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Microsoft Amalga 2012
The Price of Flexibility
Amalga predates the latest healthcare reforms and seems tailor-made to meet these needs, yet the platform has experienced halting adoption and mixed success and—to some observers—still suffers an identity crisis. Given Amalga’s potential yet lack of progress, KLAS felt providers would benefit from a closer look at Amalga’s story. We spoke with 16 organizations, representing 75 percent of live customers—in an effort to understand what attracted them to Amalga, what was delivered, and why some have experienced success and others only regret.
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.