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Payer/Provider Keystone 2019 White Paper

Payer/Provider Keystone 2019 White Paper
Payer and Provider Teamwork—Making the Ideal a Reality

January 17, 2020

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Payers and provider organizations work together to deliver and pay for over 3 trillion dollars of care each year in the United States. While this partnership in huge in size—greater than the GDP of all but 7 countries—it is an uneasy, often adversarial relationship. What could happen if these two parties were better aligned, with better trust and communication? Is this type of partnership possible? 

Working toward these answers, KLAS gathered together several dozen provider, payer, healthcare technology and other industry experts and asked them these difficult questions, searched for instances of great partnership and identified possible opportunities to catalyze greater trust and alignment.

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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2020 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.