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2024 BEST IN KLAS
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eHealth Exchange
First Look 2021
Author
Tyson Blauer
Author
Joshua Jensen
Author
Sam Eaquinto
EHR vendors have increasingly adopted national networks such as CommonWell and the Carequality framework to connect their customers, but there are limitations regarding which vendors and provider organizations can connect and share data. eHealth Exchange is a vendor-agnostic national network that works to fill the gaps by connecting providers to entities they otherwise may not have access to, such as the Social Security Administration (SSA), Veterans Affairs (VA), and Department of Defense (DoD). This report will highlight how customers are leveraging eHealth Exchange and what their satisfaction is.
Key Findings
- eHealth Exchange Customer Experience: An Initial Look
- Customer-Validated Features & Services
- KLAS' Points to Ponder
- eHealth Exchange: Company Profile at a Glance
Designer
Madison Moniz
Project Manager
Joshua Jensen
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.