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User Commentary
Loyalty, Value
Xsolis’ services are not part of our long-term plans. Over the next few years, I can foresee us...
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Operations, Value
I would totally recommend Xsolis. They are just expensive, but we are still getting our money's...
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Operations, Services
Xsolis is fast with case reviews. Xsolis’ staff members and consultants are great. Also, Xsolis does...
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Relationship, Operations
We had an in-house team that really couldn't manage the volume of the work we were doing. We brought...
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Relationship, Services
If we have an issue with reports or with things not flowing correctly, Xsolis is on it. We do not...
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Value
I wish Xsolis’ pricing structure were more inclusive. We have to pay for our physician advisors,...
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Relationship, Operations
One big thing we use Xsolis for is faxing information to the payers. The system doesn't get bogged...
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Services
Xsolis is very timely. We don't wait more than an hour, if that, for their responses. Their...
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Services
We would purchase Xsolis' service again because it is done on the same platform that utilization...
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Relationship
Everybody that we have dealt with from Xsolis, including our account representative and the clinical...
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Relationship
The big thing with Xsolis' services is just the turnaround time. They actually do what they say they...
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Relationship
Xsolis' service is helping with pain points. Xsolis is trying to get cases overturned so that we get...
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Services, Value
Xsolis is very receptive when we call. Their response time is very quick. They have a two-hour...
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Operations, Services
Xsolis could work on the ease of use for the platform for when we are looking at our pending denials...
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Operations, Value
When we send a physician-advisor referral to Xsolis, they review it first to see whether they are...
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Relationship, Operations, Services
As far as I know, Xsolis is the only firm that is doing what they are doing and utilizing a system...
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Services
Some things with Xsolis don't always go off swimmingly. In the new Dragonfly platform, we have a...
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Value
Xsolis avoids charging for every little thing. They have implemented some things, but unless we...
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Relationship, Operations, Services
Xsolis' staff members are excellent. They are really nice people. Out of all of the firms that I...
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Relationship
I very much appreciate Xsolis as a firm. They are our most important firm in the work that I do, so...
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Operations, Services
Xsolis continues to do excellent work; they are very responsive. We are very happy with their...
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Relationship
When Xsolis does a physician advisory review for us, they automatically include a peer-to-peer...
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Relationship, Services
Xsolis literally just takes the place of our physician advisor, so things are no different when the...
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Relationship
I feel like I have to ask Xsolis for information instead of the firm telling us when new regulations...
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Relationship
Xsolis absolutely stands behind our organization. If I have a question, I can get one of the firm’s...
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Operations, Services
Xsolis produces and presents information in different ways trying to provide opportunity...
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Relationship, Services
My expectations are high, and Xsolis generally meets them. The documentation is really good....
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Value
The service is expensive. My leadership spent hours on that contract, but I think they felt like...
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Relationship
We have been so overwhelmingly happy with the firm. We have a great business liaison. We meet with...
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Relationship
Before we engaged Xsolis, our physician advisor couldn't review all the cases because there were...
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Services
The firm does well with their data reporting. They have fantastic reporting capabilities. We can see...
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Loyalty, Services
With CORTEX, there are some errors with documentation capture. The program uses artificial...
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Operations
With Xsolis, I wish we could win every denial that we get. There are a couple of cases that I wish...
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Relationship
I have had experience with other physician advisory services, and I'm very impressed with Xsolis and...
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