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Commentary Summary
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User Commentary
Manager
tw-Security doesn't offer complete services, but the staff is very friendly. The vendor isn't lazy...
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Manager
We don't really have a vendor executive to reach out to. The company is small, so they only have a...
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Manager
The vendor's hourly rates are a little cheaper than that of other vendors we use, but I don't think...
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Manager
I am very likely to recommend the vendor to others. tw-Security is benefitting organizations out...
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CIO
tw-Security reviewed our software choices to identify any potential issues. They also provided...
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CIO
We are using the vendor in a limited fashion. We have to look for another firm to do something that...
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CIO
tw-Security has difficulty looking at the big picture. They haven't functioned in a consultative...
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Director
The vendor executives are very involved. The company is small, so it is very easy to reach the...
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Director
For the most part, tw-Security is doing really well for us. They tend to keep us up to date and let...
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Director
The vendor doesn't charge for every little thing. They just charge per hour or project.
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Director
The vendor drives tangible outcomes very well. We can see the results in the reports tw-Security...
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Director
We have definitely gotten our money's worth. Compared to other places, the service costs about the...
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Director
I think very highly of tw-Security's consultants. They usually send resources that are close to...
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Director
The vendor executes very quickly. It is usually us that holds them up. tw-Security was promoted by...
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CISO
tw-Security didn't nickel-and-dime. They tailored the delivery to our unique needs in terms of...
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CISO
We engaged tw-Security because a part of our organization has already used the vendor and really...
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CISO
tw-Security's niche is around small to midsize health systems. The firm conducted a maturity...
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CISO
In terms of risk assessments, tw-Security has risk profiles. They hit all the marks for what a...
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CISO
I would recommend tw-Security if the client were a smaller healthcare organization. The vendor...
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Analyst/Coordinator
The vendor is doing several things for us. They are providing us with expertise and advice, and they...
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Analyst/Coordinator
The vendor doesn’t nickel-and-dime us at all. We know exactly how much each assessment is going to...
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Analyst/Coordinator
The quality of the vendor’s consultants is pretty amazing. The only problems we have had have been...
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Analyst/Coordinator
The level of detail that the vendor’s teams go into is amazing. The vendor’s people cover topics...
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Director
If the rating scale went as high as 10, that is what I would give tw-Security. Our service person is...
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Director
I would highly recommend tw-Security's services. Their services are reasonably priced, and the...
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Director
During the COVID-19 crisis, tw-Security has certainly attempted to stay in touch, and we really...
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Director
I can’t say enough about Tom Walsh and his team. I have worked with the company for quite a while,...
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Director
I would buy tw-Security’s service again. I would be happy to have the vendor follow me around. The...
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Director
tw-Security has been very supportive during the COVID-19 crisis. There is a lot of fluidity today....
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Director
We have worked with tw-Security for many years. I pretty much have them on a retainer, and I reach...
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Director
When I need to have a particular consultant that specializes in a particular area, I have access to...
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Director
The vendor doesn't charge us for every little thing. That is what is nice about them. tw-Security is...
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Director
My experience with tw-Security has been superb, including with the executive of the company. I...
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