Pathways Commentary
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Paul Hess
Research Director
KLAS Research Director - Paul Hess
 
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User Commentary

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Director

Product

I would like to see Vivify Health provide more autonomy for workers at the patient-facing level and...

Feb 2025
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Director

Relationship, Product

One strength of Pathways is that it incorporates language access into workflows, and that is very...

Feb 2025
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Director

Relationship

Vivify Health does not keep all their promises. When things go wrong, they have an account manager...

Feb 2025
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Director

Relationship

It takes Vivify Health a very long time to follow up with patients when there is an issue, and they...

Feb 2025
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Director

Relationship

Vivify Health has done some things for us on translating language.

Feb 2025
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Director

Product

Vivify Health put in multifactor authentication, but they didn't put it in very well, so it is...

Feb 2025
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Director

Relationship, Product

The vendor is supposed to own one piece of patient support, but I am not very satisfied with that.

Aug 2024
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Director

Loyalty

The challenge with Vivify Health is they were purchased by Optum. They closed some of their...

Aug 2024
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