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Schafer Jackson
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User Commentary

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Director

We had issues with customer service that caused us to look at other products. We had a relationship...

Sep 2021
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Director

Vivify Health had some pretty good reports, but there could have been more granular level reports to...

Sep 2021
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Director

When we were looking at Vivify Health, they had a clinical person who tag-teamed with the...

Sep 2021
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Director

Pathways was a good product. It was easy to use. We intended to use it to try to decrease the number...

Sep 2021
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Director

Pathways has simple commands and is easy to turn on. Patients don't have to do a lot on their end....

Sep 2021
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Director

Our nurses had to take big laptops into homes, set those up, and retrieve them. The process was...

Sep 2021
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VP/Other Executive

Our experience with Vivify Health has been mostly good. We have had very high-level talks with the...

Jul 2021
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VP/Other Executive

Pathways is a small program, and the price has become a concern for us. We don't get reimbursed by...

Jul 2021
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VP/Other Executive

Vivify Health has done some light development work. We have done customized work, so there is some...

Jul 2021
||
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VP/Other Executive

The biggest challenge with the product is deploying kits and logistics. We get a lot of our units...

Jul 2021
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VP/Other Executive

We will determine whether Vivify Health is part of our long-term plans. We are evaluating other vendors....

Jul 2021
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(0)
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VP/Other Executive

Vivify Health is funny because they don't nickel-and-dime, but they don't lower prices when...

Jul 2021
||
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CMIO

I don't see us doing more with the Vivify Health product. Going into patients' homes is really hard;...

Apr 2021
||
(0)
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Physician

Other systems don’t have the capability that Pathways has. We want to utilize more of the vendor's services....

Dec 2020
||
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Physician

The vendor doesn’t nickel-and-dime us, but I wish prices would come down a little. That would be...

Dec 2020
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Physician

A problem that I don’t know how to remedy is we have had some patients who have lost a component of...

Dec 2020
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Physician

I would like some more interactive videos that would be beneficial for the patient. I would like the...

Dec 2020
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Physician

The vendor has reached out a little bit more than they did the previous year. They make sure we are...

Dec 2020
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CMO

Pathways is for patients in their homes, and they get biometric devices. If patients have congestive...

Dec 2020
||
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CMO

Vivify Health has no surprise charges, but up front, customers have to figure out what pieces are...

Dec 2020
||
(0)
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CMO

In terms of improvements, Vivify Health could develop a more robust diabetes solution. Competitors...

Dec 2020
||
(0)
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CMO

Vivify Health runs a pretty lean shop. So although their team that we have worked with has been...

Dec 2020
||
(0)
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CMO

When I look at what is available in the marketplace right now, Vivify Health is definitely on the...

Dec 2020
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(0)
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CMO

Vivify Health has about 80 care pathways for a variety of disease conditions. But now they need to...

Dec 2020
||
(0)
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Manager

The product is pretty easy for our patients to use, and that is nice. Since our patients are mostly...

Dec 2020
||
(0)
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Manager

We are seeing pretty good outcomes using the product. The whole goal is to keep patients from going...

Dec 2020
||
(0)
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Manager

Vivify Health is always pretty prompt in getting back to me. I like their responsiveness. We also...

Dec 2020
||
(0)
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Nurse

I would probably give a lower score for proactive service. There have been some upgrades and other...

Dec 2020
||
(0)
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Nurse

The only integration is between Pathways and our core system. I would give the integration a fairly...

Dec 2020
||
(0)
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Nurse

We are happy with the product. I would rate the ease of use slightly lower based on some of the...

Dec 2020
||
(0)
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Nurse

There are a few reporting functions that I would like to be able to use without having to request...

Dec 2020
||
(0)
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Nurse

Vivify Health has delivered new technology, but we haven't been affected by it. We haven't used any...

Dec 2020
||
(0)
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Nurse

The product is very valuable, so we are getting our money's worth. I would recommend the system. If...

Dec 2020
||
(0)
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VP/Other Executive

We have been using Pathways for a few years; it has worked pretty well for us. Originally, we were...

Nov 2020
||
(0)
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Director

I have never heard anything bad about Pathways; it works well and makes it easy to track employees.

Nov 2020
||
(0)
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Manager

Pathways is pretty user friendly. We have bought more kits and expanded our program. I feel like it...

Nov 2020
||
(0)
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Manager

It seems like someone is always working hard to accomplish things. Sometimes there is a glitch in...

Nov 2020
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(0)
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Manager

When Vivify Health does an upgrade, a lot of our default settings fall apart. That is frustrating,...

Nov 2020
||
(0)
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Manager

The option is available for integration, but we haven’t utilized the integration portions. We know...

Nov 2020
||
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