Veradigm Ambulatory Suite – Small Practices Commentary
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Chris Clune
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User Commentary

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Manager

Operations

We didn't have a very smooth implementation with Veradigm because unfortunately, we did our...

Feb 2025
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Manager

Value

With Veradigm, we have to pay extra for anything we need or want that is outside of the box. For...

Feb 2025
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Manager

Product

The problem with Veradigm's system is that it is really two different systems. There is a practice...

Feb 2025
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Manager

Relationship

Veradigm has a good support system. If we don't know how to do something, we can email them, and...

Feb 2025
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Manager

Loyalty

We went with Veradigm's system several years ago because other doctors told our people that...

Feb 2025
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Manager

Product

I like the system's messaging features. My employees and I can communicate back and forth pretty...

Feb 2025
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Manager

Product

With Veradigm's system, there shouldn't be any reason that we can't have a camera on a computer that...

Feb 2025
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Manager

Loyalty

We originally went with Veradigm's system because it was a web-based application and anyone could...

Feb 2025
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Manager

Value

I don't think Veradigm avoids charging for every little thing. I know they have a business to run,...

Dec 2024
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Manager

Loyalty, Product

I am used to Veradigm Ambulatory Suite, so it probably would be my number-one consideration if I...

Dec 2024
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Manager

Culture

Eventually, Veradigm keeps all of their promises. We had a bit of a problem getting some billing...

Dec 2024
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Manager

Relationship

Veradigm is good when we get them on the phone for support, but we can't understand them. They are...

Dec 2024
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Physician

Product

Veradigm tries as hard as they can to make everything talk, but it would be nice if they could get a...

Dec 2024
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Physician

Relationship

It would be nice to have a particular Veradigm manager that we knew we could call because what we...

Dec 2024
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Physician

Relationship, Operations

We are pretty pleased with Veradigm. They give us good, fairly prompt service. When we have any...

Dec 2024
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Manager

Value

Veradigm is hard to work with, and they have a lot of fees for every little thing, but their product...

Dec 2024
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Manager

Product, Value

I would not buy Veradigm Ambulatory Suite again. I have a very small practice, and the solution is...

Dec 2024
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Manager

Operations, Value

Veradigm's training is bad. It is expensive and not great. They want to charge us for every little...

Dec 2024
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Manager

Product

Veradigm has a great product. The current functionality is pretty good. It is not perfect, but it is...

Dec 2024
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Manager

Product

I would prefer the focus be on enhancing the product's usability rather than trying to be everything...

Jul 2024
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Manager

Relationship, Product

Veradigm has supposedly streamlined their products, compared to when the vendor was called...

Jul 2024
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Manager

Relationship, Product

Veradigm doesn’t have much that is new other than the logo. The logo is exciting and beautiful....

Jul 2024
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Manager

Value

In terms of charges, Veradigm has gotten a lot better. A few years ago, Veradigm did nickel-and-dime...

Jul 2024
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Manager

Product

Veradigm’s upgrades kill them. There are good things and bad things with Veradigm’s implementation...

Jul 2024
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Manager

Operations

Veradigm’s training tends to not be in lockstep with their upgrades. And for a while, the training...

Jul 2024
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Manager

Product

Veradigm Ambulatory Suite works pretty well. There are always defects and deficiencies, but for the...

Jul 2024
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Manager

Loyalty, Relationship

Veradigm has a unique opportunity with its consolidation to be a leader in the market for the...

Jul 2024
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Manager

Product

I have a pretty high regard for Veradigm and their product. They do very well. Veradigm is a pretty...

Mar 2024
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Manager

Product

Veradigm Ambulatory Suite has a pretty good communication system for the providers in the front...

Mar 2024
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Manager

Relationship

Sometimes it is difficult to work with Veradigm’s customer support team because the support people...

Mar 2024
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Manager

Relationship, Product

We are hosted with Veradigm. They update their software regularly, and they do a good job with that....

Feb 2024
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Manager

Operations, Value

Veradigm doesn't really do any training, and if we want any training, we have to pay for it. We are...

Feb 2024
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Manager

Loyalty, Product

The system is a great product. It meets all of our requirements. It is solid, and it works. I don't...

Feb 2024
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Manager

Relationship

Veradigm's support is inconsistent, but when it is good, it is very good. Their support is cyclical....

Feb 2024
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Manager

Culture, Relationship

Veradigm's people don't care about us at all. The only contact we have at Veradigm is a salesperson,...

Feb 2024
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Manager

Product, Value

We use a third-party solution for intake instead of Veradigm Ambulatory Suite because Veradigm's...

Feb 2024
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