Welligent EHR - User Comments

Toward the end of 2019, we noticed a fair amount of shift in what providers were sharing about their behavioral health vendors. To help providers understand the reasons behind the movement, we chose t

Behavioral health comes with some unique needs. The very nature of mental health makes the IT that support it more complex. While we’ve made great strides in physical care, as an industry we have bare

Performance

Behavioral Health EMR 2020

07 April 20 | Jennifer Hickenlooper and Tyson Blauer

Organizations using behavioral health EMRs report some of the lowest satisfaction scores of any market segment KLAS rates. While there is still broad need for improvement across vendors, the last year has seen significant shifts—some vendors have stepped up and improved their delivery, while others have seen significant drops in customer satisfaction. What factors are driving these changes?

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