All Categories chevron icon Healthcare Operations chevron icon ERP & Human Capital Management chevron icon Credentialing

RLDatix Credentialing (Primarily Services) Commentary
Filtered view: All

Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

Add Bookmark   Bookmark

Commentary Summary

Positive
##
Neither
##
Negative
##
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Analyst/Coordinator

Relationship

I have nothing but excellent things to say about all the people I work with from RLDatix. When I...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

RLDatix drives efficiency because I currently have frequent meetings with the vendor and our...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The system's integration is great because it works with the medical staff and all our bylaws....

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

RLDatix only charges us for what we have. When I put in an urgent request that needs to be...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

RLDatix’s website is excellent. I have not had any issues with the system. I'm always able to get...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

RLDatix handles the processing of initial appointments and reappointments, and that takes the burden...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

RLDatix offered in-person training. We sat in one room, and they took us around and showed us...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I still use spreadsheets because every report and all of the things that come out of RLDatix...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We are replacing RLDatix Credentialing. We are going to be leaving it as soon as our contract ends...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

RLDatix didn't have any type of training available from the start. We didn't have a training module,...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

RLDatix’s support wasn’t too good. I just referred staff members to the customer service line, but I...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

There are some things we can't change or do in RLDatix Credentialing, so we are limited in terms of...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Ever since I learned about the platform and interacted with RLDatix, they have been amazing. My...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Value

Every time we have an expedited file for RLDatix Credentialing, we have to pay an additional fee for...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

RLDatix's leaders have been responsive and have engaged with the issues we have identified. Our...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

We are not very happy with RLDatix right now. We don't have the control necessary to view...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

We are leaving the system because we do delegated credentialing with payers, and RLDatix's platform...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Our initial training from RLDatix wasn't sufficient for our staff members to feel like they were...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

We wouldn't buy the system again because we had a lot of issues with the timeliness of provider...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

I don't know whether RLDatix Credentialing is part of our long-term plans because our organization...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Our visibility into status tracking with RLDatix Credentialing is easy to do for the medical staff...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

RLDatix tries really hard to keep promises. I have recommended RLDatix Credentialing, and I say with...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Our physicians don't manage their own credentials at all because RLDatix Credentialing is not...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

Verge Health has a lot more data that is going to be pulled into the credentialing system and that...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Verge Health is always super supportive when I ask for something. I also have my own credentials...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

When an auditor wants to audit a file on a certain person, I can quickly pull up that file and...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

RLDatix Credentialing is a lot more user friendly than another solution I have used. As far as...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Verge Health has updates fairly often, and the credentialing updates are helpful, but sometimes I...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

At least in the beginning, Verge Health was pretty flexible when we said that something just didn't...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

Verge Health has not done as well as I had hoped they would when it comes to helping us integrate....

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We have a pretty good response from Verge Health. They show they care, and they try to do as much as...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations

We have a regular meeting with the Verge Health credentialing people, so they are there to support...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

One reason we bought RLDatix Credentialing and another solution from Verge Health is that we were...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

Verge Health definitely tries to work with us with charges. We have a lot of locums here, and since...

Nov 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Verge Health tries their best to communicate with the providers, but they are a third party, and...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

For the most part, the problem that we have with Verge Health is staffing issues. There is a lot of...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

Verge Health overcharges for their credentialing services.

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship

We are looking at changing our credentialing vendor because Verge Health's customer service has gone...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

Verge Health isn't as excellent as they professed to be in the beginning. There has been a lack of...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

With the system, we can get in and find things for the most part, but the vendor doesn't always put...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

A lot of times, one particular provider can get overwhelmed with the sheer number of things to do...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

With Verge Health, I would recommend collaborating, talking, and communicating well with them. I...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Verge Health is more attentive than they have been in the past.

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​