tw-Security Security & Privacy Consulting Services
Filtered view: All

Subject Expert
Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Project Results

tw-Security was really good to work with. We don’t have any complaints. All of their consultants are...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

The firm provides us with a multipage document that shows what they see and where we need to be, and...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

I don’t have any changes for the firm. They are extremely knowledgeable and operational, and they...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

The firm just told us their price, and that is what we got. There were no little miscellaneous...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

The firm dives in operationally, looks at security and policies, and tells us about upcoming...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The firm executed well and kept me in line. I like when firms keep me in line instead of me having...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Project Results

The firm does complex work. In the healthcare industry, there are rules and regulations, so things...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

People and Knowledge

The thing that makes me the happiest about the firm is their level of expertise. I don’t have...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Project Results

The firm has executed exceptionally well. They have taken something that wasn’t put together in the...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Lessons Learned

I would absolutely recommend the firm to others, but I wouldn’t give my consultant away because I...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

ROI and Cost

The firm doesn’t charge for every little thing, and I don’t micromanage my consultant's time. The...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Project Results

The firm has delivered on everything they said they would deliver on. My consultant has done a...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Project Results

The firm has exceeded our expectations. We thought we hired the firm for a short-term interim, but...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

tw-Security is our go-to firm for when we need wise counsel on our projects. They know how to teach...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

We have worked with consultants from tw-Security who have been very knowledgeable and have had...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

tw-Security is always there for us. I can’t think of a better comment that I could make about a company....

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Tools and Methodology

tw-Security did the work, but they also educated us on why they did what they did. It was important...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

When there was a person that I didn't feel was very good, tw-Security had that person replaced. They...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

People and Knowledge

While doing great strategic thinking, our consultant knows tactically what we need to do. They are...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Tools and Methodology

tw-Security has helped us prepare and present our security information for presentation to the...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

People and Knowledge

We trust the firm implicitly with our information security and our privacy, and we trust them to...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI and Cost

We have a great deal with tw-Security, and they still provide us with excellent pricing. We...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Tools and Methodology

From the firm, we purchased updates to the interview checklist. When we have a security risk...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Tools and Methodology

When tw-Security does our risk analysis, they do separate risk profiles for each piece, such as...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

The firm made great observations of gap areas where we could improve. From the perspective of...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

Strategically, I would like to see each company be assessed individually because each company has...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

There were times when our team was slow to respond to tw-Security. I would have liked to see more...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations

tw-Security was very specific about what their recommendations were. One of the consultants also...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

The firm avoided charging for every little thing. The cost was pretty clear cut.

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The firm's resources seemed really knowledgeable in the areas we were trying to analyze. The...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

The firm's approach to the interviews and security-risk assessment allowed us to cover a lot. The...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

The final result and risk scoring could have been improved upon. We had multiple risk results come...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The firm was willing to point out gaps regardless of looking at risk objectively and identifying...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

The firm's approach to security and risk analysis was different from other organizations' approaches...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Overall, my experience with tw-Security has been good. They provide same-day responses, and I...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

One of the consultants was extremely good. They provided more than a consultant typically would. The...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

A lot of questions are going to be asked, and a lot of information is going to be provided to...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I love Tom Walsh. He is keeping his passion going and is awesome at it. Tom runs a great company. He...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

The firm did a great job in terms of delivering to the needs of the healthcare-security landscape. A...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

The firm does a great job for us. I am very pleased. If I move to another organization, this firm...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

One of the best things about the firm is that they are very responsive and knowledgeable. We can...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

The firm finds a balance between needing to make money and not charging us for every request. The...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I rarely talk to the firm’s executives. If they checked in annually, that would be great. I don't...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

Our security program was about as bad as it could get, but we were able to turn it around into a...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

The firm saves us so much time because we don't have to make our own templates for documentation or...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our consultant gives us a deadline for when they will have something for us, and they hit that...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The firm focuses on being an extension of our team instead of just being a firm that we work with. I...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The firm really showed me partnership because I talk to the people that are completing assessments,...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

tw-Security was very detailed. They looked at every single aspect here. They looked at mobile...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

