Zoom for Healthcare (Non-US) (Middle East)
Filtered view: (Middle East/Africa)

Subject Expert
Everton Santos
Research Director
KLAS Research Director - Everton Santos
 
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User Commentary

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CIO

ROI / Cost (care and feeding)

Zoom charges for a lot of things but not for every little thing. If Zoom has 10 offerings, they are...

Jun 2022
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CIO

Functionality and Upgrades

We have no need for support because the system is easy.

Jun 2022
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CIO

Other Observations & Comments

Zoom always sends us emails telling us what new things they have, but that is not proactivity; that...

Jun 2022
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(0)
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Manager

Functionality and Upgrades

If a patient has something that they want a doctor to see, then we use Zoom for Healthcare. In some...

Oct 2021
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(0)
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Manager

Functionality and Upgrades

It is easy to download Zoom for Healthcare and get up and running on the system. One of our major...

Oct 2021
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Manager

Functionality and Upgrades

Most people say that Zoom for Healthcare is one of the easiest solutions for video conferencing...

Oct 2021
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Manager

ROI / Cost (care and feeding)

We are paying a fixed amount for the solution, so we haven't noticed any hidden charges. It is a...

Oct 2021
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(0)
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Manager

Functionality and Upgrades

Normally, the things that we need are already available in the solution. The vendor provides the...

Oct 2021
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CIO

Future Outlook

Zoom is not part of our long-term plans since we are moving toward a mobile app from our EMR vendor.

Sep 2021
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(0)
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CIO

Functionality and Upgrades

Right now with our subscription with Zoom, all our teleconsultations are recorded. We have those...

Sep 2021
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(0)
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CIO

Service and Support

Since the product is working fine, we haven’t had any issues that have needed to be escalated. With...

Sep 2021
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CIO

Functionality and Upgrades

At the beginning of the pandemic, we started using Zoom's software for telemedicine. Prior to that,...

Sep 2021
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CIO

Functionality and Upgrades

Zoom's software is just a video conferencing platform, but if Zoom could come out with a telehealth...

Sep 2021
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CIO

Interfacing and Integration

There is no integration with the EMR. We were able to integrate it with our payment system, so that...

Sep 2021
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Director

Functionality and Upgrades

In the past, Zoom's system has had supremacy over other platforms. It is more stable and reliable.

Sep 2021
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(0)
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Director

Functionality and Upgrades

During the conversation itself, things always go smoothly because there is no loss of connection....

Sep 2021
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(0)
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Director

Functionality and Upgrades

We were using Zoom's system for seeing patients and doing exams. We put each candidate with an...

Sep 2021
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Director

Relationship

I had some suggestions for Zoom, and I sent them a couple of emails, but there were no responses...

Sep 2021
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Director

Implementation and Training

Zoom is always sending new training sessions. That is helpful.

Sep 2021
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Director

Functionality and Upgrades

In Zoom's system, the workflow is very easy. Zoom's system has high availability for everyone. We...

Sep 2021
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