UpToDate for Patient Education (formerly Emmi) Commentary
Filtered view: All
Subject Expert
Trey Dye
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations, Product
Education is fairly accessible in UpToDate for Patient Education. The anecdotal feedback I get is...
Login or Create an Account to see details.
Operations, Product
There is a lack of video education in UpToDate for Patient Education. Wolters Kluwer needs to have...
Login or Create an Account to see details.
Product
The solution is just very streamlined. We end up having to click a lot in most other solutions, but...
Login or Create an Account to see details.
Operations, Product
Our patients who have received the procedure education from the solution tend to be fairly...
Login or Create an Account to see details.
Product
With the solution, patients get an email, and they have to click a link. I think that terrifies...
Login or Create an Account to see details.
Relationship
I would buy the solution again. I love the product, and the people that we work with are fantastic....
Login or Create an Account to see details.
Loyalty, Product, Value
With the solution, our patients are better prepared for procedures, and they understand what is to...
Login or Create an Account to see details.
Loyalty, Product
UpToDate for Patient Engagement has the ability to do more integration through interoperability, but...
Login or Create an Account to see details.
Product
UpToDate for Patient Education is easy to use; it is a patient and clinician satisfier. It removes...
Login or Create an Account to see details.
Relationship, Product
UpToDate for Patient Education has a vast library of content, which has been helpful for us when we...
Login or Create an Account to see details.
Relationship
We don't need to contact support often, but when we do, Wolters Kluwer is super helpful, and they...
Login or Create an Account to see details.
Operations, Product
We had a recent upgrade to UpToDate for Patient Education, and there were some missing pieces from...
Login or Create an Account to see details.
Operations
There is always a little room for improvement for ongoing training, especially with a tool like...
Login or Create an Account to see details.
Loyalty, Value
The system is a big product, but unfortunately, customization is costly, and it is hard for us to...
Login or Create an Account to see details.
Loyalty, Product
Many of the physicians feel that their tailored advice and instructions to the patients are probably...
Login or Create an Account to see details.
Product, Value
Educating patients is a big piece of self-management, and the outcome of using the UpToDate solution...
Login or Create an Account to see details.
Loyalty, Product
UpToDate for Patient Education has a large library. It is pretty standardized, and the products are...
Login or Create an Account to see details.
Culture, Value
UpToDate for Patient Education is expensive, but the price is not inflated; it just happens to be...
Login or Create an Account to see details.
Relationship
The main thing I like about Wolters Kluwer is probably their excellence in customer service....
Login or Create an Account to see details.
Loyalty, Product
We use another vendor for written patient education. We do need to address our pediatric patient...
Login or Create an Account to see details.
Product, Value
We have for sure seen outcomes with UpToDate for Patient Education because it has videos and...
Login or Create an Account to see details.
Relationship, Operations
For ongoing training, Wolters Kluwer does a decent job. They always work with us to implement...
Login or Create an Account to see details.
Relationship, Operations
We haven't really needed anything from Wolters Kluwer. Wolters Kluwer tried to help us with our...
Login or Create an Account to see details.
Loyalty, Product
The system is new, and getting our employees to accept a new product can sometimes be very...
Login or Create an Account to see details.
Operations, Product
There are still some opportunities for Wolters Kluwer to improve, but a lot of our potential...
Login or Create an Account to see details.
Product
One of the things we get patient feedback about is that some of the videos in the system are kind of...
Login or Create an Account to see details.
Relationship
We don't have a road map with Wolters Kluwer. We can sit down and discuss where we want to go, but...
Login or Create an Account to see details.
Product, Value
Overall, the system is helping us and contributing to our satisfaction. It also helps us with our...
Login or Create an Account to see details.
Value
The system is simple. It is a great product. When we looked across the board, I thought it was the...
Login or Create an Account to see details.
Operations
One of the major complaints I have with Wolters Kluwer is that I don't have clear transparency on...
Login or Create an Account to see details.
Culture
Wolters Kluwer owns a lot of products, and there is no consolidated bill. We have to buy each...
Login or Create an Account to see details.
Product
One outcome we have experienced from engaging with Wolters Kluwer is streamlined single-source...
Login or Create an Account to see details.
Product
Our only request is that we have people who would like to manually edit some pieces of the system's...
Login or Create an Account to see details.
Culture
We typically do a contract for the program and its education pieces. Normally, when we renew our...
Login or Create an Account to see details.
Loyalty, Value
We just checked our ROI for the system, and it still looks fantastic. We are very excited about...
Login or Create an Account to see details.
Loyalty, Relationship
Wolters Kluwer gives us the updates that we want. Everything Wolters Kluwer gives us for the system...
Login or Create an Account to see details.
Relationship
We do at least one big yearly program where Wolters Kluwer will give us big updates, but the vendor...
Login or Create an Account to see details.
Loyalty, Product
The system's login process could be a little simpler, but the issue may just be the way we have the...
Login or Create an Account to see details.
Value
With the system, we have seen a decrease in patient readmissions and an increase in patients'...
Login or Create an Account to see details.
Culture, Relationship, Operations
Everything has gone really well with our implementations. There is always some wiggle room for...
Login or Create an Account to see details.
Operations, Product
The system is fairly easy to use. In a perfect world, I would educate every single employee who came...
Login or Create an Account to see details.
Operations, Product
Because of the solution, we are able to provide lots of educational resources to patients in a...
Login or Create an Account to see details.
Relationship
I have seen some of my team’s email correspondence with the vendor’s support team. We have one or...
Login or Create an Account to see details.
Relationship, Operations
I like how quickly the vendor is willing to update their products to provide the most evidence-based...
Login or Create an Account to see details.
Preferences