The main consultants that have always been with us throughout the assessment are very knowledgeable...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

tw-Security is outstanding in what they do. Honestly, we have no complaints. I can't say enough good...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

The people with tw-Security are both friendly and knowledgeable. On a working level, we can email...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

tw-Security just lays everything out; there is no question on payment or what services they are...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

tw-Security was very easy to work with, and it was very rare that I sent an email and didn't get a...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

During our time with tw-Security, they convinced us that we needed to bring some projects to the...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We use tw-Security because they have a good reputation. We wanted some outside perspectives from a...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

The executives are not very involved, but we are working with one of the tw-Security folks who is...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

When we first laid out the scope of work, we agreed on a timeline to get certain key things...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CISO

Win/Loss - Why they were selected (by current clients)

We needed somebody with expertise and the manpower to do HIPAA assessments for us, and we picked...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CISO

Project Results

tw-Security is an integral part of our security risk program. They are my go-to company. I see them...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CISO

ROI and Cost

The firm absolutely avoids charging for every little thing. They give me a price, and then there is...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CISO

Project Results

When I ask for something from the firm, I always get back more than I ask for because they identify...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CISO

People and Knowledge

The consultants are always available and open to questions. There has never been a time when I...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

On one of our KPIs that we report, we usually have half of what the industry average is for certain...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

The consultant that we primarily work with is very experienced and has real-world examples from...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

I love the consultant we work with, and I have a really good relationship with them, but sometimes...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Lessons Learned

We did have a situation that was unfortunate. Had we been a little better on our security or a...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

tw-Security does a very good job. Every time we have used them, we have improved our security. They...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

The firm gave us a written report that outlined the high, medium, and low risks we had. We always...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

tw-Security assists us in researching various technology solutions that we engage with and evaluate....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

I knew what the firm would bring to the table and am very pleased with everything. They know that we...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

Our tw-Security consultant is always up to date on the latest rules and regulations on things like...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The firm is very flexible. We have had times when we have needed more assistance, and they have been...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

The firm comes across as a partner. They put together our regular security and privacy agenda that...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Some other organizations that I talked to were struggling, so I brought up tw-Security as an option...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

The firm provides continuity if we lose key staff members. I know that if I ever left our...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

Our consultant does a lot of things to add value. I could reach out and talk to them today, and they...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

The firm used to be smaller, but now it has a large staff of consultants with various skill sets....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

tw-Security will always manage their deliverables and expect them on time, but a lot of times, they...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

The firm has extremely knowledgeable consultants, and they have a lot of different backgrounds and...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

The project was a smooth process from beginning to end. We got a quote and had some options we could...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Project Results

tw-Security exceeds our expectations in that they regularly communicate with us and always stay...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI and Cost

Compared to other solutions I have gotten quotes for, tw-Security is very reasonable with their...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

Our time with tw-Security has been very positive. They are very flexible when it comes to time, and...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

tw-Security’s feedback was very reasonable. I felt that the ratings were a lot less subjective, and...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

The people that the vendor brought in were great. There was one person who got into the real...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

When it came to the engagement part of the project, tw-Security was not on top of us at all. They...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The firm’s approach is definitely not to drum up business. With other consulting firms, the first...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The firm really understood us, the size of our organization, and the complexity of our challenges....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

On one hand, I would love to have an organization come in and provide us not only with consulting,...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

tw-Security is not intimidating to me. They work with us and have great expertise on and knowledge...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

tw-Security makes sure that things are delivered as promised and as we want. They are always...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

tw-Security is the backbone of our security program. The movement of electronic information has been...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

tw-Security did all their services remotely. It was very good. They pretty much do remote work...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

Even after we didn't work with tw-Security for a long period of time, they were very familiar with...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

If there was any piece that I would like to see improved, it would be more regular face-to-face...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

tw-Security's work is very personalized and very honest. They take whatever task we give them and...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles