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Facility-Based Post–Acute Care 2022
Top Challenges in the Aftermath of the Pandemic
Author
Paul Hess
Author
Paul Warburton
Author
Cimone Smith
The COVID-19 pandemic brought a wave of challenges to facility-based post–acute care organizations (i.e., SNFs, LTCHs, and IRFs). Staffing has become a particular pain point, with organizations citing burnout, increased competition with staffing firms, and intensive patient care for severe COVID-19 cases as contributing factors. To help organizations understand how peers are approaching the current environment, KLAS interviewed 82 leaders from facility-based post–acute care organizations regarding the top challenges they face and the technology vendors they use or have considered investing in to address these challenges.
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Key Findings:
- Respondents Look to EMRs & Online Recruiting Technology to Address Top Challenges
- MatrixCare, PointClickCare, and Indeed Most Commonly Deployed to Address Top Challenges
- Respondents Often Consider Investing in New EMR to Improve Documentation Workflows
- Other Mentioned Vendors: Relias, Rosie, SHP & SimpleLTC Seen as Offering Innovative Solutions to Key Challenges
Writer
Sarah Hanson
Designer
Jessica Bonnett
Project Manager
Andrew Wright
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.