Emmi for Patient Education Commentary
Filtered view: All
Subject Expert
Trey Dye
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Operations
Wolters Kluwer is still cranking out content. They are upgrading their graphics, so their product is...
Login or Create an Account to see details.
Relationship
Wolters Kluwer is very good about meeting timelines, and we have a very engaged product manager. Our...
Login or Create an Account to see details.
Product
We have someone who writes a batch file, and we completely automated all of the items of content in...
Login or Create an Account to see details.
Relationship, Product
My major dissatisfaction is that part of Emmi for Patient Education is getting sucked up and...
Login or Create an Account to see details.
Culture, Value
Emmi for Patient Education has a flat fee based on staffed beds. Once we pay the fee, we can come up...
Login or Create an Account to see details.
Relationship, Product
One thing that makes Emmi for Patient Education easy is there is no user ID or password. We are not...
Login or Create an Account to see details.
Loyalty, Relationship
When we first engaged with Emmi, they were a very small organization, and the higher-ups would stop...
Login or Create an Account to see details.
Relationship
We had a great meeting with Wolters Kluwer. They talked with our inpatient and ambulatory nursing...
Login or Create an Account to see details.
Loyalty, Product
One thing we get out of Emmi for Patient Education is a survey. We survey our patients, and we have...
Login or Create an Account to see details.
Relationship
Emmi for Patient Education has had a few hiccups, mainly with the acquisition of Emmi by Wolters...
Login or Create an Account to see details.
Loyalty, Operations, Product
The integration for Emmi for Patient Education has actually improved a lot as the vendor has...
Login or Create an Account to see details.
Product, Value
In our previous year-in-review reports, we found that patients who engage with education have seen...
Login or Create an Account to see details.
Relationship
Wolters Kluwer clearly communicates with us. We have a shared understanding and shared expectations....
Login or Create an Account to see details.
Relationship, Product
The system is easy to use. It is web based, and that makes it very flexible. I like that we can...
Login or Create an Account to see details.
Loyalty, Product
I would like more content in the system. I would also like the content to represent people and users...
Login or Create an Account to see details.
Loyalty
The system is part of our plans for the next few years, and I expect that we will continue our...
Login or Create an Account to see details.
Product
One thing I noticed with Emmi for Patient Education is that our older population oftentimes needs...
Login or Create an Account to see details.
Product
With Emmi for Patient Education, I have seen a greater retention of information with our patients. A...
Login or Create an Account to see details.
Product
The system does what the vendor says it will do. I think its actual content is simple and...
Login or Create an Account to see details.
Relationship
The vendor could improve the process providers go through to request information or ask questions....
Login or Create an Account to see details.
Product
We have been able to use the system with our EMR and outside of our EMR. I would say that is a win...
Login or Create an Account to see details.
Loyalty
The vendor needs to improve their content development timelines and transparency. Wolters Kluwer has...
Login or Create an Account to see details.
Operations
To improve their implementation process, the vendor could share more information about the product...
Login or Create an Account to see details.
Relationship, Operations
Wolters Kluwer gives us access to the site where all the videos and whatnot are located on a test...
Login or Create an Account to see details.
Operations
Wolters Kluwer tends to be pretty good about ensuring that we have access to the most up-to-date...
Login or Create an Account to see details.
Relationship
Things with Emmi for Patient Education have been good overall. Any issues are on our side. We can...
Login or Create an Account to see details.
Culture
We have necessarily seen a negative impact since Wolters Kluwer acquired Emmi, but there is more...
Login or Create an Account to see details.
Relationship, Product
The quality of Emmi for Patient Education is very good. We have high confidence in the validity and...
Login or Create an Account to see details.
Value
Emmi for Patient Education is not inexpensive. We have had doctors join us who are thrilled that we...
Login or Create an Account to see details.
Product
If people are going to build out their capabilities in alignment with the product's capabilities, it...
Login or Create an Account to see details.
Culture, Value
Wolters Kluwer charges us for the things in our contract, but they don't nickel-and-dime us. If we...
Login or Create an Account to see details.
Loyalty
Wolters Kluwer has added a written patient education library with information from Lexidrug and...
Login or Create an Account to see details.
Loyalty, Relationship
Wolters Kluwer is a slow, methodical company. They take their time, research, vet things, check, and...
Login or Create an Account to see details.
Relationship
Emmi Solutions is an outstanding company, and they have outstanding customer service. Their...
Login or Create an Account to see details.
Operations
Emmi for Patient Education has a strong video library and very good videos. One of the things that...
Login or Create an Account to see details.
