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Welligent EHR Comments
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Subject Expert
Commentary Summary
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User Commentary
Director
Functionality and Upgrades
In response to COVID-19, Welligent offered some solutions for video conferencing, but we opted not......
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Director
Functionality and Upgrades
Welligent rolls out things that aren't quite ready for production. A lot of these things have...
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Director
Interfacing and Integration
Welligent is pretty good with interoperability. They are usually one of the first to work closely...
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Director
Functionality and Upgrades
Welligent is reluctant to make changes for upgrades or enhancements if the enhancement is complex.......
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Director
Service and Support
The ongoing support is sometimes really good and sometimes really bad. If we want a tweak, we call......
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Director
Service and Support
Welligent isn't proactive. When they try to create new enhancements or implement new requirements,......
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Director
Relationship
In terms of executive involvement, Welligent has a small mom-and-pop mentality. The CEO and...
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Manager
Functionality and Upgrades
We have been very happy with Welligent EHR. I am really happy with how efficient the system's...
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Manager
Other Observations & Comments
We have to submit online computer tickets, and Welligent gets back to us fairly quickly and is...
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Manager
Functionality and Upgrades
If we were starting over with a clean slate, we would probably purchase Welligent EHR again. We have......
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Manager
Service and Support
In the beginning, we got the sense that Welligent grew faster than they expected in terms of their......
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Manager
Other Observations & Comments
I don't think Welligent nickel-and-dimes; they are pretty fair. In the very beginning, we uploaded a......
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Manager
Relationship
We would like there to be more up-to-date information on the new opportunities that Welligent...
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Manager
Other Observations & Comments
I don't get a lot of outreach without initiating it myself. Most of the issues that we have are...
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Manager
Relationship
I see email correspondence from some of the higher-ups and from different members of the team at...
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Manager
Service and Support
The ticketing system is the one major flaw that I see. Outside of that, I am pretty happy.
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Manager
Other Observations & Comments
I would love for my overall satisfaction with the system to go up, but I think it will stay the...
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Manager
Functionality and Upgrades
We have been trying to be as paperless as possible, and Welligent has been helpful because they have......
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