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Healthcare Analytics Perception 2014

Healthcare Analytics Perception 2014
Analytics for Value Based Care-A New Paradigm

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In a BI/analytics market that is bursting with vendors, healthcare providers have never had more options—or more important decisions to make—than they do today. This report dives into the excitement and reviews providers’ consideration of vendors for analytics in the new paradigm of value-based care. The results of this study are mostly forward looking and are based on provider perceptions and/or plans, not actual vendor performance.

WORTH KNOWING

PARADIGM SHIFT FROM TOOLS TO SOLUTIONS:

Providers are shifting more consideration to vendors with healthcare specificity and mostly prebuilt products. Among 87 different vendors in this report, Optum, McKesson, and Advisory Board are considered most for ACO and population health analytics.

BIG DATA NOT SO BIG-YET:

Most providers feel that big data is vague but anticipate needing to consider its role in the future. Large, cross-industry BI vendors—like IBM, Oracle, and SAP—are thought of most for big data. Providers see staying power, not healthcare focus, as the key benefit of these vendors.

EMR VENDORS JUMP IN MINDSHARE:

22% of providers indicate considering an EMR (large HIT) vendor for analytics. McKesson is being considered the most, boosted by their BI and MedVentive products. Cerner’s foray into population health is getting looks. The appeal of Epic comes from ACO use. Siemens and Allscripts trail behind in overall mindshare, but each still received early mentions for population health.

NO ONE SIZE-OR VENDOR-FITS ALL:

Providers’ approach to analytics in the new paradigm involves multiple vendors and products. Still, only about one-third of providers in this study are considering BI consulting help. Only three vendor names were mentioned at least three times: Cerner, Deloitte, and Encore.

KLAS Report: Healthcare Analytics 2014

CROSS-INDUSTRY

DIMENSIONAL INSIGHT

Seen as capable and strong for deep ACO analytics, but very little traction for population health analytics. IBM—Perceived well for advanced analytics (i.e., Watson) and has highest mindshare in big data, but feels vague, distanced to most providers.

INFORMATION BUILDERS

Viewed as strong platform and good for ACO analytics; falls behind in consideration for population health.

MICROSOFT

Seen by some as foundation for homegrown BI strategy or big-data possibilities, but BI products not defined/understood well enough for most.

ORACLE

Second-most mentions for big-data analytics; some early recognition of Endeca BI/discovery tool. Most think of Oracle as “too big” for short-term plans.

SAP

Relationship with Epic boosts ACO mindshare; thought of for big data but very little for population health.

SAS

Thought of for deep data mining and statistics, which yields fairly equal mentions for ACO, population health, and big data.

TABLEAU

Perceived as light, usable technology to visualize data for ACO-related analyses; seen as friendly and easy but not robust.

HEALTHCARE-SPECIFIC/NICHE

ADVISORY BOARD

Third overall mindshare. Good visibility in the market; tailored toward physicians. Some clients question long-term plans with vendor products.

EXPLORYS

Strong perception among large health systems; thought of mostly for population health. A few providers unsure about use of Explorys vs. EMR vendor for clinical workflow.

HEALTH CATALYST

Increase in provider mindshare with multiple mentions in big data and population health; some concern about rapid growth.

OPTUM

Tied with McKesson in overall mindshare across all four categories, with providers’ initial draw often being Humedica for population health analytics. Payer and related assets noticed more.

PREMIER

Perceptions of Premier go beyond quality management footprint to show growing, but early, interest in their population health products.

TRUVEN HEALTH ANALYTICS

Mentions from providers come from familiarity with Truven’s benchmarking and analysis tools, but Truven perceived as less progressive than most other vendors.

ANALYTICS TOOLS OFFERED BY EMR (LARGE HIT) VENDORS

ALLSCRIPTS

dbMotion acquisition creates new, EMR-agnostic consideration for big data and population health; not currently perceived as strong ACO player.

CERNER

One of the highest in mindshare for BI consulting. Raises some eyebrows with population health plans and (currently unproven) big-data capabilities.

EPIC

Has most clients who plan to use them for ACO analytics. Noticeable uptick in consideration for analytics over last several years, though not without hesitation.

MCKESSON

Tied with Optum for top overall mindshare. Consideration driven by assets in cost accounting, BI, and population health— not by EMR.

SIEMENS

Investments in analytics motivate some clients to consider broader BI role for Siemens; healthy perception change from past, but still early.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2018 KLAS Enterprises, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.