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Microsoft Teams
Emerging Technology Spotlight 2020

author - Ryan Pretnik
Author
Ryan Pretnik
author - Sam Eaquinto
Author
Sam Eaquinto
 
December 11, 2020

Current Time Inside Cache Tag Helper: 10/27/2021 11:42:32 PM and Model.reportId = 1809

Healthcare organizations are looking for viable long-term telehealth solutions capable of handling the immediate demand created by COVID-19 as well as organizations' long-term strategic initiatives. In this Spotlight, KLAS examines Microsoft Teams and the early outcomes and satisfaction of some of its healthcare customers.

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Current Time Inside Cache Tag Helper: 10/27/2021 11:42:32 PM and Model.reportId = 1809

Key Findings

  1. Microsoft Teams Customer Experience: An Initial Look
  2. Customer-Validated Features & Services
  3. Microsoft Teams: Company Profile at a Glance
  4. Microsoft Teams: Healthcare Executive Interview
  5. KLAS' Points to Ponder
author - Madison Fujimoto
Designer
Madison Fujimoto
author - Isaac Burgi
Project Manager
Isaac Burgi
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2021 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.

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