Xsolis Denials Management Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Operations, Value
Xsolis does a great job with their reporting. They have such a detailed reporting pack. It has been...
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Operations
I don't know whether this is necessarily the firm’s fault with how well they help us prevent denials...
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Loyalty, Operations, Value
The firm’s overturn rate matches the expectations they set. They didn't give themselves bad...
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Relationship, Services
I have no issues with how quickly Xsolis handles appeals. They are timely and efficient, and they...
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Relationship
I talk to Xsolis frequently. They do clinical rounds with us to discuss what they are seeing in the...
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Relationship, Services
Our revenue cycle team has some issues at times with Xsolis’ appeal piece. We have a second firm...
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Relationship
Xsolis gets appeals quickly, but they take forever to get a response and don't get great...
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Relationship, Value
Xsolis doesn't charge exorbitantly. I talk to the leadership at Xsolis, and they are involved. The...
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Relationship
Xsolis is the clinician that I don't have, and they provide a great clinical perspective. However,...
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Relationship, Value
The firm cherry-picks the bigger, high-dollar accounts. That is fine, but when I asked for access to...
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Relationship
Xsolis has a decent system. They communicate well with my care management team, and we outline the...
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Relationship, Value
Xsolis is prompt and attuned to what is needed to overturn denials. I can't offer any suggestions...
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Relationship, Services
I'm not as comfortable with the system advising the status of the patient as that is based on the...
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Services
The reporting does need some work, and we would like to see a trending presentation.
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Relationship
Overall, we have a fantastic relationship, and the team is wonderful. Our representatives are superstars....
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Relationship, Services
XSOLIS has some staffing challenges. When we work appeals, there is a lot of urgency around basic...
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Relationship
XSOLIS needs stronger collaboration and better reporting to include overturn rates. Part of our...
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Relationship, Services
The firm’s Tableau reporting is very limited. We have gone back to them several times asking for...
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Relationship, Services
We don't get significant insight from XSOLIS. I do not see them bringing forth trends or additional...
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Relationship
We do not currently know the firm’s overturn rate because of a lack of reporting, and we don't even...
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