Premium Reports
Contact KLAS
 Download Report Brief  Download Full Report    Zoom in charts



Related Series

 No Related Series

Related Segments

 End chart zoom
Latin America EMR 2020 Latin America EMR 2020
* A page refresh may be necessary to see the updated image

Latin America EMR 2020
A Region-Specific Look at Buying Trends and Customer Satisfaction

author - Everton Santos
Everton Santos
author - Natalie Jamison
Natalie Jamison
author - Jonathan Christensen
Jonathan Christensen
December 16, 2020 | Read Time: 8  minutes

Current Time Inside Cache Tag Helper: 11/29/2022 5:27:36 AM and Model.reportId = 1718

EMR purchasing in Latin America is on the rise, especially among private healthcare groups. The Brazilian EMR market has been active for over a decade, while escalation in other countries in the region is more recent. This report—KLAS’ first focused solely on the Latin American EMR market—seeks to uncover which vendors are gaining market share and which are best meeting customers’ needs. Altogether, market trend data and customer satisfaction feedback was collected from 102 respondents, representing 88 separate organizations in 12 countries and territories. Insights will be examined first for Latin America as a whole, then for Brazil, and then for other countries throughout the region, collectively referred to as Spanish-speaking Latin America (this grouping also includes a small amount of feedback from several Caribbean nations).

to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.
Current Time Inside Cache Tag Helper: 11/29/2022 5:27:36 AM and Model.reportId = 1718

Key Findings:

  1. Brazil-Focused MV & Philips Fastest Growing in Latin America; everis & Expanding Footprints in Spanish-Speaking Markets
  2. Brazil
    • Top-Considered MV and Philips Come with Trade-Offs; Dedalus MedView Technology Viewed as Outdated
    • SPDATA Offers Top Experience for Small Hospitals; Pixeon Customers Report Implementation Struggles
  3. Spanish-Speaking Latin America
    • InterSystems Strong in Chile; Philips Excelling in Mexico
    • everis Expansion Leading to Growing Pains for Customers; Development Slow for DXC Technology xHIS
    • Cerner and MV Meeting Most Needs
author - Elizabeth Pew
Elizabeth Pew
author - Natalie Jamison
Natalie Jamison
 Download Report Brief  Download Full Report

This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2022 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.

Related Segments