Veradigm Ambulatory Suite – Small Practices Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Product
One of our MIPS measures is receiving a consult note from the specialist. To get credit for...
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Product
The system does a good job if we play Veradigm’s game. Doctors don’t want to change EHRs, and that...
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Relationship
Sometimes the support people at Veradigm can absolutely make things happen, but sometimes they can’t....
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Value
Anything we want costs an extra fee. Veradigm now has an ambient scribe, and it isn’t part of the...
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Product
If a consult note gets imported directly from the HIE, like a lot of doctors are doing now because...
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Product
Veradigm is going to help with MIPS reporting, but I'm realizing how difficult Veradigm has made it...
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Relationship, Operations
When Veradigm was Allscripts, their education was top-notch. However, all of their support is now in...
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Operations
I am not super impressed with Veradigm's solution at this point. The system's reporting is not easy....
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Operations
Veradigm doesn't really do ongoing training unless we contract for it. There is e-learning that we...
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Value
I'm getting my money's worth from Veradigm Ambulatory Suite. The vendor charges for everything, but...
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Product
Veradigm’s product is a lot better than their PM solution because that is an old Misys Healthcare...
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Relationship, Product
Veradigm never puts a promise out there that they don't keep, but their coding updates sometimes...
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Loyalty, Product
The biggest thing is that the system is a patchwork system and is too out of date. It works. It is...
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Operations
The product is a wormhole. There are 20 different ways to do one thing. It can be challenging to...
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Relationship
The vendor is responsive. I can usually call and get somebody. They respond relatively quickly. I...
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Culture, Product
The vendor helps. There are certain requirements that they have through CMS. Veradigm does what they...
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Loyalty
I don’t plan on keeping this solution for the next three to five years if I can help it. Right now,...
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Culture, Value
Veradigm makes it a miserable experience to integrate anything into their system, and it is...
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Relationship
Veradigm’s support people are annoying. They are not awful, but they are not awesome. Veradigm tries...
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Culture, Value
Veradigm has gotten a lot better with their pricing models. The pricing models aren't perfect, but...
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Operations
The actual training provided by Veradigm is bad. It is seldom updated. Training has been the...
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Product, Value
The upgrades for the solution haven't been awe-inspiring lately. The new technology that Veradigm is...
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Operations
We didn't have a very smooth implementation with Veradigm because unfortunately, we did our...
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Value
With Veradigm, we have to pay extra for anything we need or want that is outside of the box. For...
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Product
The problem with Veradigm's system is that it is really two different systems. There is a practice...
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Relationship
Veradigm has a good support system. If we don't know how to do something, we can email them, and...
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Loyalty
We went with Veradigm's system several years ago because other doctors told our people that...
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Product
I like the system's messaging features. My employees and I can communicate back and forth pretty...
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Product
With Veradigm's system, there shouldn't be any reason that we can't have a camera on a computer that...
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Loyalty
We originally went with Veradigm's system because it was a web-based application and anyone could...
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Value
I don't think Veradigm avoids charging for every little thing. I know they have a business to run,...
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Loyalty, Product
I am used to Veradigm Ambulatory Suite, so it probably would be my number-one consideration if I...
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Culture
Eventually, Veradigm keeps all of their promises. We had a bit of a problem getting some billing...
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Relationship
Veradigm is good when we get them on the phone for support, but we can't understand them. They are...
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