Veradigm EHR Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Operations
Veradigm doesn't have the best training program. There is a training platform that we have access...
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Relationship
I struggle with Veradigm's support. My tickets sometimes sit for days without getting serviced, and...
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Loyalty, Product
We are long-term customers. Veradigm EHR's core software has not changed for over 10 years. New...
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Operations, Product, Value
Our organization took a lot of liberties with configuration that have made our organization less...
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Product
By using multiple solutions from Veradigm, we have the ability to access data, integrations between...
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Relationship
Veradigm's support people are pretty quick with emails and phone calls. Sometimes, we have to go...
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Product
Improvements are needed in Veradigm EHR's patient messaging system to allow users to finish messages...
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Relationship
Veradigm has definitely made improvements to the system, and they have other things that are up and...
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Product
Veradigm EHR is integrated with our lab, and it works fine with that and our immunization things....
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Product
Veradigm EHR is really easy to navigate. The system makes sense to me.
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Value
Veradigm EHR is expensive for what it is, and I feel like Veradigm nickel-and-dimes us a bit more...
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Operations
We don't get any ongoing training from the vendor. We have to pay for that training, and that is...
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Operations, Product
Our providers absolutely love Veradigm EHR. They think it is easy to use. They really like that they...
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Relationship
We will put in quite a few tickets for issues that happen in the system, only for the vendor to tell...
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Relationship
Veradigm really takes what their customers say into consideration. It may take them a really long...
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Loyalty
I have been on Veradigm EHR for years. I know it so well that it would be my number-one choice if I...
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Relationship
Veradigm seems to have more of a grasp on the changes that they are making in the upgrades and how...
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Relationship
The support is a bit lacking at this point. It takes a while to get stuff done. It is hard to...
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Value
When it comes to receiving our money’s worth with the product, I always feel like there is a little...
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