Xsolis Denials Management Services Commentary
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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Director

Operations, Value

Xsolis does a great job with their reporting. They have such a detailed reporting pack. It has been...

Dec 2024
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Director

Operations

I don't know whether this is necessarily the firm’s fault with how well they help us prevent denials...

Dec 2024
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Director

Loyalty, Operations, Value

The firm’s overturn rate matches the expectations they set. They didn't give themselves bad...

Dec 2024
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Director

Relationship, Services

I have no issues with how quickly Xsolis handles appeals. They are timely and efficient, and they...

Nov 2024
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Director

Relationship

I talk to Xsolis frequently. They do clinical rounds with us to discuss what they are seeing in the...

Nov 2024
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Director

Relationship, Services

Our revenue cycle team has some issues at times with Xsolis’ appeal piece. We have a second firm...

Nov 2024
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Director

Relationship

Xsolis gets appeals quickly, but they take forever to get a response and don't get great...

May 2024
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Director

Relationship, Value

Xsolis doesn't charge exorbitantly. I talk to the leadership at Xsolis, and they are involved. The...

May 2024
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Director

Relationship

Xsolis is the clinician that I don't have, and they provide a great clinical perspective. However,...

May 2024
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Director

Relationship, Value

The firm cherry-picks the bigger, high-dollar accounts. That is fine, but when I asked for access to...

Feb 2024
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Director

Relationship

Xsolis has a decent system. They communicate well with my care management team, and we outline the...

Feb 2024
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VP/Other Executive

Relationship, Value

Xsolis is prompt and attuned to what is needed to overturn denials. I can't offer any suggestions...

Feb 2024
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Analyst/Coordinator

Relationship, Services

I'm not as comfortable with the system advising the status of the patient as that is based on the...

Jan 2024
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Manager

Services

The reporting does need some work, and we would like to see a trending presentation.

Jan 2024
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Manager

Relationship

Overall, we have a fantastic relationship, and the team is wonderful. Our representatives are superstars....

Jan 2024
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Manager

Relationship, Services

XSOLIS has some staffing challenges. When we work appeals, there is a lot of urgency around basic...

Jan 2024
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Manager

Relationship

XSOLIS needs stronger collaboration and better reporting to include overturn rates. Part of our...

Jan 2024
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Manager

Relationship, Services

The firm’s Tableau reporting is very limited. We have gone back to them several times asking for...

Jan 2024
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Manager

Relationship, Services

We don't get significant insight from XSOLIS. I do not see them bringing forth trends or additional...

Jan 2024
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Manager

Relationship

We do not currently know the firm’s overturn rate because of a lack of reporting, and we don't even...

Jan 2024
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