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Veradigm EHR Commentary
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Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I can definitely appreciate that Veradigm’s general management services (GMS) have improved....
With Veradigm EHR, the provider can go into the activity page, see their patient's problem list, ask...
Veradigm’s service has definitely improved. For lack of a better term, they have cleaned house; they...
Veradigm is definitely being more transparent with the things that are coming out of the pipeline,...
The current version of Veradigm's EHR is lacking. We are looking forward to the version upgrade to...
Veradigm has an upcoming release, and I'm hoping to see some improvements that we discussed and...
Veradigm doesn't have the best training program. There is a training platform that we have access...
I struggle with Veradigm's support. My tickets sometimes sit for days without getting serviced, and...
Commentary Summary
Comment Type Breakout