Veradigm EHR Commentary
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Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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User Commentary

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VP/Other Executive

Product

Apart from one or two issues, Veradigm EHR does what it says on the tin, but those one or two issues...

Dec 2024
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VP/Other Executive

Relationship, Product

The updates for Veradigm EHR are not timely. They are late with risk adjustment and population...

Dec 2024
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VP/Other Executive

Relationship

One of our providers who has used Allscripts for years wants to help make Allscripts better and...

Dec 2024
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VP/Other Executive

Product, Value

The forced password change is irritating. That is something that wasn't told to the IT team....

Dec 2024
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VP/Other Executive

Operations

When Veradigm EHR moved to the cloud, everything seemed to be going well, but we now have two PM...

Dec 2024
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Manager

Loyalty

If we were to choose again, we would probably look at different vendors for our EHR. We have grown...

Jun 2024
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Manager

Product

Using Veradigm EHR is just a lot of clicking. It is very clunky. We asked for a lot of product...

Jun 2024
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Manager

Relationship, Operations, Product

It seems like every time we do an upgrade, it breaks a lot of things. It would be nice for Veradigm...

Jun 2024
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Manager

Relationship, Product

With Veradigm EHR, Veradigm does a lot of development, but the development is not always complete in...

May 2024
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Manager

Relationship

How Veradigm does enhancement requests is broken. They have a client connect where people can vote...

May 2024
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Manager

Relationship

I have had great meetings with Veradigm, and they have assigned people to work on my cases. We don't...

May 2024
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Manager

Product

I love Veradigm EHR. I wouldn't look at any other EHRs. Veradigm EHR is really good. Everyone is...

May 2024
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Director

Loyalty, Value

There has just been a steady decline in the functionality, the user experience, and the support...

May 2024
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Director

Operations

Typically, Veradigm will train us on the bare minimum but not actually give us more insight. We...

May 2024
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Nurse

Loyalty, Product

I really like Veradigm EHR. The only thing that I could see our organization looking at differently...

May 2024
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Nurse

Relationship

Veradigm is good at being proactive. Veradigm works very hard, and if they don't have an answer,...

May 2024
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Nurse

Loyalty, Product

The only thing that could be easier is the bidirectional thing with the immunization registry. I...

May 2024
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CEO/President

Product

I would not buy Veradigm EHR again. There is not a lot of flexibility in it. For example, we cannot...

Apr 2024
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CEO/President

Relationship, Product

I would like access to Veradigm’s reports. They have a lot of reports, but I can use only a small...

Apr 2024
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CEO/President

Value

I have been pretty happy with a couple of things regarding Veradigm’s training. We implemented some...

Apr 2024
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CEO/President

Loyalty, Product

There is a small change coming up in Veradigm EHR that I'm excited about. There is going to be an...

Apr 2024
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CFO

Product

The system is fairly clunky. It doesn't have great workflows, but the comparable systems in the...

Mar 2024
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CFO

Loyalty, Product

One thing we have had to do is add on a bunch of third-party tools to enable us in population...

Mar 2024
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VP/Other Executive

Value

Billing statements are an atrocity when we have multiple providers coming into the practice at...

Jan 2024
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Analyst/Coordinator

Relationship

I would absolutely buy the product again. We have to create new servers, and there is a lot that...

Jan 2024
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Analyst/Coordinator

Operations, Product

I don't really need Veradigm’s training, but I know they offer it. Our end users know the product so...

Jan 2024
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Analyst/Coordinator

Product

I have rarely heard any positives about Veradigm EHR from the providers. It is basically the same...

Jan 2024
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Analyst/Coordinator

Relationship

I put in a ticket for support after trying to troubleshoot everything that I possibly can. Getting...

Jan 2024
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Analyst/Coordinator

Product, Value

We would like better functionality overall, both for the users and for the admins on the back end....

Dec 2023
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Analyst/Coordinator

Relationship, Product

When Veradigm has a release and tells us the changes that are coming, the changes are not...

Dec 2023
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Analyst/Coordinator

Relationship

We struggle quite a bit with Veradigm’s customer support. We get the runaround when we put a ticket...

Dec 2023
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Analyst/Coordinator

Relationship

Veradigm gives us a lot of promises for better support, better response times, patches, and changes...

Dec 2023
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