Value
One negative of Emmi for Patient Education is that Wolters Kluwer is still developing the written...
Login or Create an Account to see details.
Value
Some outcomes that we have seen from Emmi for Patient Education are an increase in HCAHPS scores for...
Login or Create an Account to see details.
Operations, Product
The way that patients learn today is different than how they learned a few years ago. People are...
Login or Create an Account to see details.
Product
Improvement in the area of data and analytics could be something that Wolters Kluwer spends more...
Login or Create an Account to see details.
Culture, Relationship
I would tell a peer asking about the product that Wolters Kluwer is a fabulous company that has a...
Login or Create an Account to see details.
Relationship
As someone who works day to day with peers from the Wolters Kluwer team, I’m extremely satisfied...
Login or Create an Account to see details.
Product, Value
There is an optional survey that patients can take at the end of their programs. We continue to see...
Login or Create an Account to see details.
Relationship, Product
If there is any type of question or concern we receive from a regional clinical leader, I like the...
Login or Create an Account to see details.
Operations, Product
I have heard from my departments that patients really like the system and that it is easy for them...
Login or Create an Account to see details.
Culture, Value
The Wolters Kluwer package that we have is pretty inclusive of everything that we need. We are...
Login or Create an Account to see details.
Relationship, Operations
Wolters Kluwer's training is fantastic, and they have great support. The team that we work with is...
Login or Create an Account to see details.
Product
We can integrate a lot of things with the system, but we are stuck on our integration between the...
Login or Create an Account to see details.
Product, Value
We are extremely satisfied with this product. We have seen improved patient education because of it.
Login or Create an Account to see details.
Product
It would be really helpful for us to be able to track things, like how many videos are sent out or...
Login or Create an Account to see details.
Product
For the patients who have the capability to work through Emmi for Patient Education, the system is...
Login or Create an Account to see details.
Product
The greatest impact of Emmi for Patient Education is that it frees our providers up. It is...
Login or Create an Account to see details.
Product
Wolters Kluwer oversold their product. People throw around the word integration very loosely. A...
Login or Create an Account to see details.
Relationship, Product
Wolters Kluwer is not very creative, and they reuse their content. The product is okay, but there is...
Login or Create an Account to see details.
Relationship
It has taken our account manager over a month to respond to simple inquiries at times.
Login or Create an Account to see details.
Operations
In terms of dealing with the vendor through the implementation process and the development of their...
Login or Create an Account to see details.
Loyalty, Operations
When we signed with Wolters Kluwer, we thought that we were going to be able to implement their...
Login or Create an Account to see details.
Relationship
It feels like Wolters Kluwer has divested from Emmi for Patient Education and the EmmiEducate...
Login or Create an Account to see details.
Product
Wolters Kluwer is continually developing ways to make Emmi for Patient Education easier. For...
Login or Create an Account to see details.
Loyalty
When we chose Emmi for Patient Education, we wanted a consistent approach through the spectrum of...
Login or Create an Account to see details.
Operations
When we started with the system, we had to clarify where we were in our struggles and reiterate that...
Login or Create an Account to see details.
Product
The integration between Emmi for Patient Education and our EHR is smoother than the integration for...
Login or Create an Account to see details.
Relationship
If we have a request, Wolters Kluwer is usually very responsive, and they work with us to resolve...
Login or Create an Account to see details.
Operations, Product
The videos in Emmi for Patient Education are very well received and very well done. The patients...
Login or Create an Account to see details.
Relationship
Ever since the vendor transitioned to Wolters Kluwer, I have never met with the executive team, but...
Login or Create an Account to see details.
Value
Our expertise is in taking care of patients. Our expertise is not necessarily in creating videos....
Login or Create an Account to see details.
Relationship
We have no problem getting ahold of who we need to for Emmi for Patient Education. When we discover...
Login or Create an Account to see details.
Relationship
Emmi for Patient Education is a good product. We appreciate the large library of videos. Most of the...
Login or Create an Account to see details.
Relationship
As time goes on, there is a certain look and feel to the videos. They are becoming a little more...
Login or Create an Account to see details.
Culture
The vendor has a standard product, and there is a fee for that. Wolters Kluwer has multiple fees....
Login or Create an Account to see details.
Operations, Product
The upgrade was very seamless. I know the vendor upgraded their platform, but we didn't notice anything....
Login or Create an Account to see details.
Relationship
I would recommend the system. We have a good team from the vendor that works with us, and the people...
Login or Create an Account to see details.
Loyalty, Relationship
We want one complete patient engagement solution that can be deployed across a geographically...
Login or Create an Account to see details.
