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User Commentary
Product
Apart from one or two issues, Veradigm EHR does what it says on the tin, but those one or two issues...
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Relationship, Product
The updates for Veradigm EHR are not timely. They are late with risk adjustment and population...
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Relationship
One of our providers who has used Allscripts for years wants to help make Allscripts better and...
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Product, Value
The forced password change is irritating. That is something that wasn't told to the IT team....
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Operations
When Veradigm EHR moved to the cloud, everything seemed to be going well, but we now have two PM...
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Loyalty
If we were to choose again, we would probably look at different vendors for our EHR. We have grown...
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Product
Using Veradigm EHR is just a lot of clicking. It is very clunky. We asked for a lot of product...
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Relationship, Operations, Product
It seems like every time we do an upgrade, it breaks a lot of things. It would be nice for Veradigm...
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Relationship, Product
With Veradigm EHR, Veradigm does a lot of development, but the development is not always complete in...
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Relationship
How Veradigm does enhancement requests is broken. They have a client connect where people can vote...
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Relationship
I have had great meetings with Veradigm, and they have assigned people to work on my cases. We don't...
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Product
I love Veradigm EHR. I wouldn't look at any other EHRs. Veradigm EHR is really good. Everyone is...
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Loyalty, Value
There has just been a steady decline in the functionality, the user experience, and the support...
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Operations
Typically, Veradigm will train us on the bare minimum but not actually give us more insight. We...
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Loyalty, Product
I really like Veradigm EHR. The only thing that I could see our organization looking at differently...
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Relationship
Veradigm is good at being proactive. Veradigm works very hard, and if they don't have an answer,...
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Loyalty, Product
The only thing that could be easier is the bidirectional thing with the immunization registry. I...
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Product
I would not buy Veradigm EHR again. There is not a lot of flexibility in it. For example, we cannot...
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Relationship, Product
I would like access to Veradigm’s reports. They have a lot of reports, but I can use only a small...
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Value
I have been pretty happy with a couple of things regarding Veradigm’s training. We implemented some...
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Loyalty, Product
There is a small change coming up in Veradigm EHR that I'm excited about. There is going to be an...
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Product
The system is fairly clunky. It doesn't have great workflows, but the comparable systems in the...
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Loyalty, Product
One thing we have had to do is add on a bunch of third-party tools to enable us in population...
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Value
Billing statements are an atrocity when we have multiple providers coming into the practice at...
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Relationship
I would absolutely buy the product again. We have to create new servers, and there is a lot that...
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Operations, Product
I don't really need Veradigm’s training, but I know they offer it. Our end users know the product so...
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Product
I have rarely heard any positives about Veradigm EHR from the providers. It is basically the same...
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Relationship
I put in a ticket for support after trying to troubleshoot everything that I possibly can. Getting...
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Product, Value
We would like better functionality overall, both for the users and for the admins on the back end....
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Relationship, Product
When Veradigm has a release and tells us the changes that are coming, the changes are not...
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Relationship
We struggle quite a bit with Veradigm’s customer support. We get the runaround when we put a ticket...
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Relationship
Veradigm gives us a lot of promises for better support, better response times, patches, and changes...
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