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JiveX (Global) (Mostly Europe) Commentary
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Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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User Commentary

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Manager

Relationship, Relationship

The vendor's support team has short wait times, and the knowledge of VISUS' employees is good. VISUS...

Sep 2023
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(0)
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Manager

Product, Product

I like that the product can be adjusted based on a user's wishes and that it is easy to use.

Sep 2023
||
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Manager

Product, Product

The biggest area for improvement in JiveX is the hanging protocols.

Sep 2023
||
(0)
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Manager

Relationship, Relationship

VISUS' local liaison is a very nice company to deal with. They are usually able to help us, and they...

Aug 2023
||
(0)
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Manager

Relationship, Relationship, Product, Product

Compared to bigger radiology PACS, the possibilities of what we can do with JiveX are limited. VISUS...

Aug 2023
||
(0)
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Manager

Relationship, Relationship

Having a local liaison for VISUS sometimes makes things difficult because VISUS really decides what...

Aug 2023
||
(0)
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Analyst/Coordinator

Relationship, Relationship, Product, Product

One of the best things about VISUS is that they are constantly developing things. We like the...

Aug 2023
||
(0)
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Analyst/Coordinator

Operations, Operations

VISUS needs to provide more online training options for system administrations tied to new releases...

Aug 2023
||
(0)
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Analyst/Coordinator

Relationship, Relationship

VISUS has incredibly friendly first-level support people, and there is a high level of...

Aug 2023
||
(0)
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Analyst/Coordinator

Product, Product

JiveX is a very intuitive product to administer.

Aug 2023
||
(0)
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Manager

Product, Product

JiveX is strong in its simplicity and therefore extremely suitable as a PACS in most hospitals in...

Aug 2023
||
(0)
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Manager

Product, Product

VISUS could professionalize the GUI for both end users and admins. Manuals are nonexistent or very...

Aug 2023
||
(0)
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Manager

Operations, Operations

The areas of improvement are training, documentation, and the customer portal. There is very limited...

Aug 2023
||
(0)
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Director

Product, Product

The biggest strengths of JiveX are the system speed and integration capabilities with existing HISs.

Aug 2023
||
(0)
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Director

Culture, Culture, Product, Product

The vendor could increase the functionality available under the basic license.

Aug 2023
||
(0)
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Manager

Relationship, Relationship

The vendor is friendly and has a competent support team and a product management team that takes...

Apr 2023
||
(0)
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Director

Product, Product, Product, Product

JiveX’s functionality is perfect. It is really user friendly. I have tried a few different PACS...

Apr 2023
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(0)
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Director

Relationship, Relationship, Relationship, Relationship

I have a good connection with the contact person from the vendor who works on the product. The...

Apr 2023
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