Relationship
I have amazing support from Wolters Kluwer. I just have to look sideways, and they are all over me....
Login or Create an Account to see details.
Loyalty, Relationship
With Emmi for Patient Education, we have recently been able to design, outline, and strategize our...
Login or Create an Account to see details.
Loyalty
We are in the process of a SMART on FHIR integration, which will help the clinicians, and it will...
Login or Create an Account to see details.
Product
We rely on other sources sometimes, such as our clinical subject matter experts, because the stuff...
Login or Create an Account to see details.
Operations
Training is piece parted. One group does one thing, and the other group does another. Part of the...
Login or Create an Account to see details.
Product
There is still some work to be done on interoperability. We have some integration, and some things...
Login or Create an Account to see details.
Relationship, Operations, Product
Wolters Kluwer does make updates and sends them out via a newsletter. The newsletter is bulk...
Login or Create an Account to see details.
Culture, Value
The one challenge that I have with Wolters Kluwer is some of the price points. Certain clinical...
Login or Create an Account to see details.
Product
Emmi for Patient Education has been a significant help in providing that much-needed patient...
Login or Create an Account to see details.
Loyalty, Product
We have a gap in the area of PDFs, but that is just because we don't have Wolter Kluwer’s fully...
Login or Create an Account to see details.
Relationship
We have acquisitions and we add new departments. But with the existing departments, as we grow,...
Login or Create an Account to see details.
Relationship
Wolters Kluwer’s executives are fantastic. Our point people from the Emmi for Patient Education side...
Login or Create an Account to see details.
Product, Value
Our providers' time is very limited, so when they see patients in person, virtually, or through a...
Login or Create an Account to see details.
Relationship
Emmi Solutions has been doing pretty well. We meet with the vendor's team regularly, and they keep...
Login or Create an Account to see details.
Product
Emmi for Patient Education is well integrated into everything, and the system makes it really easy...
Login or Create an Account to see details.
Relationship
The vendor’s support team is pretty responsive and helpful.
Login or Create an Account to see details.
Operations, Product
There have been a couple of instances where videos that we have been using have been discontinued...
Login or Create an Account to see details.
Operations, Product
The product’s ease of use depends on the member population. The system is easy for people who know...
Login or Create an Account to see details.
Operations
The vendor normally takes care of all of the upgrades and the implementation stuff. I have not felt...
Login or Create an Account to see details.
Operations, Product
In a world of social media and access to online information, people are consuming education in a...
Login or Create an Account to see details.
Product
Emmi Solutions does a lot well; they have automatic reminders set up so that if a video is ordered...
Login or Create an Account to see details.
Operations, Product
One of the things we have struggled with is finding a direct correlation between the impact of...
Login or Create an Account to see details.
Operations, Product
We often ask Emmi Solutions for data on how long members have viewed videos, and I don't know...
Login or Create an Account to see details.
Loyalty
We picked Emmi for Patient Education because it seemed like Wolters Kluwer gave us more than other...
Login or Create an Account to see details.
Product
Emmi for Patient Education is top of the line. We have it integrated with our EMR. When a doctor...
Login or Create an Account to see details.
Relationship
Wolters Kluwer is constantly loading stuff onto Emmi for Patient Education, but sometimes, I don't...
Login or Create an Account to see details.
Relationship, Operations
Emmi for Patient Education took longer to implement than another product we implemented afterward....
Login or Create an Account to see details.
Relationship
We really like the vendor’s willingness to listen to our ideas for their product.
Login or Create an Account to see details.
Loyalty
Our leadership has determined that we will continue to use EmmiEducation. We use a whole suite of...
Login or Create an Account to see details.
Product
There are a few things that end users can’t do in EmmiEducation or that have to go through a...
Login or Create an Account to see details.
Operations, Product
Initially, the videos in EmmiEducation were too long. Wolters Kluwer has put some things into...
Login or Create an Account to see details.
Culture, Value
There is a lot included with our agreement with Wolters Kluwer, and they tell us whether there is an...
Login or Create an Account to see details.
Relationship
We have regular meetings with Wolters Kluwer. We get reports on our usage, and the vendor is very...
Login or Create an Account to see details.
Culture
If somebody reaches out to Wolters Kluwer about something, the vendor tends to make a sales pitch....
Login or Create an Account to see details.
Product
EmmiEducate has met our patient education needs. People seem well pleased with it, and our users...
Login or Create an Account to see details.
Relationship
Wolters Kluwer is responsive, and we have clear communication with them. We have regular meetings,...
Login or Create an Account to see details.
​
Preferences