ARIA - Medical Oncology Comments

 

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Current Time Inside Cache Tag Helper: 11/30/2020 10:29:23 AM and Model.EvProductId = 1520

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Manager

Functionality and Upgrades

We paid for all of the bells and whistles that we got. They were expensive. We always want a...

Nov 2020
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Manager

Service and Support

The COVID-19 pandemic made no difference to Varian. We were up and running, and they supported us as...

Nov 2020
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Manager

Functionality and Upgrades

We were told when we got our version of the product that it would work for MIPS and that it would...

Jul 2020
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Manager

Functionality and Upgrades

We would like to have cut and paste capabilities in the product for the doctors when we scan in an...

Jul 2020
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Manager

Service and Support

Varian’s phone support is pretty good.

Jul 2020
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Manager

ROI / Cost (care and feeding)

In terms of nickel-and-diming with Varian, we have to pay for anything that we need to have done. We...

Jul 2020
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Manager

Functionality and Upgrades

The drug administration portion is good whenever we record our chemo. The product helps us keep...

Jul 2020
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CIO

Relationship

We have had Varian's product for several years, and we seem to be more in the maintenance mode....

Jul 2020
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CIO

Interfacing and Integration

The only issue we have had with Varian is with their business office module, which didn't live up to...

Jul 2020
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Analyst/Coordinator

Service and Support

Varian definitely avoids charging us for every little thing. Their service delivery models are...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

We had a really tough time with our last upgrade on the product. It wasn’t the first upgrade we have...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

The product really does everything we want it to do. Healthcare is not as intuitive as putting a...

Jun 2020
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Analyst/Coordinator

Implementation and Training

My first reaction is to give Varian the top score for delivering new technology, but getting things...

Jun 2020
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Analyst/Coordinator

Relationship

We requested a call with an executive, and that person did get on the call. The executives are...

Jun 2020
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Manager

Service and Support

Varian has supported us through COVID-19. They have been pretty good. Over the past couple of years,...

May 2020
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Manager

Other Observations & Comments

We have been using the product for so long. Everyone is used to it. We know the cons of the product...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

There are typically unanticipated things we find in the system; it is not comprehensive. There are...

Apr 2020
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Analyst/Coordinator

Implementation and Training

Varian has training after they implement an upgrade, but that is a pain point. Varian says they will...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

We are pretty well integrated with the product, but unfortunately, if we have lab results coming in,...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

The system could use some refreshes, updates, and modernizations. Those things would really...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

The patient-facing hardware is nice, and we can treat patients fast with it. The software...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

The product doesn’t meet all our needs because we have to have separate portals and applications for...

Apr 2020
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Analyst/Coordinator

Other Observations & Comments

Varian went back to a regional support model in which we typically work with one to two people, who...

Apr 2020
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Analyst/Coordinator

Other Observations & Comments

I would probably recommend a thorough evaluation for anyone looking at the solution. It seems like...

Apr 2020
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COO

Functionality and Upgrades

We have been moving some of our smaller sites onto the system, so we will all be on one solution for...

Apr 2020
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COO

Functionality and Upgrades

We deeply evaluated our EMR vendor, but their system lacked a lot of functionality and did not seem...

Apr 2020
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CIO

Service and Support

We have had a lot of problems with Varian over the years. There has not been any progress in...

Mar 2020
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CIO

Service and Support

We don’t really see an option to not partner with Varian, but they need to understand what our life...

Mar 2020
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CIO

ROI / Cost (care and feeding)

The solution is very expensive. We are getting new equipment and other things that have kept us...

Mar 2020
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CIO

Other Observations & Comments

If we had other choices, we would absolutely not buy the solution again. The problem is that because...

Mar 2020
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CIO

Functionality and Upgrades

The product is a great tool because of how it works. I would rate the product design and...

Mar 2020
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Analyst/Coordinator

Technology

I would like to see improvements around the registration module. That could be better, especially in...

Jan 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

I really like the security features. Those features have multiple levels that allow us to give...

Jan 2020
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Analyst/Coordinator

Other Observations & Comments

Getting our money's worth is always tough because software is too expensive. But for what we get out...

Jan 2020
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Analyst/Coordinator

Functionality and Upgrades

ARIA has a good GUI for the users. The product is very user friendly and easy to read.

Jan 2020
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Manager

Functionality and Upgrades

It is easy to use all of the capabilities of ARIA. That is the biggest benefit that we have found.

Dec 2019
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Manager

Functionality and Upgrades

ARIA is still too siloed as an application. The workflow isn’t streamlined from start to finish. We...

Dec 2019
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Manager

Functionality and Upgrades

When I schedule automatic reports or reports to be automatically sent to email, the process gets...

Dec 2019
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Manager

Service and Support

We deal with another physician group that focuses on medical oncology, and we do radiation oncology....

Dec 2019
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Manager

Functionality and Upgrades

The system is pretty easy to use. I like the way it is set up. The layout of the system is easy to...

Dec 2019
 Helpful

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