Xsolis Denials Management Services Commentary
Filtered view: All

Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Relationship

Xsolis gets appeals quickly, but they take forever to get a response and don't get great...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

Xsolis doesn't charge exorbitantly. I talk to the leadership at Xsolis, and they are involved. The...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Xsolis is the clinician that I don't have, and they provide a great clinical perspective. However,...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

The firm cherry-picks the bigger, high-dollar accounts. That is fine, but when I asked for access to...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Xsolis has a decent system. They communicate well with my care management team, and we outline the...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Value

Xsolis is prompt and attuned to what is needed to overturn denials. I can't offer any suggestions...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Services

I'm not as comfortable with the system advising the status of the patient as that is based on the...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

The reporting does need some work, and we would like to see a trending presentation.

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Overall, we have a fantastic relationship, and the team is wonderful. Our representatives are superstars....

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

XSOLIS has some staffing challenges. When we work appeals, there is a lot of urgency around basic...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

XSOLIS needs stronger collaboration and better reporting to include overturn rates. Part of our...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

The firm’s Tableau reporting is very limited. We have gone back to them several times asking for...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

We don't get significant insight from XSOLIS. I do not see them bringing forth trends or additional...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We do not currently know the firm’s overturn rate because of a lack of reporting, and we don't even...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

The firm has a nice dashboard that we can see. They are very much into working with us as a company...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Our previous firm's overturn rate was much less than XSOLIS' rate. XSOLIS is so much better, so...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

We have been successful in the appeal process because of using XSOLIS. We can easily send a denied...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

XSOLIS does an excellent job. In denials management, we received a very high cash return in one...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

XSOLIS has canned reports, but they also develop more sophisticated reports at my request, and those...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

XSOLIS is in the midst of some growing pains, but they are still attentive. The firm levels out, and...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The biggest thing we would like to see from XSOLIS is targeted education. They meet with us often,...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

XSOLIS has helped us with our strategic plan and has been useful to my organization's strategic...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I haven't dealt with many executives from XSOLIS, but the support people we work with are empowered...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

XSOLIS’ database is how we record our denials, and the database is very robust. The reporting is...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

XSOLIS’ strength would be timeliness; they report out timely. Also, we can easily actually reach a...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

XSOLIS’ invoices do not tell me which cases specifically I am being billed for. They just tell me...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

I don't know whether I would buy XSOLIS’ services again only because I now know that I could...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our assigned account manager from XSOLIS has been very consistent in terms of touching base with us,...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

We have been using the firm in one market, and we are pleased enough with their outcomes that we are...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Services

We have confidence in the firm because we can show consistent and sustained improvement in our...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF