Veradigm EHR Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Relationship
Veradigm's support people are pretty quick with emails and phone calls. Sometimes, we have to go...
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Product
Improvements are needed in Veradigm EHR's patient messaging system to allow users to finish messages...
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Relationship
Veradigm has definitely made improvements to the system, and they have other things that are up and...
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Product
Veradigm EHR is integrated with our lab, and it works fine with that and our immunization things....
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Product
Veradigm EHR is really easy to navigate. The system makes sense to me.
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Value
Veradigm EHR is expensive for what it is, and I feel like Veradigm nickel-and-dimes us a bit more...
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Operations
We don't get any ongoing training from the vendor. We have to pay for that training, and that is...
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Operations, Product
Our providers absolutely love Veradigm EHR. They think it is easy to use. They really like that they...
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Relationship
We will put in quite a few tickets for issues that happen in the system, only for the vendor to tell...
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Relationship
Veradigm really takes what their customers say into consideration. It may take them a really long...
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Loyalty
I have been on Veradigm EHR for years. I know it so well that it would be my number-one choice if I...
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Relationship
Veradigm seems to have more of a grasp on the changes that they are making in the upgrades and how...
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Relationship
The support is a bit lacking at this point. It takes a while to get stuff done. It is hard to...
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Value
When it comes to receiving our money’s worth with the product, I always feel like there is a little...
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Product
Apart from one or two issues, Veradigm EHR does what it says on the tin, but those one or two issues...
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Relationship, Product
The updates for Veradigm EHR are not timely. They are late with risk adjustment and population...
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Relationship
One of our providers who has used Allscripts for years wants to help make Allscripts better and...
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Product, Value
The forced password change is irritating. That is something that wasn't told to the IT team....
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Operations
When Veradigm EHR moved to the cloud, everything seemed to be going well, but we now have two PM...
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Loyalty
If we were to choose again, we would probably look at different vendors for our EHR. We have grown...
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Product
Using Veradigm EHR is just a lot of clicking. It is very clunky. We asked for a lot of product...
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Relationship, Operations, Product
It seems like every time we do an upgrade, it breaks a lot of things. It would be nice for Veradigm...
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Relationship, Product
With Veradigm EHR, Veradigm does a lot of development, but the development is not always complete in...
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Relationship
How Veradigm does enhancement requests is broken. They have a client connect where people can vote...
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Relationship
I have had great meetings with Veradigm, and they have assigned people to work on my cases. We don't...
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Product
I love Veradigm EHR. I wouldn't look at any other EHRs. Veradigm EHR is really good. Everyone is...
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Loyalty, Value
There has just been a steady decline in the functionality, the user experience, and the support...
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Operations
Typically, Veradigm will train us on the bare minimum but not actually give us more insight. We...
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Loyalty, Product
I really like Veradigm EHR. The only thing that I could see our organization looking at differently...
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Relationship
Veradigm is good at being proactive. Veradigm works very hard, and if they don't have an answer,...
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Loyalty, Product
The only thing that could be easier is the bidirectional thing with the immunization registry. I...
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