

Relationship

I have recommended tw-Security to other organizations like ours. Overall, the firm did a really good...

Jul 2024
||
(0)
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Director

Loyalty, Operations

tw-Security’s services were awesome. If we would use a firm in the future, we would use tw-Security....

Jul 2024
||
(0)
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Director

Operations

tw-Security’s consultant had a lot of knowledge. They were able to pick up on things. The consultant...

Jul 2024
||
(0)
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COO

Relationship

I just appreciate the relationship I have with tw-Security. It has been a long time now, so it is a...

Jul 2024
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(0)
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Director

Relationship

We have always done security risk assessments on our own based on guidelines from HHS, but we always...

Jul 2024
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(0)
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Director

Relationship, Operations

Based on the firm's name, we felt like tw-Security was going to look at mostly security. We thought...

Jul 2024
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Director

Relationship

It feels like a good relationship with tw-Security right now. One of the things that is really...

Jul 2024
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(0)
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Director

Value

Using tw-Security was worth every penny this time around. In additional rounds, we will see. We have...

Jul 2024
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(0)
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Director

Relationship

tw-Security’s consultants all had multiple levels of expertise, so we got the most expertise per...

Jul 2024
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Manager

Relationship

It takes tw-Security a while to tailor things for us, so they could be a little quicker. Also, they...

Jul 2024
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(0)
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Manager

Operations

The tw-Security consultants we worked with were all very knowledgeable. They had their specific...

Jul 2024
||
(0)
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Manager

Relationship, Services

We used to work with tw-Security’s higher-ups, and the firm used to be more flexible with that, but...

Jul 2024
||
(0)
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Manager

Loyalty, Relationship

tw-Security did a good job when we worked with them, and I think we are going to keep working with them....

Jul 2024
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(0)
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Manager

Relationship

My expectations were pretty low judging by the other folks we have worked with in the same space,...

Jul 2024
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(0)
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Director

Relationship, Operations

tw-Security went above and beyond to assist and work with us in finding the best assessment fit. It...

Jul 2024
||
(0)
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Director

Relationship, Value

The tw-Security team's technical expertise is awesome, and they have the technical background to be...

Jul 2024
||
(0)
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