Pathways Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Relationship, Product
The vendor is supposed to own one piece of patient support, but I am not very satisfied with that.
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Loyalty
The challenge with Vivify Health is they were purchased by Optum. They closed some of their...
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Product
The vendor’s reports are very basic reports that I have to manipulate a lot. I can get the...
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Loyalty, Product
Back when we started with them, Vivify Health was ahead of the game. Even now, some of the...
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Loyalty, Relationship
We have met with executives because of our concerns and our escalations and have been told the...
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Culture, Value
When we first started with Vivify Health, we were able to build our own pathways, make our own...
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Operations, Product
Initially, we paid to do an integration. When we made that decision, we were told that everything...
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Product
From the patient's standpoint, one big issue is that they can't go back and edit any data. So if...
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Product
The clinical side of the product is lacking functionality. It is very basic, which is fine, but it...
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