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XSOLIS Physician Advisory Services Comments
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KLAS Research Director - Boyd Stewart
Subject Expert

Boyd Stewart

Research Director

boyd.stewart@klasresearch.com

801-404-5435

 
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User Commentary

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Nurse

We struggle with accessing data that enables us to determine our ROI. That hurts us because we can't...

May 2021
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Nurse

XSOLIS has excellent support. They are excellent at being available to us and discussing any issues...

May 2021
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Nurse

I like the XSOLIS portal. It is very intuitive and gives physicians and nurses one consolidated...

May 2021
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VP/Other Executive

XSOLIS is extremely responsive. There is one person from XSOLIS who has been a fabulous communicator...

Jan 2021
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(0)
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VP/Other Executive

We had a lot of confidence in XSOLIS and the product because, after the implementation, they gave us...

Jan 2021
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Director

I am very happy with XSOLIS. We haven't had any problems with them. They do a great job for us and...

Dec 2020
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Director

XSOLIS communicates very well with us. We have a strong partnership with them. They have become a...

Dec 2020
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Manager

XSOLIS provides great services, and I would recommend them. In the beginning, we were using them to...

Nov 2020
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(0)
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Manager

In some ways, XSOLIS is not quite as quick to respond as they should be. They had a tremendous...

Nov 2020
||
(0)
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Manager

There are a lot of different factors that play into whether we would buy XSOLIS' services again. Our...

Nov 2020
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(0)
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Manager

I have met XSOLIS’ CEO multiple times face-to-face. I could get ahold of the CEO if I really wanted...

Nov 2020
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(0)
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Director

A particular physician gets on calls with us. That person has been quite collegial with the team....

Nov 2020
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(0)
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Analyst/Coordinator

We are very spoiled. XSOLIS works on the modifications that we request. We have to appreciate that...

Nov 2020
||
(0)
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Analyst/Coordinator

We negotiated a very reasonable contract, and it is pretty equitable for what I pay internally for...

Nov 2020
||
(0)
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Analyst/Coordinator

I haven't had any issues with the vendor executing things. They do things on time.

Nov 2020
||
(0)
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Manager

XSOLIS charges based on our annual discharges, so the price can change from year to year. There was...

Oct 2020
||
(0)
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Manager

Prior to using XSOLIS, we had to look in multiple systems to get needed patient information to send...

Oct 2020
||
(0)
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Manager

XSOLIS' solution scores our patients because it is reading the lab work, the doctors’ notes, and the...

Oct 2020
||
(0)
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Manager

We have regular calls with XSOLIS. We talk about what is going well and what is going poorly. If I...

Oct 2020
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(0)
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Manager

XSOLIS didn’t get mad at me when I wanted to demonstrate something 500 times. They really wanted to...

Oct 2020
||
(0)
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Director

We actually just started using XSOLIS' services recently. We are still trying to learn what the...

Oct 2020
||
(0)
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Director

In terms of the quality of the vendor's consultants, they are on top of things. They know their...

Oct 2020
||
(0)
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Director

In terms of how the vendor executes, they are pretty on top of everything I have asked them to do....

Oct 2020
||
(0)
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Director

I would be pretty likely to recommend XSOLIS. That may change depending on how the year goes. I...

Oct 2020
||
(0)
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Director

We pay a set rate no matter how much we use XSOLIS' resources. I may use the vendor's services a lot...

Oct 2020
||
(0)
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Director

XSOLIS does drive tangible outcomes, but we don't always see eye to eye on the metrics.

Oct 2020
||
(0)
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Director

XSOLIS' meetings are ones that I actually look forward to. One of the main physician advisors holds...

Oct 2020
||
(0)
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Director

All of the XSOLIS physicians who do our advisory reviews are very receptive. If I think they missed...

Oct 2020
||
(0)
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Director

XSOLIS is very high performing. They are on top of strategy. They really help with what people need....

Oct 2020
||
(0)
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 or  to see details.

Director

There was supposed to be some interface development between our EMR and the XSOLIS system, and that...

Oct 2020
||
(0)
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Director

I would go with XSOLIS for their patient advisory services, but I wouldn't use the platform that...

Oct 2020
||
(0)
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Director

I would say that XSOLIS has supported us fairly well through COVID-19. I haven't noticed any...

Oct 2020
||
(0)
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Director

Sometimes XSOLIS doesn't exceed our expectations. What does exceed my expectations is that I have...

Oct 2020
||
(0)
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Director

XSOLIS is very good. We have regular meetings, and the medical director puts together a short...

Oct 2020
||
(0)
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Director

It would be nice if XSOLIS’ system had a program to help me reduce my technical denials, but it...

Oct 2020
||
(0)
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Director

The provider base is very hesitant about what XSOLIS is trying to execute with payers. No one can...

Oct 2020
||
(0)
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Director

XSOLIS' product is excellent. It is a machine-learning product, and it forces people to think...

Oct 2020
||
(0)
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Director

The vendor needs to improve their response time on specific requests. Their response time is slow....

Oct 2020
||
(0)
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Director

The vendor’s support through COVID-19 has been excellent. We requested a discount on our prices, and...

Oct 2020
||
(0)
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Director

We measured the system’s value in efficiencies. It brings a tremendous amount of value in terms of...

Oct 2020
||
(0)
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Director

XSOLIS could have responded a little earlier to help us track our avoidable days based on COVID-19....

Oct 2020
||
(0)
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Director

The vendor is very good at avoiding charging for every little thing. We can see how XSOLIS is...

Oct 2020
||
(0)
 Thank you  Helpful

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Director

XSOLIS is very responsive. When we send in a suggestion or have an issue, the turnaround time is...

Oct 2020
||
(0)
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Director

XSOLIS' technology drives efficiencies because it is so automated when doing utilization review. It...

Oct 2020
||
(0)
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Manager

The data metrics are extremely helpful. Those metrics can be difficult to get through our...

Oct 2020
||
(0)
 Thank you  Helpful

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Manager

Previously when my team got a census of 100 patients, we didn't know who to look at first because we...

Oct 2020
||
(0)
 Thank you  Helpful

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Manager

XSOLIS' technology is a big bang for our buck. XSOLIS offers physician advisory services, but I...

Oct 2020
||
(0)
 Thank you  Helpful

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Manager

I would highly recommend XSOLIS. I am passionate about them. Their product is how we will change...

Oct 2020
||
(0)
 Thank you  Helpful

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Manager

XSOLIS thinks out of the box; they try new, creative things. They always surprise me with new...

Oct 2020
||
(0)
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Manager

When COVID-19 hit, we were in a huge negative-impact hole. We reached out to every single vendor...

Oct 2020
||
(0)
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Manager

The senior leadership people are very involved. Our liaison gets on the calls that that person needs...

Oct 2020
||
(0)
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Director

XSOLIS is very forward thinking and very responsive. When we ask the vendor what they think about...

Oct 2020
||
(0)
 Thank you  Helpful

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Director

Things are going well with XSOLIS. We love the platform. We love that the vendor is expanding to...

Oct 2020
||
(0)
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