Veradigm Practice Management Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
Interoperability is a big area of opportunity for Veradigm. The overall user experience in the...
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Product
We use Veradigm Practice Management as our full practice management solution. We use it for...
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Product
If I knew everything I know now, I would definitely compare Veradigm with other vendors so that we...
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Value
Veradigm doesn't avoid charging for every little thing at all. They are charging me for every...
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Relationship
Veradigm does not keep all their promises. We get a lot of pushback when it comes to automation. A...
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Loyalty, Relationship
We are in a better place with Veradigm this year. They are coming around to doing some automations...
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Loyalty, Product
We had to use a third party for patient check-in because the vendor’s mobile check-in wasn't ready...
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Loyalty
A year from now my overall satisfaction would be the same. I mean, the group is growing, but the...
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Operations, Product
Veradigm is good with integrations. Integrations are a fairly seamless process. I really don't have...
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Product
Veradigm doesn't really know the full extent of upgrades, and it takes the tickets afterward for...
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Loyalty
Whether Veradigm Practice Management is part of our long-term plans is a hard question because right...
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Relationship
When Veradigm was a different company, I ended up talking to the president of the company about an...
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Operations
There are things Veradigm could improve regarding training. They have something that we can...
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Value
Every time we have a license or a new doctor comes, we get charged. We get charged for a lot of...
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Relationship
We really don’t have a lot of proactive stuff going on with Veradigm. Their answer is that we should...
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Product
If we look at what Epic, athenahealth, even MEDITECH, and NextGen Healthcare offer, Verdigm Practice...
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Relationship, Product
Veradigm doesn’t support Microsoft 365, which has been out for a while. We need to relieve some of...
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Relationship
Regarding implementations, Veradigm is almost laissez-faire about them. We are going through an...
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Relationship, Value
Veradigm doesn't promise anything. We just have a hard time getting them to do anything. That is...
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Product
I would tell others looking at Veradigm Practice Management that the product works. It does what it...
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Product
Veradigm Practice Management is antiquated. It looks old. It needs a lot of improvement. There are a...
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Relationship
My biggest complaint with Veradigm’s support people is that I bring an issue to them, like something...
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Relationship
Veradigm has reached out to me saying something is going to happen. I would like to see Veradigm...
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Product
The system was designed for primary care, and it works for that, but it is very difficult for...
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Loyalty
Veradigm Practice Management isn't necessarily part of our long-term plans. I don't know when, but I...
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Product
We are very happy with Veradigm Practice Management. It is fairly easy to use, and we have gotten...
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Relationship, Product
Veradigm has mastered enhancement requests way better in Veradigm Practice Management than they have...
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Relationship, Operations
Right now, I have dozens of open cases with Veradigm’s support team, and the majority of them are...
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Product
We have lots of portals with Veradigm, and they work great. I would only consider Veradigm Practice...
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Product
Veradigm Practice Management works well, but the process is slow to get any enhancements to it or...
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Value
With Veradigm, there is going to be some type of add-on product fee for any little feature we want,...
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Relationship, Operations, Product
We recently went through an upgrade and a migration to a different cloud environment that was hosted...
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Product
Veradigm Practice Management is interoperable with other systems. But it is really good at that...
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