Veradigm EHR Commentary
Filtered view: (Over 75 Physicians)

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
View Advanced Filters
Advanced Filters
Size Filters
Ownership Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
CFO

Product

The system is fairly clunky. It doesn't have great workflows, but the comparable systems in the...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Loyalty, Product

One thing we have had to do is add on a bunch of third-party tools to enable us in population...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product, Value

We would like better functionality overall, both for the users and for the admins on the back end....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

When Veradigm has a release and tells us the changes that are coming, the changes are not...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We struggle quite a bit with Veradigm’s customer support. We get the runaround when we put a ticket...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Veradigm gives us a lot of promises for better support, better response times, patches, and changes...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

At the time we picked Veradigm EHR, it was the right product, but we have grown quicker than the...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Veradigm overcharges us for a lot of their interfaces. Veradigm already has the interfaces done, but...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

For smaller groups, Veradigm EHR is perfectly fine. It is very simple and intuitive to use. Our...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Veradigm EHR recently had an update that was supposed to do a bunch of stuff that it didn't do. We...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The system is very easy to use. Once we find out where the layout is, getting to what we need to get...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The way we get into the product is clunky. I just don't understand our setup, but because we have...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Buying the product again is a big no. I would choose another product I know over Veradigm EHR....

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

I might recommend Veradigm EHR for a small practice with limited funds and a few providers; that...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The big problem with Veradigm’s support team is the canned answers. It would be better if the team...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

With some vendors that we work with, the upper-level management team seems unreachable. With...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

There are things that Veradigm has done really well, but other times, the vendor doesn't even want...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Veradigm wants to charge us a large amount for every interface, even if the interfaces are just...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Veradigm’s implementation services are pretty good. The vendor has come a long way over the years. I...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

Veradigm has increased their design and other functionalities. The vendor has made some progress...

Aug 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

I am satisfied with Veradigm EHR, and when we had a choice to switch away from Veradigm EHR, the...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Veradigm EHR only does authorizations, so it doesn’t have a full referral module. We have to use an...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles