Xsolis Physician Advisory Services Commentary
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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Director

Loyalty, Value

Xsolis’ services are not part of our long-term plans. Over the next few years, I can foresee us...

Jul 2025
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Director

Operations, Value

I would totally recommend Xsolis. They are just expensive, but we are still getting our money's...

Jul 2025
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Director

Operations, Services

Xsolis is fast with case reviews. Xsolis’ staff members and consultants are great. Also, Xsolis does...

Jul 2025
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Director

Relationship, Operations

We had an in-house team that really couldn't manage the volume of the work we were doing. We brought...

Jul 2025
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Director

Relationship, Services

If we have an issue with reports or with things not flowing correctly, Xsolis is on it. We do not...

Jul 2025
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Director

Value

I wish Xsolis’ pricing structure were more inclusive. We have to pay for our physician advisors,...

Jul 2025
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Director

Relationship, Operations

One big thing we use Xsolis for is faxing information to the payers. The system doesn't get bogged...

Jul 2025
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Director

Services

Xsolis is very timely. We don't wait more than an hour, if that, for their responses. Their...

Jul 2025
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VP/Other Executive

Services

We would purchase Xsolis' service again because it is done on the same platform that utilization...

Jun 2025
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VP/Other Executive

Relationship

Everybody that we have dealt with from Xsolis, including our account representative and the clinical...

Jun 2025
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VP/Other Executive

Relationship

The big thing with Xsolis' services is just the turnaround time. They actually do what they say they...

Jun 2025
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VP/Other Executive

Relationship

Xsolis' service is helping with pain points. Xsolis is trying to get cases overturned so that we get...

Jun 2025
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Manager

Services, Value

Xsolis is very receptive when we call. Their response time is very quick. They have a two-hour...

Jun 2025
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Manager

Operations, Services

Xsolis could work on the ease of use for the platform for when we are looking at our pending denials...

Jun 2025
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Manager

Operations, Value

When we send a physician-advisor referral to Xsolis, they review it first to see whether they are...

Jun 2025
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Director

Relationship, Operations, Services

As far as I know, Xsolis is the only firm that is doing what they are doing and utilizing a system...

Feb 2025
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Director

Services

Some things with Xsolis don't always go off swimmingly. In the new Dragonfly platform, we have a...

Feb 2025
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Director

Value

Xsolis avoids charging for every little thing. They have implemented some things, but unless we...

Feb 2025
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Director

Relationship, Operations, Services

Xsolis' staff members are excellent. They are really nice people. Out of all of the firms that I...

Feb 2025
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Director

Relationship

I very much appreciate Xsolis as a firm. They are our most important firm in the work that I do, so...

Dec 2024
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Director

Operations, Services

Xsolis continues to do excellent work; they are very responsive. We are very happy with their...

Dec 2024
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Director

Relationship

When Xsolis does a physician advisory review for us, they automatically include a peer-to-peer...

Nov 2024
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Director

Relationship, Services

Xsolis literally just takes the place of our physician advisor, so things are no different when the...

Nov 2024
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Director

Relationship

I feel like I have to ask Xsolis for information instead of the firm telling us when new regulations...

Nov 2024
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Director

Relationship

Xsolis absolutely stands behind our organization. If I have a question, I can get one of the firm’s...

Nov 2024
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Director

Operations, Services

Xsolis produces and presents information in different ways trying to provide opportunity...

Oct 2024
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Director

Relationship, Services

My expectations are high, and Xsolis generally meets them. The documentation is really good....

Oct 2024
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Director

Value

The service is expensive. My leadership spent hours on that contract, but I think they felt like...

Oct 2024
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Director

Relationship

We have been so overwhelmingly happy with the firm. We have a great business liaison. We meet with...

Jul 2024
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Director

Relationship

Before we engaged Xsolis, our physician advisor couldn't review all the cases because there were...

Jul 2024
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Director

Services

The firm does well with their data reporting. They have fantastic reporting capabilities. We can see...

Jul 2024
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VP/Other Executive

Loyalty, Services

With CORTEX, there are some errors with documentation capture. The program uses artificial...

Jul 2024
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VP/Other Executive

Operations

With Xsolis, I wish we could win every denial that we get. There are a couple of cases that I wish...

Jul 2024
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VP/Other Executive

Relationship

I have had experience with other physician advisory services, and I'm very impressed with Xsolis and...

Jul 2024
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