VitalCare Commentary
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Subject Expert
Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
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User Commentary

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Director

Loyalty, Product

We need better outcome reporting, and VitalTech’s solution does not have a way to identify a...

Feb 2024
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Director

Relationship, Product

VitalTech is great to work with. I have not had a single negative encounter with them. However,...

Feb 2024
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Director

Operations

Our onboarding and implementation initially were all done remotely. Every solution I have ever...

Feb 2024
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Director

Relationship, Product

We have not integrated with VitalCare, but that has not been any fault of VitalTech. They have been...

Feb 2024
||
(0)
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Director

Product

We have had some issues but not many. VitalTech offers several different device options, and there...

Feb 2024
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Director

Product

VitalTech has done some cool things in the time we have been with them. I work with another vendor,...

Feb 2024
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Director

Relationship

VitalTech has had some growing pains. When we call the support center. The support people are great,...

Feb 2024
||
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Director

Relationship

VitalTech sends out emails when they are going to do an update. We have had situations when things...

Feb 2024
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Director

Loyalty, Product

We are achieving the outcomes we expect. Due to the reporting, we are not able to measure things...

Feb 2024
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Director

Relationship

The support is very well supported by our account representative. If we have something that doesn't...

Feb 2024
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