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Xsolis Physician Advisory Services Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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VP/Other Executive

Operations

I think we have learned a lot from Xsolis’s explanations and documentation. That is the reason we...

Unrated
Apr 2026

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VP/Other Executive

Operations

In terms of account management and the initial contract, there were lessons learned about what we...

Unrated
Apr 2026

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VP/Other Executive

Operations, Services

I would have hoped that Xsolis would have provided more best practices from other facilities. From...

Unrated
Apr 2026

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Director

Relationship, Operations

Our team sends Xsolis the cases that have already been denied by insurance, and their physician...

Unrated
Dec 2025

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Director

Relationship

Xsolis lost some key staff. While they are responsive to the day-to-day physician advisory work,...

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Dec 2025

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Director

Loyalty

We will continue with Xsolis. They are providing the best possible option out there in the nation...

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Dec 2025

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Director

Relationship

We need a closer partnership. When we have concerns about a review or don't agree with a review,...

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Dec 2025

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Director

Relationship

Xsolis does well with their physician advisory services. The firm is very timely and responsive....

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Dec 2025

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Physician

Loyalty, Operations, Value

Xsolis is best for a system without a strong physician advisor program or utilization review...

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Dec 2025

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Physician

Operations

Xsolis deals with so many payers, so it is hard to develop one strategy. There is a gap where needs...

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Dec 2025

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Physician

Operations, Services

Anytime we have an issue across departments, Xsolis listens, acknowledges it, and tries to improve....

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Dec 2025

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Director

Relationship, Operations, Services

Xsolis exceeded our expectations in the time frame, communication, and response to questions. We get...

Unrated
Dec 2025

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Director

Relationship, Services

Xsolis has great service. They have great clinical support. We have used and dealt with other...

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Dec 2025

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Director

Relationship, Operations

I work with good people at Xsolis. We don't have enough trained utilization review physicians, so...

Unrated
Oct 2025

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Director

Services

The most important outcome is Xsolis’ ability to push cases through the appeals process efficiently....

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Oct 2025

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Director

Loyalty

Xsolis did a great job of selling me the service. My vendor was very good. They were persistent and...

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Oct 2025

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Director

Value

I question what I am getting for my money with Xsolis. It isn't necessarily specific to the...

Unrated
Oct 2025

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Manager

Operations, Value

The decisions that the physician advisors from Xsolis are making with status are great and on point...

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Oct 2025

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Manager

Operations, Services

We have been extremely satisfied with Xsolis’ physician advisory services. Things have gone really...

Unrated
Oct 2025

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Manager

Operations, Value

The one thing Xsolis could improve on would be their reviews of certain patients. We have had a...

Unrated
Oct 2025

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Manager

Relationship

I work with many firms, but the liaisons and representatives from Xsolis stand out as the most...

Unrated
Oct 2025

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Manager

Services

We are not only continuing to use Xsolis but also looking to increase our caseload. We are seeking...

Unrated
Oct 2025

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VP/Other Executive

Loyalty, Operations

I would absolutely hire Xsolis again. We did have a previous firm that provided this service....

Unrated
Jul 2025

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VP/Other Executive

Operations

I have never really had concerns with the determinations Xsolis makes. The software for escalating...

Unrated
Jul 2025

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VP/Other Executive

Relationship, Services

We have regular meetings with Xsolis. We have a strong connection with the consultants from Xsolis....

Unrated
Jul 2025

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Director

Loyalty, Value

Xsolis’ services are not part of our long-term plans. Over the next few years, I can foresee us...

Unrated
Jul 2025

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Director

Operations, Value

I would totally recommend Xsolis. They are just expensive, but we are still getting our money's...

Unrated
Jul 2025

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Director

Operations, Services

Xsolis is fast with case reviews. Xsolis’ staff members and consultants are great. Also, Xsolis does...

Unrated
Jul 2025

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Director

Relationship, Operations

We had an in-house team that really couldn't manage the volume of the work we were doing. We brought...

Unrated
Jul 2025

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Director

Relationship, Services

If we have an issue with reports or with things not flowing correctly, Xsolis is on it. We do not...

Unrated
Jul 2025

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Director

Value

I wish Xsolis’ pricing structure were more inclusive. We have to pay for our physician advisors,...

Unrated
Jul 2025

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Director

Relationship, Operations

One big thing we use Xsolis for is faxing information to the payers. The system doesn't get bogged...

Unrated
Jul 2025

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Director

Services

Xsolis is very timely. We don't wait more than an hour, if that, for their responses. Their...

Unrated
Jul 2025

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VP/Other Executive

Services

We would purchase Xsolis' service again because it is done on the same platform that utilization...

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Jun 2025

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VP/Other Executive

Relationship

Everybody that we have dealt with from Xsolis, including our account representative and the clinical...

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Jun 2025

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VP/Other Executive

Relationship

The big thing with Xsolis' services is just the turnaround time. They actually do what they say they...

Unrated
Jun 2025

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VP/Other Executive

Relationship

Xsolis' service is helping with pain points. Xsolis is trying to get cases overturned so that we get...

Unrated
Jun 2025

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Manager

Services, Value

Xsolis is very receptive when we call. Their response time is very quick. They have a two-hour...

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Jun 2025

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Manager

Operations, Services

Xsolis could work on the ease of use for the platform for when we are looking at our pending denials...

Unrated
Jun 2025

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Manager

Operations, Value

When we send a physician-advisor referral to Xsolis, they review it first to see whether they are...

Unrated
Jun 2025

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