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Canada EMR 2020 Canada EMR 2020
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Canada EMR 2020
Comprehensive Vendor Performance and Market Share Overview

author - Everton Santos
Everton Santos
author - Jonathan Christensen
Jonathan Christensen
January 8, 2021 | Read Time: 6  minutes

Current Time Inside Cache Tag Helper: 10/2/2022 7:44:46 PM and Model.reportId = 1761

From 2015–2019, 22 EMR purchase decisions were finalized in Canada, representing 50+ organizations. Many of these decisions—which impacted 175+ inpatient facilities—were group or even provincial decisions made by organizations looking to achieve economies of scale and lower costs by pooling their collective resources. This report—focused mainly on English-speaking regions—is KLAS’ first report solely on Canada’s EMR market. It highlights which vendors are gaining market share and which are best meeting customer needs. Market share data includes contracts signed through December 31, 2019; decisions made in 2020 are excluded. Customer satisfaction insights come from interviews with 37 individuals using go-forward platforms at 28 healthcare organizations.

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Current Time Inside Cache Tag Helper: 10/2/2022 7:44:46 PM and Model.reportId = 1761

Key Findings:

  1. Epic and MEDITECH Selected Most Frequently in Recent Decisions; Allscripts Considerations Dwindling
  2. Epic Excels in Implementations and Partnerships
  3. MEDITECH’s Revamped Expanse Interface a Win; Delivery Inconsistent
  4. Cerner’s Overall Performance Stable; Perceptions of the Product Declining amid Limited Access to Updates
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.

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