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Veradigm Practice Management Commentary
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Subject Expert
Eder Lagemann
VP of Engagement
KLAS VP of Engagement - Eder Lagemann
 

Commentary Summary

Comment Type Breakout

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Neutral
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User Commentary

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Manager

Veradigm has a new ticketing system, and sometimes it can take a while for them to get to the...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Veradigm’s PM system is easy to use. I really don't have any gripes about the system. It's easy to...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We're satisfied with Veradigm’s training. They usually give us release notes, and that's about it.

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Veradigm Practice Management hasn't changed in years. The changes the vendor does make often don't...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

Veradigm’s support used to be pretty good, but they've gone to a new support system, which is just...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

We've used Veradigm for a long time, and we have a lot of other back-end stuff that's already...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

We've tried to do training with Veradigm before, and they really only do one-on-one training, but...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

I work with Veradigm’s developers a lot, and they are very open to coming up with solutions for the...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

I would like to see Veradigm improve the general enhancements in their upcoming patches for the...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Veradigm's system is behind when it comes to its abilities and where other systems are. The...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Veradigm’s support people handle things really quickly. I feel like they work toward a solution even...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We will likely just stay with Veradigm Practice Management. I don't have any problems with it. There...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

We had some issues and are still having a few ongoing issues with a couple of our interfaces not...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

It seems like every time we want to do something, Veradigm wants to add it on, and I just feel like...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

I think the reporting in Veradigm Practice Management could be better. Veradigm Practice Management...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Once people know how to use Veradigm Practice Management, it is easy. Veradigm Practice Management...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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