JiveX (Global) (Mostly Europe) Commentary
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Eder Lagemann
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User Commentary

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Director

Product, Product

I want the vendor to have their own reporting system, and an AI module should be integrated with...

Oct 2023
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CEO/President

Relationship, Relationship, Product, Product

VISUS tailors everything we want and is very strategic. They make changes and updates to our...

Sep 2023
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CEO/President

Operations, Operations

The vendor’s implementations are not great because we need days to merge or shift all the data and...

Sep 2023
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CEO/President

Product, Product

There are certain files that the product will only let us open on Windows computers and not on Mac...

Sep 2023
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Manager

Relationship, Relationship, Relationship, Relationship

The vendor's support team has short wait times, and the knowledge of VISUS' employees is good. VISUS...

Sep 2023
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Manager

Product, Product, Product, Product

I like that the product can be adjusted based on a user's wishes and that it is easy to use.

Sep 2023
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Manager

Product, Product, Product, Product

The biggest area for improvement in JiveX is the hanging protocols.

Sep 2023
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Manager

Culture, Culture, Relationship, Relationship

Compared to other vendors, VISUS is very approachable and easy to work with. They have the...

Sep 2023
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Manager

Loyalty, Loyalty, Product, Product

The only area where we are chasing VISUS and have been for quite a while, is their reporting. We...

Sep 2023
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Manager

Relationship, Relationship, Relationship, Relationship

VISUS' local liaison is a very nice company to deal with. They are usually able to help us, and they...

Aug 2023
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Manager

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

Compared to bigger radiology PACS, the possibilities of what we can do with JiveX are limited. VISUS...

Aug 2023
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Manager

Relationship, Relationship, Relationship, Relationship

Having a local liaison for VISUS sometimes makes things difficult because VISUS really decides what...

Aug 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

One of the best things about VISUS is that they are constantly developing things. We like the...

Aug 2023
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Analyst/Coordinator

Operations, Operations, Operations, Operations

VISUS needs to provide more online training options for system administrations tied to new releases...

Aug 2023
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Analyst/Coordinator

Relationship, Relationship, Relationship, Relationship

VISUS has incredibly friendly first-level support people, and there is a high level of...

Aug 2023
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Analyst/Coordinator

Product, Product, Product, Product

JiveX is a very intuitive product to administer.

Aug 2023
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Manager

Product, Product, Product, Product

JiveX is strong in its simplicity and therefore extremely suitable as a PACS in most hospitals in...

Aug 2023
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Manager

Product, Product, Product, Product

VISUS could professionalize the GUI for both end users and admins. Manuals are nonexistent or very...

Aug 2023
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Manager

Operations, Operations, Operations, Operations

The areas of improvement are training, documentation, and the customer portal. There is very limited...

Aug 2023
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Director

Product, Product, Product, Product

The biggest strengths of JiveX are the system speed and integration capabilities with existing HISs.

Aug 2023
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Director

Culture, Culture, Culture, Culture, Product, Product, Product, Product

The vendor could increase the functionality available under the basic license.

Aug 2023
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Manager

Relationship, Relationship, Relationship, Relationship

The vendor is friendly and has a competent support team and a product management team that takes...

Apr 2023
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Director

Product, Product, Product, Product, Product, Product, Product, Product

JiveX’s functionality is perfect. It is really user friendly. I have tried a few different PACS...

Apr 2023
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Director

Relationship, Relationship, Relationship, Relationship, Relationship, Relationship, Relationship, Relationship

I have a good connection with the contact person from the vendor who works on the product. The...

Apr 2023
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Manager

Culture, Culture, Culture, Culture, Product, Product, Product, Product, Value, Value, Value, Value

JiveX as a product is less mature than other products that we have. However, I would immediately buy...

Mar 2023
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Manager

Relationship, Relationship, Relationship, Relationship

VISUS' support staff members are almost perfect. If I put in a ticket today, I would probably get an...

Mar 2023
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CIO

Product, Product, Product, Product

JiveX is a Swiss Army knife for administration processes; we can do everything with the product...

Mar 2023
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CIO

Relationship, Relationship, Relationship, Relationship

VISUS’ service is proactive. The vendor has a technical solution for remote monitoring, and the...

Mar 2023
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CIO

Relationship, Relationship, Relationship, Relationship, Product, Product, Product, Product

We are extremely satisfied because we have a long history with VISUS.

Mar 2023
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CIO

Loyalty, Loyalty, Loyalty, Loyalty

The acquisition through CompuGroup Medical makes our satisfaction go down a little; we are not...

Mar 2023
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CIO

Product, Product, Product, Product

I have to be critical of the ongoing development of web solutions. From my point of view, VISUS has...

Mar 2023
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CIO

Loyalty, Loyalty, Loyalty, Loyalty, Product, Product, Product, Product

We used JiveX before but not as our main PACS product. We are currently running on an old version of...

Mar 2023
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