ARIA - Medical Oncology Comments

 

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Current Time Inside Cache Tag Helper: 9/22/2020 6:35:04 PM and Model.EvProductId = 1520

Commentary Summary

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User Commentary

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Manager

Functionality and Upgrades

We were told when we got our version of the product that it would work for MIPS and that it would...

Jul 2020
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Manager

Functionality and Upgrades

We would like to have cut and paste capabilities in the product for the doctors when we scan in an...

Jul 2020
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Manager

Service and Support

Varian’s phone support is pretty good.

Jul 2020
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Manager

ROI / Cost (care and feeding)

In terms of nickel-and-diming with Varian, we have to pay for anything that we need to have done. We...

Jul 2020
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Manager

Functionality and Upgrades

The drug administration portion is good whenever we record our chemo. The product helps us keep...

Jul 2020
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CIO

Relationship

We have had Varian's product for several years, and we seem to be more in the maintenance mode....

Jul 2020
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CIO

Interfacing and Integration

The only issue we have had with Varian is with their business office module, which didn't live up to...

Jul 2020
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Analyst/Coordinator

Service and Support

Varian definitely avoids charging us for every little thing. Their service delivery models are...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

We had a really tough time with our last upgrade on the product. It wasn’t the first upgrade we have...

Jun 2020
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Analyst/Coordinator

Functionality and Upgrades

The product really does everything we want it to do. Healthcare is not as intuitive as putting a...

Jun 2020
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Analyst/Coordinator

Implementation and Training

My first reaction is to give Varian the top score for delivering new technology, but getting things...

Jun 2020
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Analyst/Coordinator

Relationship

We requested a call with an executive, and that person did get on the call. The executives are...

Jun 2020
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Manager

Service and Support

Varian has supported us through COVID-19. They have been pretty good. Over the past couple of years,...

May 2020
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Manager

Other Observations & Comments

We have been using the product for so long. Everyone is used to it. We know the cons of the product...

May 2020
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Analyst/Coordinator

Functionality and Upgrades

There are typically unanticipated things we find in the system; it is not comprehensive. There are...

Apr 2020
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Analyst/Coordinator

Implementation and Training

Varian has training after they implement an upgrade, but that is a pain point. Varian says they will...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

We are pretty well integrated with the product, but unfortunately, if we have lab results coming in,...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

The system could use some refreshes, updates, and modernizations. Those things would really...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

The patient-facing hardware is nice, and we can treat patients fast with it. The software...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

The product doesn’t meet all our needs because we have to have separate portals and applications for...

Apr 2020
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Analyst/Coordinator

Other Observations & Comments

Varian went back to a regional support model in which we typically work with one to two people, who...

Apr 2020
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Analyst/Coordinator

Other Observations & Comments

I would probably recommend a thorough evaluation for anyone looking at the solution. It seems like...

Apr 2020
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COO

Functionality and Upgrades

We have been moving some of our smaller sites onto the system, so we will all be on one solution for...

Apr 2020
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COO

Functionality and Upgrades

We deeply evaluated our EMR vendor, but their system lacked a lot of functionality and did not seem...

Apr 2020
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CIO

Service and Support

We have had a lot of problems with Varian over the years. There has not been any progress in...

Mar 2020
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CIO

Service and Support

We don’t really see an option to not partner with Varian, but they need to understand what our life...

Mar 2020
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CIO

ROI / Cost (care and feeding)

The solution is very expensive. We are getting new equipment and other things that have kept us...

Mar 2020
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CIO

Other Observations & Comments

If we had other choices, we would absolutely not buy the solution again. The problem is that because...

Mar 2020
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CIO

Functionality and Upgrades

The product is a great tool because of how it works. I would rate the product design and...

Mar 2020
 Helpful

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Analyst/Coordinator

Technology

I would like to see improvements around the registration module. That could be better, especially in...

Jan 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

I really like the security features. Those features have multiple levels that allow us to give...

Jan 2020
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Analyst/Coordinator

Other Observations & Comments

Getting our money's worth is always tough because software is too expensive. But for what we get out...

Jan 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

ARIA has a good GUI for the users. The product is very user friendly and easy to read.

Jan 2020
 Helpful

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Manager

Functionality and Upgrades

It is easy to use all of the capabilities of ARIA. That is the biggest benefit that we have found.

Dec 2019
 Helpful

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Manager

Functionality and Upgrades

ARIA is still too siloed as an application. The workflow isn’t streamlined from start to finish. We...

Dec 2019
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Manager

Functionality and Upgrades

When I schedule automatic reports or reports to be automatically sent to email, the process gets...

Dec 2019
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Manager

Service and Support

We deal with another physician group that focuses on medical oncology, and we do radiation oncology....

Dec 2019
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Manager

Functionality and Upgrades

The system is pretty easy to use. I like the way it is set up. The layout of the system is easy to...

Dec 2019
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VP/Other Executive

Service and Support

We looked at ARIA long and hard before we decided to use it for medical oncology. We are a large...

Nov 2019
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VP/Other Executive

Relationship

Varian has really partnered with us. Their team and their executives have been great at listening to...

Nov 2019
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COO

Functionality and Upgrades

ARIA is so complex that we have to think in a complex manner to get what we want. A new user can sit...

Oct 2019
 Helpful

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COO

Functionality and Upgrades

Unlike everybody else, Varian has not lost sight of the patients. With ARIA, when a patient begins...

Oct 2019
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COO

Interfacing and Integration

ARIA interfaces really well with our EMR. ARIA tells all our big radiation machines what we want to...

Oct 2019
 Helpful

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COO

Functionality and Upgrades

Varian is forward thinking. What we have today is like a 14-year-old child. I love my own...

