Xsolis Physician Advisory Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
I work with good people at Xsolis. We don't have enough trained utilization review physicians, so...
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Services
The most important outcome is Xsolis’ ability to push cases through the appeals process efficiently....
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Loyalty
Xsolis did a great job of selling me the service. My vendor was very good. They were persistent and...
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Value
I question what I am getting for my money with Xsolis. It isn't necessarily specific to the...
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Operations, Value
The decisions that the physician advisors from Xsolis are making with status are great and on point...
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Operations, Services
We have been extremely satisfied with Xsolis’ physician advisory services. Things have gone really...
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Operations, Value
The one thing Xsolis could improve on would be their reviews of certain patients. We have had a...
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Relationship
I work with many firms, but the liaisons and representatives from Xsolis stand out as the most...
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Services
We are not only continuing to use Xsolis but also looking to increase our caseload. We are seeking...
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Loyalty, Operations
I would absolutely hire Xsolis again. We did have a previous firm that provided this service....
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Operations
I have never really had concerns with the determinations Xsolis makes. The software for escalating...
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Relationship, Services
We have regular meetings with Xsolis. We have a strong connection with the consultants from Xsolis....
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Loyalty, Value
Xsolis’ services are not part of our long-term plans. Over the next few years, I can foresee us...
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Operations, Value
I would totally recommend Xsolis. They are just expensive, but we are still getting our money's...
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Operations, Services
Xsolis is fast with case reviews. Xsolis’ staff members and consultants are great. Also, Xsolis does...
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Relationship, Operations
We had an in-house team that really couldn't manage the volume of the work we were doing. We brought...
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Relationship, Services
If we have an issue with reports or with things not flowing correctly, Xsolis is on it. We do not...
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Value
I wish Xsolis’ pricing structure were more inclusive. We have to pay for our physician advisors,...
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Relationship, Operations
One big thing we use Xsolis for is faxing information to the payers. The system doesn't get bogged...
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Services
Xsolis is very timely. We don't wait more than an hour, if that, for their responses. Their...
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Services
We would purchase Xsolis' service again because it is done on the same platform that utilization...
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Relationship
Everybody that we have dealt with from Xsolis, including our account representative and the clinical...
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Relationship
The big thing with Xsolis' services is just the turnaround time. They actually do what they say they...
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Relationship
Xsolis' service is helping with pain points. Xsolis is trying to get cases overturned so that we get...
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Services, Value
Xsolis is very receptive when we call. Their response time is very quick. They have a two-hour...
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Operations, Services
Xsolis could work on the ease of use for the platform for when we are looking at our pending denials...
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Operations, Value
When we send a physician-advisor referral to Xsolis, they review it first to see whether they are...
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Relationship, Operations, Services
As far as I know, Xsolis is the only firm that is doing what they are doing and utilizing a system...
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Services
Some things with Xsolis don't always go off swimmingly. In the new Dragonfly platform, we have a...
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Value
Xsolis avoids charging for every little thing. They have implemented some things, but unless we...
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Relationship, Operations, Services
Xsolis' staff members are excellent. They are really nice people. Out of all of the firms that I...
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Relationship
I very much appreciate Xsolis as a firm. They are our most important firm in the work that I do, so...
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Operations, Services
Xsolis continues to do excellent work; they are very responsive. We are very happy with their...
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