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Veradigm Practice Management Commentary
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Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Veradigm has a new ticketing system, and sometimes it can take a while for them to get to the...
Veradigm’s PM system is easy to use. I really don't have any gripes about the system. It's easy to...
We're satisfied with Veradigm’s training. They usually give us release notes, and that's about it.
Veradigm Practice Management hasn't changed in years. The changes the vendor does make often don't...
Veradigm’s support used to be pretty good, but they've gone to a new support system, which is just...
We've used Veradigm for a long time, and we have a lot of other back-end stuff that's already...
We've tried to do training with Veradigm before, and they really only do one-on-one training, but...
I work with Veradigm’s developers a lot, and they are very open to coming up with solutions for the...
I would like to see Veradigm improve the general enhancements in their upcoming patches for the...
Veradigm's system is behind when it comes to its abilities and where other systems are. The...
Commentary Summary
Comment Type Breakout