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Electronic Fax Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
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User Commentary

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Manager

Relationship

If Updox does anything new, they don’t tell us about it. I don’t even remember how I found out about...

Nov 2024
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Manager

Product

One wish-list item we have is when we get certain pathology reports, we have to download them to our...

Nov 2024
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Manager

Relationship

We get emails from Updox all the time about what they are working on and how they are aware of...

Nov 2024
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Manager

Product

I haven't had any issues with Updox's system. It works great, and everybody is comfortable with it....

Nov 2024
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Manager

Loyalty, Value

Updox has significantly raised their rates for some other offices in my area, and if they do that...

Nov 2024
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CEO/President

Product

The faxes, forms, and other features in the system have been fine. We have never had a problem with...

Nov 2024
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Manager

Operations, Product

I would like the solution to have a way to sort and archive documents so that searching is easier....

Jun 2024
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Manager

Product

Updox's faxing solution is just so easy, and it is nice to have everything in one place to receive...

Jun 2024
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Manager

Relationship

Updox’s support team is very good. We have a direct account manager now who is very responsive and...

Jun 2024
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CEO/President

Culture

Updox is super easy to work with. The customer gets to negotiate the contract, and if they have to...

May 2024
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CEO/President

Operations

Updox tends to just put bulletins out for training, and I don't think that is the most effective way...

May 2024
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CEO/President

Relationship

I can't call anybody at Updox anymore. The communication is all chatting, and I don't really like...

May 2024
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