RLDatix Credentialing (Primarily Services) Commentary
Filtered view: All
Subject Expert
Niel Oscarson
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
RLDatix Credentialing is a lot more user friendly than another solution I have used. As far as...
Login or Create an Account to see details.
Product
Verge Health has updates fairly often, and the credentialing updates are helpful, but sometimes I...
Login or Create an Account to see details.
Relationship, Product
At least in the beginning, Verge Health was pretty flexible when we said that something just didn't...
Login or Create an Account to see details.
Product
Verge Health has not done as well as I had hoped they would when it comes to helping us integrate....
Login or Create an Account to see details.
Relationship
We have a pretty good response from Verge Health. They show they care, and they try to do as much as...
Login or Create an Account to see details.
Relationship, Operations
We have a regular meeting with the Verge Health credentialing people, so they are there to support...
Login or Create an Account to see details.
Loyalty
One reason we bought RLDatix Credentialing and another solution from Verge Health is that we were...
Login or Create an Account to see details.
Value
Verge Health definitely tries to work with us with charges. We have a lot of locums here, and since...
Login or Create an Account to see details.
Relationship
Verge Health tries their best to communicate with the providers, but they are a third party, and...
Login or Create an Account to see details.
Relationship, Product
For the most part, the problem that we have with Verge Health is staffing issues. There is a lot of...
Login or Create an Account to see details.
Value
Verge Health overcharges for their credentialing services.
Login or Create an Account to see details.
Loyalty, Relationship
We are looking at changing our credentialing vendor because Verge Health's customer service has gone...
Login or Create an Account to see details.
Relationship, Product
Verge Health isn't as excellent as they professed to be in the beginning. There has been a lack of...
Login or Create an Account to see details.
Relationship, Product
With the system, we can get in and find things for the most part, but the vendor doesn't always put...
Login or Create an Account to see details.
Relationship
A lot of times, one particular provider can get overwhelmed with the sheer number of things to do...
Login or Create an Account to see details.
Relationship
With Verge Health, I would recommend collaborating, talking, and communicating well with them. I...
Login or Create an Account to see details.
Relationship
Verge Health is more attentive than they have been in the past.
Login or Create an Account to see details.
Product
There are some great and delightful things about the database, and then there is some stuff that is...
Login or Create an Account to see details.
Relationship
If we are requesting help with something or want something improved, we have to put it online. And...
Login or Create an Account to see details.
Operations
We have been in situations where one of the big executives is in a meeting because we are...
Login or Create an Account to see details.
Culture
We were promised there would be a provider enrollment piece to this product, and after it was...
Login or Create an Account to see details.
Relationship, Operations
There was a short period when we had someone on the vendor side and things were actually getting...
Login or Create an Account to see details.
Product
With the capabilities of this database, it feels like more than one application to a physician...
Login or Create an Account to see details.
Product
Privileging isn't great, but the one thing for physicians is if we have a large privilege card built...
Login or Create an Account to see details.
Product
The reporting is very simple. If I want to report something that shows all hospitals together for...
Login or Create an Account to see details.
Product
On the vendor’s side, they are still doing a lot of manual entry of stuff after the physician...
Login or Create an Account to see details.
Loyalty
RLDatix Credentialing is not part of our long-term plans. We would like to find something that...
Login or Create an Account to see details.
Relationship, Product
Verge Health has made some improvements and worked to give us the things we need to make things run...
Login or Create an Account to see details.
Relationship
I would like to see Verge Health have better communication among their staff and the people they...
Login or Create an Account to see details.
Operations, Value
Verge Health doesn't provide training, but there is nothing they need to train us on unless they...
Login or Create an Account to see details.
Relationship
I don't know what promises Verge Health has made to us, but their goals sometimes fall a bit short....
Login or Create an Account to see details.
Product
The system works well for us. Our turnaround times continue to be very satisfactory for new...
Login or Create an Account to see details.
Relationship, Operations
Our lead person from Verge Health left, so we have transitioned our people. The system has always...
Login or Create an Account to see details.
Relationship
The people we have working with us from Verge Health are lovely. We consider them to be an extension...
Login or Create an Account to see details.
Relationship
If I were to recommend RLDatix to a friend, I would tell them the company is good but not amazing....
Login or Create an Account to see details.
Value
File turnaround times and the accuracy of the data when we run a report could be improved. We would...
Login or Create an Account to see details.
Relationship
We meet regularly with our account representatives from Verge Health, and they are pretty good at...
Login or Create an Account to see details.
Product
RLDatix Credentialing is a great product. I have worked with other credentialing software, and...
Login or Create an Account to see details.
Relationship
Things are going well for the most part with RLDatix Credentialing. The transition from Verge Health...
Login or Create an Account to see details.
Value
Our primary concern is that we are being charged rush fees when the vendor shouldn’t necessarily...
Login or Create an Account to see details.
Relationship, Operations
Before COVID-19, there were some areas Verge Health could have improved, but they were doing a...
Login or Create an Account to see details.
Relationship
I wouldn't purchase RLDatix Credentialing again due to poor performance. I had hoped in making the...
Login or Create an Account to see details.
Relationship
Verge Health fails because they aren't properly staffed and trained. I meet with my contacts pretty...
Login or Create an Account to see details.
Value
For a while, Verge Health was charging an extra fee for anything they construed as a rush file, but...
Login or Create an Account to see details.
Product
RLDatix Credentialing is super easy for everybody. I really like the product. It is really simple...
Login or Create an Account to see details.
Product
Verge Health’s reporting is difficult, and we can't even enter some things that we need to report on...
Login or Create an Account to see details.
Operations
When Verge Health did the upgrades, their end benefited more than ours because I didn't really see a...
Login or Create an Account to see details.
Relationship
I'm a bit hands on with Verge Health’s trainers. They still help me out just a bit, but I have to...
Login or Create an Account to see details.
Product, Value
The system is a bit outdated. It requires a lot of manual work. It is user friendly, but if I want...
Login or Create an Account to see details.
Relationship
I give Verge Health a super high rating because they are such a blessing. The functionality of the...
Login or Create an Account to see details.
Relationship, Product
I wouldn't say anything needs to be improved in RLDatix Credentialing other than small things in the...
Login or Create an Account to see details.
Relationship
My experience with Verge Health has been one of the best experiences I have ever had working with...
Login or Create an Account to see details.
Operations, Product
We have had no recent upgrades to the system, and as far as I can understand it, when the vendor...
Login or Create an Account to see details.
Relationship
Verge Health’s trainers are not very customer friendly; they are very derogatory. They have an...
Login or Create an Account to see details.
Relationship
When I did contact someone at Verge Health, they tried to help, and they even attended some meetings...
Login or Create an Account to see details.
Product
I would consider RLDatix Credentialing again if it had better functionality and deliverables. The...
Login or Create an Account to see details.
Culture, Value
With RLDatix Credentialing, the cost is what is in the agreement. We pay a big contract amount, and...
Login or Create an Account to see details.
​
Featured Report
Preferences