JiveX (Global) (Mostly Europe) Commentary
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Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
Product
The biggest opportunities to improve JiveX would be to enhance the scan import gateway and refine...
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Culture, Value
If we were considering buying the solution again, we would compare it to the current market, and of...
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Operations, Product
The people who trained our doctors on the new features were very nice. The system is very easy to...
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Loyalty
The system is not integrated, and we were hoping to have some RIS functions out of it, but we don't...
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Relationship
The vendor contacts us and says when there is an update that needs to be run. Our satisfaction a...
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Culture, Relationship
There has been so much turnover at VISUS that we don't even know who to talk to. It took me several...
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Product
I would buy JiveX again for specific tasks, like mammography screening. The solution is great for that....
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Value
The vendor's maintenance costs are regularly increased. Supports, tools, and workarounds that used...
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Operations, Product
There is a high level of professionalism with VISUS. If I install an upgrade or an update to the...
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Relationship
VISUS' biggest opportunity for improvement is better support for PET and CT. They should have an...
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Relationship, Product
JiveX has simple and extensive configurability in addition to good service.
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Product
We like JiveX's user-friendly interface. It has good integration capabilities and image management...
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Relationship
The problem with VISUS is they are working with themselves. Since they were bought by CompuGroup...
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Product
Accessing information in JiveX is difficult. There are a lot of patients who want to take their...
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Loyalty, Product
If we had to choose a PACS today, we would evaluate what is available in the market compared to...
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Culture, Product, Value
The version of JiveX that we use doesn't have all the functions that JiveX normally offers, and when...
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Culture, Relationship
We work with a reseller for JiveX, and if we send an email, the support people respond almost...
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Loyalty
What we want from a PACS now is completely different from what we wanted years ago when we started...
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Culture, Relationship
We work with a reseller for JiveX, and we have gone to the support people about issues that they...
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Product
I would recommend JiveX to everybody. It is a good product if someone has all the available options....
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Loyalty
We don't have any plans to change PACS solutions right now, but once we have a new HIS, we will...
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Product
There are challenges with the integration in JiveX. One major challenge happens when a doctor clicks...
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Relationship, Product
Flexibility is VISUS' greatest strength. I like the versatility of the product.
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Product
The biggest opportunity for VISUS to improve is with the importing and scanning of data. Gateway...
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