Oct 2019
 Helpful

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COO

Functionality and Upgrades

I want to be able to talk to ARIA like I talk to Alexa. I want to ask ARIA about Mrs. Jones and...

Oct 2019
 Helpful

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CEO/President

Service and Support

I would never purchase ARIA again. The platform upgrades and changes have been nonexistent or at...

Oct 2019
 Helpful

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CEO/President

Relationship

Support from Varian is terrible. It is almost invisible. We don’t have a representative that...

Oct 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

We have a few bumps whenever we upgrade, and we still can't do certain things when it comes to the...

Sep 2019
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Manager

Functionality and Upgrades

Our providers don't like the way prescriptions work in Varian's system. There are too many steps to...

Aug 2019
 Helpful

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Manager

Functionality and Upgrades

The clinical aspects are met with Varian's system, but outliers for new regulations need work, such...

Aug 2019
 Helpful

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Manager

Interfacing and Integration

Integration with the systems from Varian and their partner who does their charges is problematic. We...

Aug 2019
 Helpful

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Physicist

Sales and Contracting

Varian nickel-and-dimes. There are a lot of purchasable add-ons. I can understand charging extra for...

Jul 2019
 Helpful

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Physicist

Functionality and Upgrades

Most things with Varian are pretty user friendly. We can customize our screens and other things the...

Jul 2019
 Helpful

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Physicist

Other Observations & Comments

Whether or not I recommend Varian really depends on a couple of factors. It depends on whether the...

Jul 2019
 Helpful

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Physicist

Relationship

Everything seems to get done with Varian, but we are a small clinic. In the last two or three years,...

Jul 2019
 Helpful

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CIO

Lessons Learned

The difficulty that we had with Varian was with their business office module. That module was...

Jul 2019
 Helpful

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Manager

Technology

We are full scale with the system, and that has been an absolute nightmare from the very beginning....

May 2019
 Helpful

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Manager

Service and Support

Varian's support is very hit or miss. Even when we open a high-priority ticket, the support people...

May 2019
 Helpful

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Manager

Functionality and Upgrades

Varian's system handles the complexity around managing the chemo regimens fairly well. In other...

May 2019
 Helpful

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Manager

Functionality and Upgrades

The radiation-oncology platform has been upgraded, but the medical-oncology platform is still built...

May 2019
 Helpful

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Manager

Functionality and Upgrades

The workflow for developing a physician note in Varian's system is very cumbersome. The process...

May 2019
 Helpful

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Manager

Functionality and Upgrades

When we get into some of the MIPS and MACRA quality reporting in the system, the dashboard doesn't...

May 2019
 Helpful

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Director

Other Observations & Comments

Things have been hit and miss with ARIA on the medical oncology side, but things are going well...

Jan 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

ARIA is a comprehensive solution for oncology. Our physicians like the fact that Varian understands...

Jan 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

Our physicians like the fact that we all have one record for our patients, but they wish ARIA were...

Jan 2019
 Helpful

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CTO

Other Observations & Comments

Varian has been talking with us about their 360 Oncology platform, which would help tie up a few of...

Jan 2019
 Helpful

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VP/Other Executive

Interfacing and Integration

One advantage with ARIA is having one patient record across all our sites and having all patient...

Dec 2018
 Helpful

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Director

Interfacing and Integration

The strength of ARIA is that medical oncology and radiation oncology are in one patient record. We...

Nov 2018
 Helpful

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CEO/President

Other Observations & Comments

I would buy ARIA again for radiation oncology, but I can't say that I would buy it again for medical...

Oct 2018
 Helpful

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CEO/President

Functionality and Upgrades

Varian seems to struggle with medical oncology, even though they have told us they are working on...

Oct 2018
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VP/Other Executive

Interfacing and Integration

We use ARIA for both medical and radiation oncology. We have pretty good integration.

Oct 2018
 Helpful

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VP/Other Executive

Future Outlook

We utilize ARIA and another system, and although there is some improvement that needs to take place,...

Oct 2018
 Helpful

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Director

Future Outlook

Varian has made some improvements in oncology, and they are pushing out new features. We have needed...

Oct 2018
 Helpful

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Director

Interfacing and Integration

The integration has been better between Varian and our pharmacy vendor's system. In the past, we had...

Oct 2018
 Helpful

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Director

ROI / Cost (care and feeding)

I feel that Varian is invested in our success with medical oncology. They understand the need to...

Oct 2018
 Helpful

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Director

Functionality and Upgrades

The workflows for the treatment plans in ARIA are great. However, Varian is still doing a lot of...

Oct 2018
 Helpful

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Director

Service and Support

Varian does benchmarking very well. When we were looking for the clinics, we did a lot of...

Oct 2018
 Helpful

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Director

Interfacing and Integration

While Varian is moving to a centralized system, there are still a lot of reports that are site...

Oct 2018
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Manager

ROI / Cost (care and feeding)

We are paying Varian a lot for annual support. I think the support, at least on the medical oncology...

Oct 2018
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Manager

Technology

We haven't had any new, innovative functions added to the medical oncology side of Varian. The...

Oct 2018
 Helpful

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Manager

Functionality and Upgrades

I would recommend that Varian shorten their development cycle for modifying the product. There is...

Oct 2018
 Helpful

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Manager

Service and Support

Over the past couple of years, we have started meeting regularly with a service representative, and...

Oct 2018
 Helpful

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Analyst/Coordinator

Interfacing and Integration

We are a community cancer center, but we don't have Varian's integrated database for medical...

Oct 2018
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

The most recent training for ARIA was within the last two years; it was during our last upgrade on...

Oct 2018
 Helpful

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Analyst/Coordinator

Service and Support

I think that Varian is a good vendor to work with. They are responsive. They have made a lot of...

Oct 2018
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Our physicians are very well trained and are using ARIA fully. I can think of some things that we...

Oct 2018