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Emerging Acute Care EMRs 2019
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Emerging Acute Care EMRs 2019
Status of New Offerings from athenahealth, eClinicalWorks, Epic, and MEDITECH

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In recent years, athenahealth, eClinicalWorks, Epic, and MEDITECH have all released new acute care EMR platforms. Small and midsize organizations express high interest in these solutions, but adoption and development vary widely, and only athenahealth and MEDITECH currently have live customers. This report provides a snapshot of each solution’s current state and examines how well athenahealth and MEDITECH—the top-performing solutions in the 1–200 bed market—are meeting the needs of various departments and user groups.

Note: Information about more longstanding acute care EMR platforms not covered in this research can be found on the KLAS website.

Key Findings

  1. athenahealth's Revenue Model Improving Financials; Platform Currently Unavailable for Purchase
  2. Expanse Viewed as Significant Improvement over MEDITECH's Legacy Solutions, Especially for Physicians
  3. Pared-Down Epic Sonnet Not Compelling to Small Hospitals
  4. eClinicalWorks Hospital Go-Lives Continue to Be Delayed; No Customers Currently Live
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2019 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.