Electronic Fax Commentary
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Subject Expert
Boyd Stewart
VP of Payer/Provider Collaboration
KLAS VP of Payer/Provider Collaboration - Boyd Stewart
 
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User Commentary

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Manager

Value

Updox has significantly increased prices recently. They have unreasonable cancellation terms, so we...

Nov 2025
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CEO/President

Product

With Electronic Fax, I can send a fax and get a fax, and that is all we really need for a fax...

Sep 2025
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Manager

Relationship

My biggest issue with Updox is that I can't talk with a live person. Everything is done through a...

Sep 2025
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Manager

Relationship

Updox has been really good about emailing me and letting me know the system is down and things like...

Sep 2025
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Manager

Operations

Updox didn't come out and train our staff members. We had a couple of people from our organization...

Sep 2025
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CEO/President

Loyalty

Updox may not be a part of our long-term plans. We have the capability to adopt our new phone...

Jul 2025
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CEO/President

Relationship

We usually only contact Updox when Electronic Fax is not working. And we can only chat with Updox...

Jul 2025
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CEO/President

Value

Updox avoids charging for every little thing. They are very reasonable.

Jul 2025
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