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User Commentary
Relationship
I very much appreciate Xsolis as a firm. They are our most important firm in the work that I do, so...
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Operations, Services
Xsolis continues to do excellent work; they are very responsive. We are very happy with their...
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Relationship
When Xsolis does a physician advisory review for us, they automatically include a peer-to-peer...
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Relationship, Services
Xsolis literally just takes the place of our physician advisor, so things are no different when the...
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Relationship
I feel like I have to ask Xsolis for information instead of the firm telling us when new regulations...
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Relationship
Xsolis absolutely stands behind our organization. If I have a question, I can get one of the firm’s...
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Operations, Services
Xsolis produces and presents information in different ways trying to provide opportunity...
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Relationship, Services
My expectations are high, and Xsolis generally meets them. The documentation is really good....
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Value
The service is expensive. My leadership spent hours on that contract, but I think they felt like...
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Relationship
We have been so overwhelmingly happy with the firm. We have a great business liaison. We meet with...
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Relationship
Before we engaged Xsolis, our physician advisor couldn't review all the cases because there were...
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Services
The firm does well with their data reporting. They have fantastic reporting capabilities. We can see...
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Loyalty, Services
With CORTEX, there are some errors with documentation capture. The program uses artificial...
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Operations
With Xsolis, I wish we could win every denial that we get. There are a couple of cases that I wish...
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Relationship
I have had experience with other physician advisory services, and I'm very impressed with Xsolis and...
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Relationship
Xsolis exceeds expectations with their timeliness and availability. They are available through the...
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Relationship
One time, or maybe more than once, Xsolis’ system was down, and we just weren't notified, at least...
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Relationship
Xsolis is very timely; they answer our requests as soon as possible. At the very least, they let us...
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Value
I feel like everything in the world comes with a charge today. In the aspect that I don't utilize...
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Relationship
Xsolis is always very transparent. They really want to know what our needs and wants are. They try...
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Relationship
I have worked with Xsolis for a long time. From the very beginning, every person we have come into...
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Relationship, Services
The firm's documentation is very strong. The determinations they give are extremely detailed, clear,...
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Relationship
When we reach out to the firm to provide us with additional education, they are willing and...
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Relationship, Operations
In terms of education around internal knowledge gaps or changing regulations, we are the ones who...
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Relationship
The firm could improve their statuses and turnaround time. In some of my sites, the firm doesn't...
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Relationship
Overall, we are very satisfied with the firm. They do a great job. The firm is very thorough and...
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Relationship
Xsolis has knowledgeable physicians who are able to either provide education or assist in...
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Relationship
The turnaround time for Xsolis has improved and is fairly quick.
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