VitalCare Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
We need better outcome reporting, and VitalTech’s solution does not have a way to identify a...
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Relationship, Product
VitalTech is great to work with. I have not had a single negative encounter with them. However,...
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Operations
Our onboarding and implementation initially were all done remotely. Every solution I have ever...
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Relationship, Product
We have not integrated with VitalCare, but that has not been any fault of VitalTech. They have been...
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Product
We have had some issues but not many. VitalTech offers several different device options, and there...
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Product
VitalTech has done some cool things in the time we have been with them. I work with another vendor,...
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Relationship
VitalTech has had some growing pains. When we call the support center. The support people are great,...
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Relationship
VitalTech sends out emails when they are going to do an update. We have had situations when things...
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Loyalty, Product
We are achieving the outcomes we expect. Due to the reporting, we are not able to measure things...
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Relationship
The support is very well supported by our account representative. If we have something that doesn't...
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