Xsolis Physician Advisory Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Relationship
We have been so overwhelmingly happy with the firm. We have a great business liaison. We meet with...
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Relationship
Before we engaged Xsolis, our physician advisor couldn't review all the cases because there were...
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Services
The firm does well with their data reporting. They have fantastic reporting capabilities. We can see...
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Loyalty, Services
With Xsolis CORTEX, there are some errors with documentation capture. The program uses artificial...
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Operations
With Xsolis, I wish we could win every denial that we get. There are a couple of cases that I wish...
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Relationship
I have had experience with other physician advisory services, and I'm very impressed with Xsolis and...
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Relationship
Xsolis exceeds expectations with their timeliness and availability. They are available through the...
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Relationship
One time, or maybe more than once, Xsolis’ system was down, and we just weren't notified, at least...
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Relationship
Xsolis is very timely; they answer our requests as soon as possible. At the very least, they let us...
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Value
I feel like everything in the world comes with a charge today. In the aspect that I don't utilize...
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Relationship
Xsolis is always very transparent. They really want to know what our needs and wants are. They try...
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Relationship
I have worked with Xsolis for a long time. From the very beginning, every person we have come into...
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Relationship, Services
The firm's documentation is very strong. The determinations they give are extremely detailed, clear,...
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Relationship
When we reach out to the firm to provide us with additional education, they are willing and...
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Relationship, Operations
In terms of education around internal knowledge gaps or changing regulations, we are the ones who...
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Relationship
The firm could improve their statuses and turnaround time. In some of my sites, the firm doesn't...
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Relationship
Overall, we are very satisfied with the firm. They do a great job. The firm is very thorough and...
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Relationship
Xsolis has knowledgeable physicians who are able to either provide education or assist in...
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Relationship
The turnaround time for Xsolis has improved and is fairly quick.
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Relationship, Services
The XSOLIS physician advisor team provides additional rigor to ensure we have the right patient...
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Relationship
XSOLIS has an opportunity to improve their timing and maybe communicate a little better. The firm’s...
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Relationship
The firm is always available, and I’m very grateful for that in my day-to-day work. I don't have to...
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Relationship
The firm has good intentions, but the place for them to develop is in our partnership. We don't have...
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Relationship, Operations
The firm has a hard time sometimes with understanding the culture of our regional payers. What we...
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Loyalty, Relationship, Services
We know the Medicare Advantage world is changing big time in the next few months. We are constantly...
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Value
We pay for our physician advisory services à la carte, so I know how much they are going to cost,...
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Services
The good thing about XSOLIS’ physicians and what is special about them is they have access to the...
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Relationship
I feel like we have grown together with XSOLIS. We have learned together. The one good thing about...
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Loyalty, Value
I would buy services from XSOLIS again. I just would do things a little differently. I would want...
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Relationship, Services
The quality of XSOLIS’ staff is really good. They have very talented and pretty articulate...
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Relationship
XSOLIS is fair and objective. I didn't understand how on earth our previous firm did some things,...
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Relationship, Operations
XSOLIS helps further some of the stuff on the strategic plan regarding conversion rates, exception...
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Relationship, Services
More and more companies don't want to talk to third-party reviewers to do peer-to-peer reviews, and...
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Relationship
I have been on several calls with XSOLIS executives, so they are all invested and involved. We are...
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Loyalty, Relationship
We previously had a different firm and didn't have good outcomes with them. XSOLIS was our backup,...
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Relationship, Services
The firm's core two strengths are the accuracy and timeliness of reviews. XSOLIS is fast. I don't...
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Relationship, Services
How well XSOLIS provides understandable explanations within determinations is fantastic. XSOLIS...
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Relationship
I have a close relationship with XSOLIS’ top executives, but I feel like they probably give the same...
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Services, Value
The physician advisors we use through XSOLIS have the time to really review a case and present the...
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Relationship, Operations
The firm’s goal is to teach us what we need to know so that we don’t need their physician advisory...
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Relationship
I emailed one of the firm’s higher-ups and got an answer within an hour. I expected to wait a couple...
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Relationship
XSOLIS is our virtual physician advisor, who does all our peer-to-peer stuff and reviews. They are...
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Relationship, Services
XSOLIS meets our expectations, but they don't exceed them. There is no wow factor. XSOLIS does...
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Relationship
XSOLIS has gotten so big so fast that they have forgotten where they came from in a sense. We have...
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Value
We have a good deal and contract with XSOLIS. I would definitely say we are getting our money's...
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