Veradigm Ambulatory Suite – Small Practices Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Relationship
Veradigm’s support people are annoying. They are not awful, but they are not awesome. Veradigm tries...
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Culture, Value
Veradigm has gotten a lot better with their pricing models. The pricing models aren't perfect, but...
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Operations
The actual training provided by Veradigm is bad. It is seldom updated. Training has been the...
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Product, Value
The upgrades for the solution haven't been awe-inspiring lately. The new technology that Veradigm is...
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Operations
We didn't have a very smooth implementation with Veradigm because unfortunately, we did our...
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Value
With Veradigm, we have to pay extra for anything we need or want that is outside of the box. For...
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Product
The problem with Veradigm's system is that it is really two different systems. There is a practice...
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Relationship
Veradigm has a good support system. If we don't know how to do something, we can email them, and...
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Loyalty
We went with Veradigm's system several years ago because other doctors told our people that...
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Product
I like the system's messaging features. My employees and I can communicate back and forth pretty...
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Product
With Veradigm's system, there shouldn't be any reason that we can't have a camera on a computer that...
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Loyalty
We originally went with Veradigm's system because it was a web-based application and anyone could...
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Value
I don't think Veradigm avoids charging for every little thing. I know they have a business to run,...
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Loyalty, Product
I am used to Veradigm Ambulatory Suite, so it probably would be my number-one consideration if I...
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Culture
Eventually, Veradigm keeps all of their promises. We had a bit of a problem getting some billing...
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Relationship
Veradigm is good when we get them on the phone for support, but we can't understand them. They are...
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Product
Veradigm tries as hard as they can to make everything talk, but it would be nice if they could get a...
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Relationship
It would be nice to have a particular Veradigm manager that we knew we could call because what we...
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Relationship, Operations
We are pretty pleased with Veradigm. They give us good, fairly prompt service. When we have any...
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Value
Veradigm is hard to work with, and they have a lot of fees for every little thing, but their product...
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Product, Value
I would not buy Veradigm Ambulatory Suite again. I have a very small practice, and the solution is...
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Operations, Value
Veradigm's training is bad. It is expensive and not great. They want to charge us for every little...
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Product
Veradigm has a great product. The current functionality is pretty good. It is not perfect, but it is...
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Product
I would prefer the focus be on enhancing the product's usability rather than trying to be everything...
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Relationship, Product
Veradigm has supposedly streamlined their products, compared to when the vendor was called...
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Relationship, Product
Veradigm doesn’t have much that is new other than the logo. The logo is exciting and beautiful....
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Value
In terms of charges, Veradigm has gotten a lot better. A few years ago, Veradigm did nickel-and-dime...
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Product
Veradigm’s upgrades kill them. There are good things and bad things with Veradigm’s implementation...
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Operations
Veradigm’s training tends to not be in lockstep with their upgrades. And for a while, the training...
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Product
Veradigm Ambulatory Suite works pretty well. There are always defects and deficiencies, but for the...
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Loyalty, Relationship
Veradigm has a unique opportunity with its consolidation to be a leader in the market for the...
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