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Xsolis Physician Advisory Services Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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VP/Other Executive

Operations

Xsolis' denials overturn rate is appealing. I actually reached out to Xsolis this year because we...

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Jul 2026

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Director

Relationship

Xsolis has been fantastic. The engagement has been one of the best we've had. Xsolis' support and...

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Jun 2026

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Director

Relationship

There is a disconnect between what the physician advisor says and what the insurance company says. I...

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Jun 2026

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Director

Value

Xsolis' services are expensive, but we've been able to uphold our denials and recoup our money.

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Jun 2026

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Director

Relationship

I haven't had any situations where Xsolis hasn’t done well for us. They are very quick to answer us,...

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Jun 2026

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Manager

Relationship, Operations, Services

We're very satisfied with Xsolis and their services. For what they're doing for us now, they're...

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May 2026

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Manager

Relationship, Operations

Unfortunately, Xsolis can only do the peer-to-peer and the status determinations. They can't help us...

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May 2026

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Manager

Value

Xsolis is very cost-effective. There are no additional costs. Everything is clear, up front, and included....

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May 2026

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Manager

Relationship, Operations

I appreciate that a lot of times when I have to tap into Xsolis for last-minute coverage when we...

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May 2026

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Manager

Relationship, Operations

The only thing I would say when it comes to areas for improvement is that, when Xsolis does a case,...

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May 2026

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VP/Other Executive

Operations

I think we have learned a lot from Xsolis’s explanations and documentation. That is the reason we...

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Apr 2026

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VP/Other Executive

Operations

In terms of account management and the initial contract, there were lessons learned about what we...

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Apr 2026

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VP/Other Executive

Operations, Services

I would have hoped that Xsolis would have provided more best practices from other facilities. From...

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Apr 2026

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Director

Relationship, Operations

Our team sends Xsolis the cases that have already been denied by insurance, and their physician...

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Dec 2025

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Director

Relationship

Xsolis lost some key staff. While they are responsive to the day-to-day physician advisory work,...

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Dec 2025

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Director

Loyalty

We will continue with Xsolis. They are providing the best possible option out there in the nation...

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Dec 2025

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Director

Relationship

We need a closer partnership. When we have concerns about a review or don't agree with a review,...

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Dec 2025

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Director

Relationship

Xsolis does well with their physician advisory services. The firm is very timely and responsive....

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Dec 2025

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Physician

Loyalty, Operations, Value

Xsolis is best for a system without a strong physician advisor program or utilization review...

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Dec 2025

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Physician

Operations

Xsolis deals with so many payers, so it is hard to develop one strategy. There is a gap where needs...

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Dec 2025

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Physician

Operations, Services

Anytime we have an issue across departments, Xsolis listens, acknowledges it, and tries to improve....

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Dec 2025

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Director

Relationship, Operations, Services

Xsolis exceeded our expectations in the time frame, communication, and response to questions. We get...

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Dec 2025

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Director

Relationship, Services

Xsolis has great service. They have great clinical support. We have used and dealt with other...

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Dec 2025

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Director

Relationship, Operations

I work with good people at Xsolis. We don't have enough trained utilization review physicians, so...

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Oct 2025

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Director

Services

The most important outcome is Xsolis’ ability to push cases through the appeals process efficiently....

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Oct 2025

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Director

Loyalty

Xsolis did a great job of selling me the service. My vendor was very good. They were persistent and...

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Oct 2025

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Director

Value

I question what I am getting for my money with Xsolis. It isn't necessarily specific to the...

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Oct 2025

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Manager

Operations, Value

The decisions that the physician advisors from Xsolis are making with status are great and on point...

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Oct 2025

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Manager

Operations, Services

We have been extremely satisfied with Xsolis’ physician advisory services. Things have gone really...

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Oct 2025

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Manager

Operations, Value

The one thing Xsolis could improve on would be their reviews of certain patients. We have had a...

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Oct 2025

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Manager

Relationship

I work with many firms, but the liaisons and representatives from Xsolis stand out as the most...

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Oct 2025

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Manager

Services

We are not only continuing to use Xsolis but also looking to increase our caseload. We are seeking...

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Oct 2025

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VP/Other Executive

Loyalty, Operations

I would absolutely hire Xsolis again. We did have a previous firm that provided this service....

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Jul 2025

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VP/Other Executive

Operations

I have never really had concerns with the determinations Xsolis makes. The software for escalating...

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Jul 2025

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VP/Other Executive

Relationship, Services

We have regular meetings with Xsolis. We have a strong connection with the consultants from Xsolis....

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Jul 2025

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Director

Loyalty, Value

Xsolis’ services are not part of our long-term plans. Over the next few years, I can foresee us...

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Jul 2025

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Director

Operations, Value

I would totally recommend Xsolis. They are just expensive, but we are still getting our money's...

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Jul 2025

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Director

Operations, Services

Xsolis is fast with case reviews. Xsolis’ staff members and consultants are great. Also, Xsolis does...

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Jul 2025

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Director

Relationship, Operations

We had an in-house team that really couldn't manage the volume of the work we were doing. We brought...

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Jul 2025

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