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European EMR 2018
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European EMR 2018
Performance and Market Energy

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Europe has one of the most dynamic and competitive EMR markets in the world, with active tenders in nearly every region. Amidst this activity, multiregional vendors are becoming more prevalent, forcing regional solutions to redefine themselves in order to stay relevant. To determine which vendors are best meeting current customers’ expectations and needs, this report examines KLAS market share data as well as performance feedback gathered in 100+ interviews with decision-makers at customer organizations in 12 European countries. 

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  1. Multiregional Vendors Perform Stronger: Epic Leads, Followed by Cerner and Allscripts
  2. InterSystems’ Rapid Growth Creating Serious Delivery Challenges
  3. ChipSoft Strongest Regional Vendor; DXC Technology and Medasys Falling Behind
  4. European EMR Decisions Hotly Contested—Epic, InterSystems, and Agfa HealthCare Have Seen Most Growth
  5. UK and Ireland: Cerner Most Consistent; MEDITECH, Allscripts Excel with Their Small Bases
  6. Central/Western Europe: Central/Western Europe Seeking Strong Performers—Cerner Stepping Up
  7. Benelux/Scandinavia: Epic on the Rise; ChipSoft Developing; Cambio Falling Behind
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.