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Anesthesia 2014

Anesthesia 2014
Putting Performance Questions to Rest

Authored by: | Read Time: 2 minutes

Providers are seeking to maximize the value offered by anesthesia information management systems as the market grows in both the inpatient and outpatient surgery environments. Who offers the best clinical functionality and usability? Which vendors offer strong analytics tools, and are providers able to leverage these tools to improve outcomes and efficiency and to reduce costs? Can vendors deliver meaningful integration without sacrificing quality? KLAS spoke with 179 provider organizations to find out.

WORTH KNOWING

SIS AND GE HEALTHCARE OFFER STRONG USABILITY, EPIC LAGS BEHIND

Providers praised both SIS and GE Healthcare for usability. Providers specifically lauded their good visual displays, customizability, information accessibility, and intuitive workflows. Epic customers highlighted great communication and involvement from Epic’s team but also reported difficulty navigating and documenting in the system. Many were confident Epic would improve the product.

MANY WANT REPORTING--ONLY SIS DELIVERS

SIS Analytics, the only highly regarded anesthesia reporting tool, is used to track utilization, throughput, and efficiency and drill down into financial metrics. Epic customers are using vendor tools to improve clinical outcomes and practices, but reports require extensive IT effort. Other solutions primarily analyze utilization/throughput and are inadequate, have little adoption, or require extensive effort. Limited perspectives on Plexus IS’ tools were positive.

INTEGRATION DRIVES DECISIONS BUT IS NOT PERFECT

Tight OR integration win Cerner, Epic, and SIS deals. However, Cerner and Epic customers expressed the need for more-direct access to patient information, and SIS customers want better EMR interfaces. Other vendors, excepting Plexus IS, are more vulnerable to replacement, an indication of weaker OR/EMR integration. This includes Optum and GE Healthcare, who offer partially integrated OR solutions.

GROWING AMBULATORY MARKET--PLEXUS INFORMATION SYSTEMS STANDS OUT

Anesthesia Touch stands out among newer ambulatory solutions. It is sold primarily to anesthesia groups, who reported having a responsive vendor and a highly functional product. SIS (Amkai) is sold primarily to ambulatory surgery centers, and customers reported challenges with system speed and reliability. KLAS also validated 3–5 ambulatory facilities using AneScan, iProcedures, and Shareable Ink. Many providers have adapted their inpatient solutions to fit an ambulatory environment, with good results.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.