Tell us about your organization
Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Global EMR Trends
Which EMR Should You Choose?
Current Time Inside Cache Tag Helper: 1/15/2021 8:42:54 AM and Model.reportId = 1063
KLAS has been measuring health information technology outside the United States for the past four years, focusing primarily on core clinical and administration systems (EMR/PAS) as well as on PACS. KLAS focuses on three types of research: market share (vendor contracts), mindshare (who providers are considering for purchase), and vendor performance (customer satisfaction). Take a look below at the most important global learnings KLAS uncovered in 2014.Healthcare Providers,
Want to see more reports?
Not a Provider, contact us for pricing details.
HtmlReportContent Current Time Inside Cache Tag Helper: 1/15/2021 8:42:54 AM and Model.reportId= 1063 and Model.HtmlReportContent_LastWriteTimeUtcInTicks=637406508634049688
1. INTERSYSTEMS CAPITALIZING ON PREVIOUS MOMENTUM
In 2012 and 2013, InterSystems expanded their already large customer base. This increase in hospital marketshare resulted largely from InterSystems securing multi hospital contracts in countries like the UK. However, research indicates that this trend may not continue. Looking forward, the Cerner/Siemens acquisition will give Cerner—who has three disparate EMRs in use in many countries—the largest footprint.
To see vendors’ overall EMR market share numbers by region and to understand who is gaining market share and why, see our Global EMR Performance 2014 report.
2. CERNER AND EPIC GARNER MOST ATTENTION
The UK has been a hotbed of EMR-purchasing activity in recent years, and multinational vendors (Cerner, Epic, InterSystems, andAllscripts) have rapidly increased in consideration among providers selecting an EMR. Regional solutions like CSC Lorenzo, SystemC, and IMS Maxims and various portal solutions have seen more tempered increases in their considerations, and some have even seen decreases.
This trend has also played out in other places around the globe. Cerner and Epic have begun to pull away in overall provider EMR considerations due to their complete and fully integrated solutions. Providers are more likely to lean toward Cerner as the probable choice since they see Cerner as more flexible than Epic in terms of deployment and pricing. Despite having a small footprint outside ofthe United States, Epic has significantly increased in consideration; providers feel obligated to consider them because of their growing global reputation.
For more information on why providers are considering each vendor and who providers are considering in the various regions, see our Global EMR Perception 2014 report.
3. EUROPE'S REGIONAL SUCCESS: FIVE VENDORS ON TOP
In Europe, five vendors stand out fo rtheir high performance: Allscripts, Cerner,ChipSoft, CSC Lorenzo, and Epic. Of these vendors, only Cerner has achieved high satisfaction across multiple countries—the other four are mostly limited to a single country.
For more detail on vendor performance inEurope and other regions, see our Global EMR Perception report.
KLAS recently released our first Best in KLAS report for HIT solutions used globally outside the United States. To see the leaders for EMR, PAS, and PACS, see our Best in KLAS report.
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2021 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.