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Thank you !

Access info about Oncology - Medical on your dashboard or bookmark under

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ARIA - Medical Oncology Comments
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KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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User Commentary

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Manager

Varian’s customer support is excellent. I can open a ticket and immediately pick up the phone and...

May 2021
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Manager

The system's build is not too bad if we leave out regimens. I am not clinical, but I can build...

May 2021
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Manager

We have a lot of problems with the Citrix-based functionality and with working in that environment....

May 2021
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Manager

The only time I see a vendor executive from Varian is when they want to sell me something. It is not...

May 2021
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VP/Other Executive

With Varian, we get the biggest bang for our buck, although I think that Varian's competitors have...

Mar 2021
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VP/Other Executive

There are probably better products out there to meet the needs of the clinic. We will likely migrate...

Mar 2021
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Manager

ARIA is pretty user friendly; it is easy to train people to use it. The layout and customizability...

Mar 2021
||
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Manager

In terms of integration, we can't do a scheduled interface, and that makes some changes difficult.

Mar 2021
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(0)
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CIO

Varian's medication oncology product was so painful. It was so bad that we are looking at other...

Mar 2021
||
(0)
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Analyst/Coordinator

Varian is proactive. They are always putting out news bulletins about upcoming upgrades to their...

Mar 2021
||
(0)
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Analyst/Coordinator

The patient outcomes are always good. That isn't necessarily based on the software but on the...

Mar 2021
||
(0)
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Analyst/Coordinator

The product is pretty self-explanatory and easy to use. The software lacks some bells and whistles,...

Mar 2021
||
(0)
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Analyst/Coordinator

There are parts of the product, especially the pharmacy aspect, that could be improved. From what I...

Mar 2021
||
(0)
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Analyst/Coordinator

Varian's customer support is the best of any of the vendors I deal with. The people that Varian has...

Mar 2021
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(0)
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VP/Other Executive

I am not really sure what will happen with Varian now that they have been acquired by Siemens. I...

Jan 2021
||
(0)
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VP/Other Executive

We haven't seen a lot of progress with ARIA in its development or integration with our EMR. We hope...

Jan 2021
||
(0)
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CIO

We have seen some improvements, but the announcement of Siemens acquiring Varian does make us a bit...

Dec 2020
||
(0)
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CIO

Our medical oncologists want to see more functionality, and our IT team wants to see more...

Dec 2020
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(0)
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Manager

Varian is slow to respond sometimes when we need help. I don’t mean like a critical ticket; I mean...

Dec 2020
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Manager

There are some outstanding issues with integration and interoperability. Varian gave us an...

Dec 2020
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Manager

Varian has awesome support and customer service once the product is up and running. Varian's support...

Dec 2020
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(0)
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Manager

I think the price is a little high for ARIA Medical Oncology, so I would lower my score a little for...

Dec 2020
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(0)
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Manager

Sometimes it is hard to get the Varian executives engaged. I would like more check-ins and visits,...

Dec 2020
||
(0)
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Manager

Some things in ARIA Medical Oncology is sort of funky. It has clunky reporting that is not very...

Dec 2020
||
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Manager

We paid for all of the bells and whistles that we got. They were expensive. We always want a...

Nov 2020
||
(0)
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Manager

The COVID-19 pandemic made no difference to Varian. We were up and running, and they supported us as...

Nov 2020
||
(0)
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Manager

We were told when we got our version of the product that it would work for MIPS and that it would...

Jul 2020
||
(0)
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Manager

We would like to have cut and paste capabilities in the product for the doctors when we scan in an...

Jul 2020
||
(0)
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Manager

Varian’s phone support is pretty good.

Jul 2020
||
(0)
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Manager

In terms of nickel-and-diming with Varian, we have to pay for anything that we need to have done. We...

Jul 2020
||
(0)
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Manager

The drug administration portion is good whenever we record our chemo. The product helps us keep...

Jul 2020
||
(0)
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CIO

We have had Varian's product for several years, and we seem to be more in the maintenance mode....

Jul 2020
||
(0)
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CIO

The only issue we have had with Varian is with their business office module, which didn't live up to...

Jul 2020
||
(0)
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