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Veradigm Practice Management Commentary
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Chris Clune
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KLAS Research Director - Chris Clune
 
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User Commentary

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Director

Product

The system was designed for primary care, and it works for that, but it is very difficult for...

Sep 2024
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Director

Loyalty

Veradigm Practice Management isn't necessarily part of our long-term plans. I don't know when, but I...

Sep 2024
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Manager

Product

We are very happy with Veradigm Practice Management. It is fairly easy to use, and we have gotten...

Aug 2024
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Manager

Relationship, Product

Veradigm has mastered enhancement requests way better in Veradigm Practice Management than they have...

Jun 2024
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Manager

Relationship, Operations

Right now, I have dozens of open cases with Veradigm’s support team, and the majority of them are...

May 2024
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Manager

Product

We have lots of portals with Veradigm, and they work great. I would only consider Veradigm Practice...

May 2024
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Manager

Product

Veradigm Practice Management works well, but the process is slow to get any enhancements to it or...

May 2024
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Manager

Value

With Veradigm, there is going to be some type of add-on product fee for any little feature we want,...

May 2024
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Director

Relationship, Operations, Product

We recently went through an upgrade and a migration to a different cloud environment that was hosted...

May 2024
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Director

Product

Veradigm Practice Management is interoperable with other systems. But it is really good at that...

May 2024
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Manager

Relationship, Product

Veradigm does the best that they can to keep promises. We have worked closely with them on different...

Feb 2024
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Manager

Loyalty, Product

Veradigm is making the whole application look more modern. Our users are getting younger and...

Feb 2024
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Manager

Relationship

We have a client manager, so if we don't get what we need, there is a path to escalation. That is...

Feb 2024
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Analyst/Coordinator

Relationship, Operations, Product

Ease of use is one of Veradigm Practice Management's strengths. It is especially easy for us to...

Feb 2024
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Analyst/Coordinator

Product

If I were to give the vendor some suggestions for improvement, I would suggest that they revamp...

Feb 2024
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VP/Other Executive

Product, Value

Veradigm Practice Management has robust reporting capabilities. It has an add-on option that is nice...

Jan 2024
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Director

Product

I'm not sure whether this is the fault of Veradigm Practice Management or a system it integrates...

Jan 2024
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Director

Product

We could have an endless explanation about why Veradigm Practice Management doesn’t function as best...

Jan 2024
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Director

Product

Veradigm has tasking queues where our vendors can ask coders to do things, and those queues are...

Jan 2024
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Analyst/Coordinator

Product

Veradigm Practice Management is my baby. It is the product that I know, trust, and believe in. It...

Jan 2024
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Analyst/Coordinator

Culture, Value

We get quite a few bills from Veradigm, and our client services manager with them actually came to...

Jan 2024
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Analyst/Coordinator

Product

Veradigm Practice Management is archaic. It is not very updated; it is not a web-based system. There...

Dec 2023
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Analyst/Coordinator

Product

I like the simplicity of being able to do the steps we need to do in Veradigm Practice Management....

Dec 2023
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Director

Culture

We were sold one thing, but the system that we actually implemented was another thing. We were told...

Dec 2023
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Director

Value

Veradigm nickel-and-dimes us for everything. We need things that are outside of the vendor's normal...

Dec 2023
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Director

Product

The biggest areas of opportunity that the vendor has would be with integration and with upgrading...

Dec 2023
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Director

Relationship

When we escalate things with the vendor, those things go pretty well, but a lot of the time, we have...

Dec 2023
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Director

Relationship

If I were to talk to someone about the system, they would have their own list of questions about...

Dec 2023
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Director

Operations, Product

One of the challenges that we face is education for staff members about new features in Veradigm....

Nov 2023
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Director

Product

The system is basic, but it is tried and true. It has flexible scheduling options. The vendor has...

Nov 2023
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Director

Product

The process of creating schedules in Veradigm's system is pretty good. Veradigm's system looks like...

Nov 2023
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Director

Relationship

Veradigm sends out a fairly reasonable amount of communication about things. They also identify...

Nov 2023
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Analyst/Coordinator

Operations, Product

Veradigm Practice Management is user friendly, and people know it already. It is easy and just a...

Nov 2023
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Analyst/Coordinator

Product

We are at Veradigm’s mercy for their upgrades and everything, and it would be nice if we had a...

Nov 2023
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Manager

Loyalty

We made a change to our locations that is supposed to take place soon, and we are supposed to have a...

Nov 2023
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Manager

Culture, Relationship

Veradigm doesn’t keep all promises. That issue is related to their new products and their sales...

Oct 2023
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Manager

Product

Veradigm could integrate the patient intake and registration pieces with a texting piece. There is a...

Oct 2023
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Manager

Product

The core functions are user friendly and intuitive. What makes them user friendly and intuitive is...

Oct 2023
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Manager

Culture, Relationship, Operations

The vendor has some services that we haven't found out about until after we have needed them. In the...

Oct 2023
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Manager

Product

There are times when Veradigm has new technology that they put out that we have to upgrade to in...

Oct 2023
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Manager

Relationship

We have a pretty good relationship with Veradigm. They are excellent, and they check on us...

Oct 2023
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Manager

Value

Veradigm contracts things, and they just got out of the hardware world. However, instead of charging...

Oct 2023
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Manager

Value

Veradigm's system is expensive. We pay a lot of money for it, and we feel like we shouldn't have to...

Oct 2023
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