Pathways Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Product
I would like to see Vivify Health provide more autonomy for workers at the patient-facing level and...
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Relationship, Product
One strength of Pathways is that it incorporates language access into workflows, and that is very...
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Relationship
Vivify Health does not keep all their promises. When things go wrong, they have an account manager...
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Relationship
It takes Vivify Health a very long time to follow up with patients when there is an issue, and they...
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Relationship
Vivify Health has done some things for us on translating language.
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Product
Vivify Health put in multifactor authentication, but they didn't put it in very well, so it is...
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Relationship, Product
The vendor is supposed to own one piece of patient support, but I am not very satisfied with that.
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Loyalty
The challenge with Vivify Health is they were purchased by Optum. They closed some of their...
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