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Electronic Fax Commentary
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Subject Expert
Boyd Stewart
Chief Insights Officer
KLAS Chief Insights Officer - Boyd Stewart
 

Commentary Summary

Comment Type Breakout

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User Commentary

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 Download as Excel

Manager

I feel like the solution is overpriced since electronic faxing is all that it really does. Also,...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Manager

We don’t have too many issues with Updox. Anytime we need help, they are always there to help us....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Updox provides an automated fax, but our EHR vendor offers that. We would much rather have an...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Updox has a lot of online support to give us the information we need for training, but sometimes...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Updox has significantly increased prices recently. They have unreasonable cancellation terms, so we...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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CEO/President

With Electronic Fax, I can send a fax and get a fax, and that is all we really need for a fax...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

My biggest issue with Updox is that I can't talk with a live person. Everything is done through a...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Updox has been really good about emailing me and letting me know the system is down and things like...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Updox didn't come out and train our staff members. We had a couple of people from our organization...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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