UpToDate Pro Commentary
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Subject Expert
Jeffrey Allan
Associate Engagement Partner
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User Commentary
Loyalty, Value
UpToDate Pro is probably not part of my long-term plans because of the cost. Also, there are new AI...
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Product
With UpToDate products, AI functionality is only included with UpToDate Pro or at the trainee level...
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Loyalty, Product, Value
If we had unlimited funding, I would also want another vendor's system. However, given user...
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Relationship
The help I have received from Wolters Kluwer, particularly with assisting users who have duplicate...
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Loyalty
UpToDate Pro is part of our long-term plans. It provides functionality that our providers really...
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Value
Wolters Kluwer's products are expensive, so the vendor just charges us one big amount for all the...
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Culture, Relationship
Wolters Kluwer does not do a very good job of communicating with me, as the person who manages the...
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Culture, Relationship
With Wolters Kluwer, executive involvement usually only happens when there is a sales opportunity or...
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Culture
From a contracting standpoint, Wolters Kluwer is very rigid and challenging to work with, and we...
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Operations, Value
Wolters Kluwer could have provided more robust training. The product is really expensive; I do not...
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Product, Value
UpToDate Pro is a low-maintenance product, but we have had a hard time because we use several...
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Loyalty
We have basically moved from physicians buying UpToDate Pro personally to UpToDate Pro being...
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Operations, Product
UpToDate Pro is pretty easy to use. However, its search function is sometimes a little cumbersome....
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Product
UpToDate Pro's quality is great. UpToDate Pro is a good product. It gives us the information we need...
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Loyalty, Product
If Wolters Kluwer had a fantastic AI solution with drug information and all that stuff, I wouldn't...
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Loyalty
Our integrations are supported in the sense that if we went to Wolters Kluwer and said that we...
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Loyalty
I think UpToDate Pro has a better chance than another vendor’s system just because of the trust that...
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Culture, Relationship
Wolters Kluwer keeps their promises. They did promise solutions for drug dosing that they haven't...
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Loyalty, Product
If there is no AI at all involved, Wolters Kluwer’s product quality would be near the top of the...
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Product
Wolters Kluwer owns the Lexicomp platform, so why are they having problems delivering drug content?...
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Value
In terms of billing with UpToDate Pro, instead of just telling the vendor how many faculty members...
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Product
Wolters Kluwer has been integrating an AI tool into the system, and they have been keeping us...
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Product
UpToDate Pro plays really well with EHRs, but we use a certain type of system that it does not play...
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Loyalty, Product
UpToDate Pro is easy to use. Its biggest strength is the very high quality of its mobile versions....
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Product
I love UpToDate Pro. With the system, we have a lot of good information in one place. In the past,...
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Operations, Product
UpToDate Pro was really easy to implement. It is an excellent product.
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Culture
Wolters Kluwer oversells their features almost every time. That is the main issue with the vendor....
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Loyalty, Product
I probably wouldn't buy UpToDate Pro again because there are better AI-based solutions now that are...
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Product
I need something at my fingertips, both on a laptop and phone, to enhance patient care and outcomes....
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Product
When I'm doing some research for a patient, if I'm looking up something, like diabetes, for example,...
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Product
UpToDate Pro should be interoperable with my EHR. It is not. UpToDate Pro has a hyperlink so that I...
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Product
I don't know that there is new technology for UpToDate Pro. It would be nice to know whether Wolters...
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Product
There isn't much procedural stuff in UpToDate Pro, and it would be nice to have more. Wolters Kluwer...
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Product
The CME part of UpToDate Pro is great. It is where I get virtually all my CME. However, getting that...
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Loyalty
There weren’t any other vendors that I considered before deciding to go with Wolters Kluwer. They...
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Loyalty, Product
If we try to do a drug-drug interaction thing with UpToDate Pro, there is a good one, but using it...
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Culture, Value
UpToDate Pro is a yearly subscription. It is on the expensive side, but there is just one...
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Product
The UI in UpToDate Pro is good. It has been consistent. Wolters Kluwer doesn't keep messing around...
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Product, Value
UpToDate Pro does a good job of identifying which are the most important interventions. It literally...
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Relationship
The client success managers that I work with at Wolters Kluwer are lovely and responsive. They reach...
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Product
When we access the website for UpToDate Pro, it is quite easy to search for and find what we are...
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Commentary Summary
Comment Type Breakout